SMS Realty in Dubai is seeking a Digital Marketing Manager to own AI-driven performance marketing and search strategies. You will manage paid campaigns across Google Ads, Meta Ads, and allied platforms while leading SEO, AEO, and GEO initiatives to boost discoverability.
The role emphasizes practical use of generative AI tools, data-driven decision making, and collaboration with the Marketing department to optimize budgets and reporting. This is an on-site position in Dubai.
Technical Product Owner Data Science AI
The Emirates Group•Dubai, AE
5+ Years Exp
Posted: 24/8/2026
Job Purpose
At Emirates Group our Analytics Centre of Excellence (ACoE) is a centralized unit that provides data and analytics support to Emirates Group businesses. This allows our businesses to make better decisions by using data and analytics to understand our customers, operations, and markets. The ACoE is an essential part of Emirates Group's digital transformation strategy. The unit is helping Emirates Group to become a more data-driven organization and to make better decisions by using data and analytics.
As a Technical Product Owner , you will be the “front door” to multiple product engineering teams, owning the backlogs of work spread across feature, function, non-functional (NFR), BAU, Technical Debt, spikes, and ceremonies. Leading and empowering their teams, the TPO acts as a “voice of the customer”, partnering with business counterparts to lead the lifecycle for designated technology products and the underlying applications in their domain. They are accountable for enabling the business to achieve their objectives & strategic outcomes from concept through to operations.
In this role you will:
• Own data and information products and ensure compliance with Enterprise Data and Analytics strategic guidelines and architecture patterns.
• Create and maintain a consistent approach towards the relevant business metadata documentation for the assigned domain which includes information matrix, entity definitions, entity relationships, KPI documentation, business metadata management, data dictionaries and user guides.
• Responsible for the story content, acceptance criteria definition, and end story ‘sign off’ across team
backlogs, ensuring prepared on time for future PI’s, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.
• Ensures Technical Debt and Non-functional requirements are captured, refined, and prioritised across all sprints.
• Captures additional BAU, Ceremony, and Spike activities, and incorporates into team backlogs, within the boundaries of available capacity.
• Prepare contribution to PI demo, in conjunction with other applicable Product Owners.
• Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog.
• Attends and contributes to key Product Management meetings, in particular PI Planning.
• Defines metrics to measure the success and performance of prioritised work, ensuring any further BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.
• Participates in establishing and growing a community of Product Owners, building an identity for the role, focus upon collaboration, and identifying opportunities for improvement and growth.
• Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.
Working with your team(s) to identify and capture team driven innovation ideas, consolidating across peer group for playback up to TPM (Technical Product Manager) community.
Qualification
To be considered for the role, you must meet the below requirements:
• Degree or Honours (12+3 or equivalent).
5+ years of experience in information Technology.
Knowledge/skills:
• Operations Research, Marketing science, Information Systems, e-Commerce or a combination of industry certification and 5+ years of relevant experience.
• Global Product (CSPO/SAFe/PSPO) trained and certified.
• 2+ years practical experience of working as a Product Owner/Manager, in a ‘team facing’ capacity, with proven record of driving discernible change and delivery, at pace.
• Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams.
• Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domain or technical area. Stays up to date with regulatory and other changes in the technical area and understands how they apply to the Emirates group.
• Well-versed with the tools for the Product Management aspects of software delivery.
• Strong and concise communicator at peer, line, and stakeholder levels.
• Builds strong relationships with peers and team members.
Appetite for building and identifying value, with a customer centric mind-set.
Specific to this role:
• Must have a good understanding of respective transaction systems as a source for data products as well as relevant business processes.
• Data and KPIs commonly used in airline and ground handling industry.
• Modern Data Architecture and associated Technologies.
• Analytical and Insight driven capabilities and advanced analytical skills.
• Business Intelligence applications and design principles.
Must have a good understanding of respective transaction systems as a source for data products as well as relevant business processes.
Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers
Salary & benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
Manager Customer Experience Analytics
Majid Al Futtaim•Dubai, AE
22,000 - 32,000 / yr (Est)
5+ Years Exp
Posted: 24/8/2026
Overview Manager – Customer Experience Analytics in Dubai, United Arab Emirates. This retail hiring opportunity focuses on converting customer feedback, operational data, and experience metrics into measurable business improvements. The role manages customer experience analysis, market improvement plans, research initiatives, NPS reporting, and the evaluation of new retail innovations across Majid Al Futtaim’s businesses.
Location: Dubai, United Arab Emirates.
Industry: Retail.
Function: Customer Support–Client Care.
Experience: 3–5 years.
Job Type: Full‑time.
Salary: 22,000–32,000AED.
Role Context: The Manager – Customer Experience Analytics will establish a detailed understanding of the factors that influence customer satisfaction, loyalty, and business growth across Majid Al Futtaim Retail markets. The role combines customer research, data interpretation, performance reporting, and cross‑market coordination to identify service gaps and recommend practical improvements. Working with customer experience leadership, business units, market teams, and operational stakeholders, the manager will ensure that insights from NPS, social media, customer cases, call volumes, and product feedback lead to clear action plans.
The position also supports research and business‑case assessment for new customer‑facing innovations, including digital shopping and automated fulfilment solutions.
Key Responsibilities - Develop an analytical understanding of the customer experience factors that influence retail growth across different markets.
• Consolidate and analyze customer feedback from NPS surveys, social media, contact centers, customer cases, product reviews, and operational channels.
• Identify recurring customer concerns, service gaps, behavioral trends, and improvement opportunities.
• Translate complex findings into clear recommendations that business and operational teams can implement.
• Prepare dashboards, visualizations, executive presentations, and analytical summaries for senior stakeholders.
• Produce monthly reports covering customer experience KPIs, NPS performance, initiative progress, risks, and corrective actions.
• Present customer experience findings to business units, market teams, CX leadership, and Majid Al Futtaim management.
• Work with individual markets to create improvement plans that reflect customer feedback, operational performance, and local challenges.
• Monitor the implementation of agreed customer experience actions and follow up on delayed or incomplete initiatives.
• Track and report Business Unit NPS results, performance movements, response patterns, and key drivers.
• Support end‑to‑end customer research for newly introduced retail technologies, services, and operational innovations.
• Coordinate research requirements for initiatives such as Scan and Go, automated collection solutions, and other customer‑facing platforms.
• Assist in reviewing business cases for new customer experience rollouts across Majid Al Futtaim Retail.
• Assess whether proposed initiatives address verified customer needs and provide measurable operational or commercial value.
• Apply structured problem‑solving methods to separate complex issues, determine root causes, and recommend practical solutions.
• Maintain accurate records of customer research, performance reports, recommendations, and improvement plans.
• Encourage evidence‑based decision‑making across customer experience and business teams.
• Monitor market developments, customer expectations, and emerging retail experience practices.
Ideal
Profile - Bachelor’s degree or higher in Business Studies, Marketing, Communications, Analytics, or a related discipline.
• 3–5 years of professional experience in customer experience, customer insights, service improvement, research, or a related role.
• Strong understanding of customer experience metrics, including Net Promoter Score and related measurement methodologies.
• Experience analyzing customer feedback from multiple qualitative and quantitative sources.
• Ability to convert analytical findings into practical business recommendations.
• Strong problem‑solving skills with the ability to identify root causes and prioritize improvement actions.
• Experience preparing reports, dashboards, data visualizations, and management presentations.
• Sound understanding of retail operations and fundamental business concepts.
• Ability to collaborate with market teams, business units, senior leaders, and operational stakeholders.
• Experience supporting customer research or evaluating new products, services, and customer‑facing innovations.
• Knowledge of operations research, statistical analysis, or analytical modeling is advantageous.
• Strong written and verbal communication skills.
• High attention to detail with the ability to manage several reporting and improvement initiatives simultaneously.
• Genuine interest in improving customer satisfaction, loyalty, and service quality.
Skills Set - Customer experience analytics
• Net Promoter Score
• Customer feedback analysis
• Voice of customer
• Customer journey improvement
• Retail customer experience
• Market research
• Root cause analysis
• Data visualization
• KPI reporting
• Executive presentations
• Social media feedback analysis
• Contact center data
• Customer case analysis
• Business case review
• Customer research
• Statistical analysis
• Operations research
• Service improvement planning
• Cross‑market coordination
• Stakeholder management
• Retail innovation assessment
• Performance dashboards
• Insight generation
• Action plan monitoring
Manager Customer Experience Analytics
Majid Al Futtaim•Dubai, AE
22,000 - 32,000 / yr (Est)
5+ Years Exp
Posted: 24/8/2026
Overview Manager – Customer Experience Analytics in Dubai, United Arab Emirates. This retail hiring opportunity focuses on converting customer feedback, operational data, and experience metrics into measurable business improvements. The role manages customer experience analysis, market improvement plans, research initiatives, NPS reporting, and the evaluation of new retail innovations across Majid Al Futtaim’s businesses.
Location: Dubai, United Arab Emirates.
Industry: Retail.
Function: Customer Support–Client Care.
Experience: 3–5 years.
Job Type: Full‑time.
Salary: 22,000–32,000AED.
Role Context: The Manager – Customer Experience Analytics will establish a detailed understanding of the factors that influence customer satisfaction, loyalty, and business growth across Majid Al Futtaim Retail markets. The role combines customer research, data interpretation, performance reporting, and cross‑market coordination to identify service gaps and recommend practical improvements. Working with customer experience leadership, business units, market teams, and operational stakeholders, the manager will ensure that insights from NPS, social media, customer cases, call volumes, and product feedback lead to clear action plans.
The position also supports research and business‑case assessment for new customer‑facing innovations, including digital shopping and automated fulfilment solutions.
Key Responsibilities - Develop an analytical understanding of the customer experience factors that influence retail growth across different markets.
• Consolidate and analyze customer feedback from NPS surveys, social media, contact centers, customer cases, product reviews, and operational channels.
• Identify recurring customer concerns, service gaps, behavioral trends, and improvement opportunities.
• Translate complex findings into clear recommendations that business and operational teams can implement.
• Prepare dashboards, visualizations, executive presentations, and analytical summaries for senior stakeholders.
• Produce monthly reports covering customer experience KPIs, NPS performance, initiative progress, risks, and corrective actions.
• Present customer experience findings to business units, market teams, CX leadership, and Majid Al Futtaim management.
• Work with individual markets to create improvement plans that reflect customer feedback, operational performance, and local challenges.
• Monitor the implementation of agreed customer experience actions and follow up on delayed or incomplete initiatives.
• Track and report Business Unit NPS results, performance movements, response patterns, and key drivers.
• Support end‑to‑end customer research for newly introduced retail technologies, services, and operational innovations.
• Coordinate research requirements for initiatives such as Scan and Go, automated collection solutions, and other customer‑facing platforms.
• Assist in reviewing business cases for new customer experience rollouts across Majid Al Futtaim Retail.
• Assess whether proposed initiatives address verified customer needs and provide measurable operational or commercial value.
• Apply structured problem‑solving methods to separate complex issues, determine root causes, and recommend practical solutions.
• Maintain accurate records of customer research, performance reports, recommendations, and improvement plans.
• Encourage evidence‑based decision‑making across customer experience and business teams.
• Monitor market developments, customer expectations, and emerging retail experience practices.
Ideal
Profile - Bachelor’s degree or higher in Business Studies, Marketing, Communications, Analytics, or a related discipline.
• 3–5 years of professional experience in customer experience, customer insights, service improvement, research, or a related role.
• Strong understanding of customer experience metrics, including Net Promoter Score and related measurement methodologies.
• Experience analyzing customer feedback from multiple qualitative and quantitative sources.
• Ability to convert analytical findings into practical business recommendations.
• Strong problem‑solving skills with the ability to identify root causes and prioritize improvement actions.
• Experience preparing reports, dashboards, data visualizations, and management presentations.
• Sound understanding of retail operations and fundamental business concepts.
• Ability to collaborate with market teams, business units, senior leaders, and operational stakeholders.
• Experience supporting customer research or evaluating new products, services, and customer‑facing innovations.
• Knowledge of operations research, statistical analysis, or analytical modeling is advantageous.
• Strong written and verbal communication skills.
• High attention to detail with the ability to manage several reporting and improvement initiatives simultaneously.
• Genuine interest in improving customer satisfaction, loyalty, and service quality.
Skills Set - Customer experience analytics
• Net Promoter Score
• Customer feedback analysis
• Voice of customer
• Customer journey improvement
• Retail customer experience
• Market research
• Root cause analysis
• Data visualization
• KPI reporting
• Executive presentations
• Social media feedback analysis
• Contact center data
• Customer case analysis
• Business case review
• Customer research
• Statistical analysis
• Operations research
• Service improvement planning
• Cross‑market coordination
• Stakeholder management
• Retail innovation assessment
• Performance dashboards
• Insight generation
• Action plan monitoring
Strategic Marketing Lead Client Engagement Partnerships
Mashreq•Dubai, AE
0+ Years Exp
Posted: 24/8/2026
Mashreq Bank in Dubai seeks an AVP - Senior Marketing Manager to design, plan, and execute client engagement programs that strengthen relationships and elevate Mashreq’s profile across institutional and ecosystem audiences.
The role focuses on delivering high-impact client experiences, content-driven partnerships, and ecosystem collaborations with Corporate Banking, FinTech, Energy, Treasury, and Sustainability to position Mashreq as a thought leader in finance and ESG transformation.
Staff Solutions Engineer
SupportFinity™•Dubai, AE
7+ Years Exp
Posted: 24/8/2026
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
What You’ll Be Doing
• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across the assigned set of accounts
• Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
• And any additional tasks required by the manager
What You’ll Bring
• 7+ years of software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
• Solid understanding of cloud computing trends and open source business models
• You are a strong listener and communicator
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
• Enthusiasm for working in a high-profile, fast-paced startup culture
• Experience with Docker/Kubernetes and other cloud native platforms
• Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.
About Kong
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit
#J-18808-Ljbffr
Manager Customer Experience Analytics
Majid Al Futtaim•Dubai, AE
22,000 - 32,000 / yr (Est)
5+ Years Exp
Posted: 24/8/2026
Overview Manager – Customer Experience Analytics in Dubai, United Arab Emirates. This retail hiring opportunity focuses on converting customer feedback, operational data, and experience metrics into measurable business improvements. The role manages customer experience analysis, market improvement plans, research initiatives, NPS reporting, and the evaluation of new retail innovations across Majid Al Futtaim’s businesses.
Location: Dubai, United Arab Emirates.
Industry: Retail.
Function: Customer Support–Client Care.
Experience: 3–5 years.
Job Type: Full‑time.
Salary: 22,000–32,000AED.
Role Context: The Manager – Customer Experience Analytics will establish a detailed understanding of the factors that influence customer satisfaction, loyalty, and business growth across Majid Al Futtaim Retail markets. The role combines customer research, data interpretation, performance reporting, and cross‑market coordination to identify service gaps and recommend practical improvements. Working with customer experience leadership, business units, market teams, and operational stakeholders, the manager will ensure that insights from NPS, social media, customer cases, call volumes, and product feedback lead to clear action plans.
The position also supports research and business‑case assessment for new customer‑facing innovations, including digital shopping and automated fulfilment solutions.
Key Responsibilities - Develop an analytical understanding of the customer experience factors that influence retail growth across different markets.
• Consolidate and analyze customer feedback from NPS surveys, social media, contact centers, customer cases, product reviews, and operational channels.
• Identify recurring customer concerns, service gaps, behavioral trends, and improvement opportunities.
• Translate complex findings into clear recommendations that business and operational teams can implement.
• Prepare dashboards, visualizations, executive presentations, and analytical summaries for senior stakeholders.
• Produce monthly reports covering customer experience KPIs, NPS performance, initiative progress, risks, and corrective actions.
• Present customer experience findings to business units, market teams, CX leadership, and Majid Al Futtaim management.
• Work with individual markets to create improvement plans that reflect customer feedback, operational performance, and local challenges.
• Monitor the implementation of agreed customer experience actions and follow up on delayed or incomplete initiatives.
• Track and report Business Unit NPS results, performance movements, response patterns, and key drivers.
• Support end‑to‑end customer research for newly introduced retail technologies, services, and operational innovations.
• Coordinate research requirements for initiatives such as Scan and Go, automated collection solutions, and other customer‑facing platforms.
• Assist in reviewing business cases for new customer experience rollouts across Majid Al Futtaim Retail.
• Assess whether proposed initiatives address verified customer needs and provide measurable operational or commercial value.
• Apply structured problem‑solving methods to separate complex issues, determine root causes, and recommend practical solutions.
• Maintain accurate records of customer research, performance reports, recommendations, and improvement plans.
• Encourage evidence‑based decision‑making across customer experience and business teams.
• Monitor market developments, customer expectations, and emerging retail experience practices.
Ideal
Profile - Bachelor’s degree or higher in Business Studies, Marketing, Communications, Analytics, or a related discipline.
• 3–5 years of professional experience in customer experience, customer insights, service improvement, research, or a related role.
• Strong understanding of customer experience metrics, including Net Promoter Score and related measurement methodologies.
• Experience analyzing customer feedback from multiple qualitative and quantitative sources.
• Ability to convert analytical findings into practical business recommendations.
• Strong problem‑solving skills with the ability to identify root causes and prioritize improvement actions.
• Experience preparing reports, dashboards, data visualizations, and management presentations.
• Sound understanding of retail operations and fundamental business concepts.
• Ability to collaborate with market teams, business units, senior leaders, and operational stakeholders.
• Experience supporting customer research or evaluating new products, services, and customer‑facing innovations.
• Knowledge of operations research, statistical analysis, or analytical modeling is advantageous.
• Strong written and verbal communication skills.
• High attention to detail with the ability to manage several reporting and improvement initiatives simultaneously.
• Genuine interest in improving customer satisfaction, loyalty, and service quality.
Skills Set - Customer experience analytics
• Net Promoter Score
• Customer feedback analysis
• Voice of customer
• Customer journey improvement
• Retail customer experience
• Market research
• Root cause analysis
• Data visualization
• KPI reporting
• Executive presentations
• Social media feedback analysis
• Contact center data
• Customer case analysis
• Business case review
• Customer research
• Statistical analysis
• Operations research
• Service improvement planning
• Cross‑market coordination
• Stakeholder management
• Retail innovation assessment
• Performance dashboards
• Insight generation
• Action plan monitoring
Staff Solutions Engineer
SupportFinity™•Dubai, AE
7+ Years Exp
Posted: 24/8/2026
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
What You’ll Be Doing
• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across the assigned set of accounts
• Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
• And any additional tasks required by the manager
What You’ll Bring
• 7+ years of software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
• Solid understanding of cloud computing trends and open source business models
• You are a strong listener and communicator
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
• Enthusiasm for working in a high-profile, fast-paced startup culture
• Experience with Docker/Kubernetes and other cloud native platforms
• Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.
About Kong
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit
#J-18808-Ljbffr
Digital Analytics Manager
DMCC Branch•Dubai, AE
0+ Years Exp
Posted: 23/8/2026
We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary please apply...
Job Details
Digital Analytics Manager
In 2018 Kantar launched the Analytics practice an exciting new area of the business that uses cutting edge technology and solutions to creatively solve client problems for some of the worlds most recognisable brands. The candidate is expected to play a leading role in the management and delivery of projects across our portfolio of digital measurement research and optimisation solutions for Kantar in Middle East and Africa markets
You will lead and deliver client projects extracting insights from digital data and translating these into actionable advice and online strategies for some of the biggest brands in the region. This role is expected to deliver advanced marketing analytics and digital consumer insight projects for a wide range of clients and industries.
This is a permanent full time position based in our offices in Dubai
KEY OUTCOMES
• Managing and leading in the delivery of consulting projects associated research and metric programmes to a high quality and standard of execution
• Deliver actionable insights from digital metrics (web mobile social e-commerce) presented clearly to business stakeholders.
• Quantitative and qualitative analysis of data identifying insights that drive informed decision making; this is a hands-on role.
• Reviewing the outputs of the team ensuring methodological processes are adhered to data analysis is accurate and the insights/recommendations delivered create value for the client.
• Day-to-day management of client relationships.
• Presenting deliverables to client stakeholders and promoting the further use of Kantar Digital Analytics solutions across client businesses.
• Supporting Kantar Analytics Directors in the UAE with business development initiatives.
• Partner with Centre of excellence data engineering teams to run analysis that can answer business questions
• Collaborate with Centre of Excellence data engineering teams to conduct analyses that address key business questions.
CAPABILITIES
• Experience in delivering data-driven work in a digital analytics research/insights or consultancy environment.
• Proven ability to bring quantitative and qualitative data to life through insight discovery and storytelling.
• Experience defining research/analytics-led projects and scoping the required time effort and resources needed to deliver.
• Experience managing client relationships or the relationship with internal stakeholders handling commercial discussions and/or acting as a point of contact on projects.
• Experience managing small teams of analysts researchers or consultants prioritising/assigning work managing quality and ensuring projects are delivered on time/budget.
• High standard of verbal and written communication skills with exceptional attention to detail.
• Enthusiasm for learning with a strong desire to broaden your knowledge across the digital landscape.
• Fluent proficiency in English.
While not requirements any of the following would be advantageous:
• Knowledge of digital marketing best practices.
• Hands on experience with digital analytics tools (e.g. Social Listening Google Analytics Facebook Business Manager etc.) will be preferred
LI#-CW1
Location
Dubai Jumeirah Lakes TowersUnited Arab Emirates
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.
We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.
Kantar is the worlds leading data insights and consulting company. We understand more about how people think feel shop share vote and view than anyone else. Combining our expertise in human understanding with advanced technologies Kantars 30000 people help the worlds leading organisations succeed and grow.
Required Experience:
Manager
Manager Digital Analytics
DMCC Branch•Dubai, AE
0+ Years Exp
Posted: 23/8/2026
We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary please apply...
Job Details
Digital Analytics Manager
In 2018 Kantar launched the Analytics practice an exciting new area of the business that uses cutting edge technology and solutions to creatively solve client problems for some of the worlds most recognisable brands. The candidate is expected to play a leading role in the management and delivery of projects across our portfolio of digital measurement research and optimisation solutions for Kantar in Middle East and Africa markets
You will lead and deliver client projects extracting insights from digital data and translating these into actionable advice and online strategies for some of the biggest brands in the region. This role is expected to deliver advanced marketing analytics and digital consumer insight projects for a wide range of clients and industries.
This is a permanent full time position based in our offices in Dubai
KEY OUTCOMES
• Managing and leading in the delivery of consulting projects associated research and metric programmes to a high quality and standard of execution
• Deliver actionable insights from digital metrics (web mobile social e-commerce) presented clearly to business stakeholders.
• Quantitative and qualitative analysis of data identifying insights that drive informed decision making; this is a hands-on role.
• Reviewing the outputs of the team ensuring methodological processes are adhered to data analysis is accurate and the insights/recommendations delivered create value for the client.
• Day-to-day management of client relationships.
• Presenting deliverables to client stakeholders and promoting the further use of Kantar Digital Analytics solutions across client businesses.
• Supporting Kantar Analytics Directors in the UAE with business development initiatives.
• Partner with Centre of excellence data engineering teams to run analysis that can answer business questions
• Collaborate with Centre of Excellence data engineering teams to conduct analyses that address key business questions.
CAPABILITIES
• Experience in delivering data-driven work in a digital analytics research/insights or consultancy environment.
• Proven ability to bring quantitative and qualitative data to life through insight discovery and storytelling.
• Experience defining research/analytics-led projects and scoping the required time effort and resources needed to deliver.
• Experience managing client relationships or the relationship with internal stakeholders handling commercial discussions and/or acting as a point of contact on projects.
• Experience managing small teams of analysts researchers or consultants prioritising/assigning work managing quality and ensuring projects are delivered on time/budget.
• High standard of verbal and written communication skills with exceptional attention to detail.
• Enthusiasm for learning with a strong desire to broaden your knowledge across the digital landscape.
• Fluent proficiency in English.
While not requirements any of the following would be advantageous:
• Knowledge of digital marketing best practices.
• Hands on experience with digital analytics tools (e.g. Social Listening Google Analytics Facebook Business Manager etc.) will be preferred
LI#-CW1
Location
Dubai Jumeirah Lakes TowersUnited Arab Emirates
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.
We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.
Kantar is the worlds leading data insights and consulting company. We understand more about how people think feel shop share vote and view than anyone else. Combining our expertise in human understanding with advanced technologies Kantars 30000 people help the worlds leading organisations succeed and grow.
Required Experience:
Manager