Ex-Principal Architect: Microsoft Agentic Data Platform, Dataverse, Power Platform Connectors, AI Builder, D365, Business App Infrastructure, Azure SQL
📍 Greater Seattle Area💼 24+ yrs experience
SQLAI AgentsArchitectural Project ManagementArchitects Architectural DevelopmentArtificial Intelligence (AI)IT Service ManagementManagement LeadershipReliability Engineering+25 more
✦ About Karthick PK
Karthick PK is a seasoned professional with over a decade of experience in technology leadership, specializing in cloud and data platform architecture. As a former Principal Architect at Microsoft, he expertly designed and managed large-scale, mission-critical systems for Microsoft Dynamics 365, Azure SQL, and Power Platform, supporting millions of users worldwide. His expertise encompasses AI Builder, Dataverse, and business app infrastructure, driving innovation and operational excellence through autonomous, scalable cloud-native solutions. Karthick has a proven ability to lead cross-functional teams, optimize performance and cost, and implement advanced automation and intelligent orchestration techniques. Currently serving as a Director at BluePMS, he leverages his deep technical knowledge and visionary leadership to accelerate enterprise digital transformation. Recruiters seeking a professional with strong skills in Microsoft Azure, SaaS platforms, AI-driven solutions, and large-scale database management will find Karthick’s background aligns perfectly with roles requiring strategic, innovative, and results-driven technology leadership.
📄 Full Resume
Karthick PK
Ex-Principal Architect: Microsoft Agentic Data Platform, Dataverse, Power Platform Connectors, AI Builder, D365, Business App Infrastructure, Azure SQL
Accomplished technology leader with extensive expertise in architecting and managing large-scale, mission-critical cloud and data platform services, including Microsoft Dynamics 365, Azure SQL, and Power Platform. Proven track record of driving innovation, operational excellence, and autonomous platform scalability to support millions of users globally while optimizing cost and performance. Adept at leading cross-functional teams and translating complex business needs into cutting-edge AI-driven and cloud-native solutions that redefine reliability and efficiency. Currently steering strategic initiatives as Director at BluePMS, leveraging deep technical mastery and visionary leadership to accelerate enterprise digital transformation.
Work Experience
Ex Principal Architect | Microsoft Dataverse | AI Builder | MS D365 | Business AI Agent | SQL Azure— Microsoft
2018-08-01 — 2025-07-31
Redmond
Spearheaded the end-to-end design, innovation, and execution of the world's most advanced SaaS infrastructure backend powering Microsoft Dynamics 365 and the Power Platform.
Led a team building and operating a hyper-scalable, self-optimizing platform managing over 5 million Azure SQL databases worldwide.
Managed some of Earth's largest production databases handling over 500,000 complex SQL queries per second at peak load.
Pioneered hundreds of breakthrough automations leveraging Automated Learning, Azure-native orchestration, and predictive telemetry.
Developed zero-touch auto-scaling & elastic resource orchestration dynamically adjusting compute, storage, and memory in real time.
Implemented intelligent load balancing & auto-tiering routing traffic across regions, instances, and storage tiers with sub-second precision.
Automated index and statistics lifecycle management by creating, tuning, and retiring millions of indexes and statistics daily.
Enabled smart load routing & query steering directing workloads to optimal endpoints via latency, cost, and SLA-aware policies.
Delivered cost-optimized resource governance minimizing waste while maximizing performance.
Achieved a fully autonomous, self-healing platform slashing operational overhead and redefining reliability and cost-efficiency.
Technical Leader – Live Site Reliability & Platform Operations, Microsoft Dynamics 365 (Azure)— Microsoft
2016-11-01 — 2018-08-31
Redmond
Led Live Site Incident Management and platform reliability engineering for Microsoft Dynamics 365 on Azure.
Orchestrated a global ecosystem of over 15,000 production servers across more than 18 data centers in 10 regions.
Delivered mission-critical uptime and seamless experiences for 2.5M+ users across 150k organizations and 50k enterprise tenants.
Directed one of Azure’s largest cloud migrations converting 150,000+ Dynamics environments from legacy on-premise data centers to SaaS platform.
Modernized stack through re-architected telemetry pipelines, deployment automation, and resilient infrastructure models.
Managed a 115-member global SRE organization across four geographies with a 24×7×365 follow-the-sun model.
Served as crisis commander during high-severity incidents.
Championed SRE and DevOps adoption embedding CI/CD automation, infrastructure-as-code, and Azure Pipelines.
Provided feedback to Product Group to enhance service supportability and telemetry.
Collaborated globally to ensure swift containment, accurate diagnosis, and sustainable fixes for critical scenarios.
Lead Technical Advisor – Cloud & Data Platforms— Microsoft
2011-10-01 — 2014-02-28
Bengaluru Area, India
Provided pinnacle technical leadership across complex, enterprise-scale production environments.
Orchestrated engineering team supporting Premier and Enterprise customers.
Served as technical escalation authority and architecture mentor.
Led deep forensic analysis of performance bottlenecks and availability disruptions.
Conducted infrastructure and architecture audits prescribing optimized design topologies.
Spearheaded proactive incident reviews and technical forensics.
Instituted mentorship and skill-evolution programs for Support Engineers.
Acted as a bridge between field engineering and Microsoft’s Product Group, influencing design decisions.
Utilized data-driven analytics to improve mean time to resolution and service quality benchmarks.
Subject Matter Expert Database (Regional lead - Data platform)— IBM
2011-05-01 — 2011-08-31
Chennai Area, India
Regional Lead and SME for Microsoft’s SQL Server and Data Platform guiding 50+ database engineers.
Delivered end-to-end reliability, availability, and performance engineering for mission-critical workloads.
Executed deep diagnostics and performance tuning resolving CPU, memory, and query bottlenecks.
Engineered indexing and optimization frameworks stabilizing throughput and reducing latency.
Architected and maintained HA/DR ecosystems using Failover Clustering, Mirroring, Log Shipping, and Replication.
Performed root-cause and dump-level debugging with WinDBG.
Led SQL Server upgrades (2000, 2005, 2008, 2012) with zero data loss.
Designed backup/restore blueprints, index maintenance cycles, and DBCC integrity pipelines.
Implemented security governance frameworks and audit controls.
Introduced automated health dashboards for proactive anomaly detection.
Partnered with leadership to evaluate emerging data technologies and launch upskilling programs.
Functioned as technical nucleus bridging architecture, engineering, and operations.
Technical Advisor – SQL Server— Microsoft
2007-03-01 — 2011-05-31
Bengaluru Area, India
The description is incomplete; please provide the full description for review. engineers providing advanced technical support to Microsoft Premier customers.
Ensured stability, performance, and recoverability across large-scale SQL Server production environments.
Functioned as primary escalation and performance engineering lead for critical workloads.
Guided troubleshooting of complex database issues including blocking, deadlocks, and high CPU utilization.
Delivered root-cause analysis through deep inspection of execution plans and profiler traces.
Executed query tuning, index optimization, and memory configuration reviews.
Designed and maintained high-availability and disaster-recovery architectures.
Handled database corruption and recovery operations applying forensic techniques.
Secured SQL Server through authentication hardening, auditing, and policy enforcement.
Partnered with customers on upgrade planning, patch management, and hotfix deployments.
Conducted technical reviews of incidents and mentored Support Engineers.
Strengthened reliability and performance posture of Microsoft’s SQL Server ecosystem globally.
