Get in Touch

We'd Love to Hear From You

Have a question, feedback, or partnership inquiry? Our team is here to help.

Email Us

Usually answered within one business day

[email protected]

Phone Support

For urgent account or partnership issues

+1-2534024339 | +1-4258940847

Send Us a Message

Fill out the form and we will route it to the right team.

Quick Info

Response Time
Usually one business day
Location
Global - Remote-first team

Common Questions

Is ConnectsBlue free to use?

Yes. ConnectsBlue offers a free plan with access to job search, networking, resume tools, and interview practice. Paid plans unlock deeper checks, analytics, and higher workflow limits.

How does Interview Practice work?

Interview Practice runs realistic mock interviews tailored to your target role. It provides feedback on your answers, communication style, and areas for improvement.

Can I use ConnectsBlue as a recruiter?

Yes. ConnectsBlue includes a full ATS, candidate screening workflows, structured video interviews, and survey tools for recruitment teams.

Is my data secure?

We do not sell candidate data. Your account includes privacy settings, and the Legal Hub explains data handling and deletion requests.

How quickly will I get a response?

Most inquiries are answered within one business day. Include your account email and the page URL so we can route the request correctly.

Do you offer partnerships or integrations?

Yes, we partner with educational institutions, staffing agencies, and HR technology providers. Contact us with partnership inquiries and our business development team will respond within 48 hours.

Our Support Philosophy

Support is part of the product experience at ConnectsBlue. When you are troubleshooting a resume, preparing for an interview, managing a hiring workflow, or setting up a placement process, you need clear answers and enough context for the team to reproduce the issue.

Every support inquiry is triaged by category: technical issues, billing questions, feature requests, and partnership opportunities. That helps your message reach the right specialist. The more detail you include in the form, the faster we can identify the right next step.

For Employers and Institutions

If you represent a company, university, or staffing agency, our partnerships team can help you integrate ConnectsBlue into your recruitment or placement workflows. We offer custom onboarding, dedicated account management, and volume pricing for larger teams. Our platform supports campus placement processes, corporate hiring pipelines, and talent development programs.

Technical Support Scope

Our technical support covers all aspects of the ConnectsBlue platform: account management, resume builder troubleshooting, interview practice setup, Job Scout optimization, ATS pipeline management, billing and subscription adjustments, and data export requests. If you encounter a bug, please include your browser version, operating system, and steps to reproduce the issue in your message. This helps us investigate faster.

Community and Self-Service Resources

Before contacting support, you may find your answer in the Help Center or in product guides linked from the relevant tool pages. We also publish career advice, product updates, and hiring workflow notes on the blog.

Feedback Shapes Our Product

Feedback submitted through this contact form is reviewed by the team and grouped by workflow: resume tools, interview practice, Scout, employer ATS, campus placement, billing, and account management. That helps us prioritize fixes and product improvements based on recurring needs.

Whether you have a quick question, a detailed feature request, or a complex integration need, we are here to help. Fill out the form above, email us directly, or use the listed phone numbers for urgent account or partnership issues.