Technical Support Engineer

Bluepms software solutions Pvt Ltd
Remote / ChennaiPosted 21/2/2026

Looking for a Technical Support Engineer role in Remote / Chennai? This full-time position at Bluepms software solutions Pvt Ltd is an excellent opportunity for professionals looking to advance their career. Browse the full job description below to see if you're a match and apply today.

About the job in Remote / Chennai

We are looking for a dedicated and customer-focused Technical Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role is open to freshers as well as experienced professionals who are passionate about troubleshooting and customer service.

Key Responsibilities:

  1. Provide technical support via phone, email, or chat.
  2. Troubleshoot hardware, software, and network-related issues.
  3. Diagnose and resolve technical problems efficiently.
  4. Install, configure, and maintain systems and applications.
  5. Escalate complex issues to senior teams when required.
  6. Maintain accurate records of issues and solutions.
  7. Assist in system upgrades and maintenance activities.
  8. Ensure high customer satisfaction and timely resolution.

Required Skills:

  1. Basic understanding of computer hardware and software.
  2. Knowledge of Windows/Linux operating systems.
  3. Basic networking knowledge (TCP/IP, DNS, LAN).
  4. Strong troubleshooting and problem-solving skills.
  5. Good communication and interpersonal skills.
  6. Familiarity with ticketing tools and support systems.
  7. Ability to work in rotational shifts (if required).
  8. Customer-oriented mindset.

Preferred Skills (Good to Have):

  1. Knowledge of remote desktop tools.
  2. Understanding of Active Directory and user management.
  3. Experience with cloud platforms (AWS / Azure) basics.
  4. IT certifications (CCNA / CompTIA / Microsoft) are a plus.

Eligibility:

  1. B.E / B.Tech / B.Sc / M.Tech / MCA/Diploma or related field.
  2. Freshers with strong technical interest are welcome.
  3. 0–8 years of relevant experience.

Experience: 0–8 Years
Location: Chennai/Remote Employment Type: Full-Time

Step-by-Step Guide to Landing this Role

  1. Review Requirements: Ensure your skills match the core requirements listed above.
  2. Update Your Resume: Highlight relevant experience tailored to Bluepms software solutions Pvt Ltd.
  3. Apply via ConnectsBlue: Click the "Easy Apply" button to submit your profile directly to the hiring team.

"Candidates who thoroughly review the job description and tailor their applications stand a significantly higher chance of reaching the interview stage."

— ConnectsBlue Hiring Experts

Job Overview

Employment Type

Full-time

Industry

Information Technology

Experience

Entry Level

Frequently Asked Questions

What is the application process for this role?

You can apply directly through the ConnectsBlue platform by clicking the "Easy Apply" button. Your profile and selected resume will be forwarded to the hiring manager.

Are there remote work options for this position?

Please review the job overview and location details. If the role supports remote work, it will typically be indicated in the employment type or location fields.

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About the company

Bluepms software solutions Pvt Ltd

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Leading the way in innovation and technology. We build software that changes the world.

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