Jobs at Amazon

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Continuous Improvement program Manager in Dubai (UAE) to join the team that redefines Ultra fast grocery operation and help us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will continue to enable people to discover new worlds and implement innovation. Key job responsibilities ACES program manager is focused on supporting UFG operations team to make continuous improvements on behalf of Amazon customers to drive into standardization efforts in 3P stores act as liaisons with other departments provide process skills support launches support Kaizen events in their areas of expertise launch tech tool to enhance picking process and to run and coordinate cross-functional projects for successful implementation across fulfillment network. This role will also be an SME in all fulfillment related Tech and drive adoption of new tools/systems and processes. The ACES Area Manager is working with the Site Ops team to Benchmark and implement best practices and establish sustainable mechanisms to audit and drive adoption of these processes/systems Use the PDCA methodology to drive small scale improvements in processes Use the Kaizen methodology to drive large scale process improvements or reduction in costs. Sustain roll out of Continuous Improvement (CI) essentials and Kaizen essentials training to managers. Act as an SME to ops and 3P merchants. Design and own the L&D framework - working closely with ROW GSF L&D team. Own the roll out of new tech/systems to improve Customer experience We are open to hiring candidates to work out of one of the following locations: Dubai ARE BASIC QUALIFICATIONS Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements 3+ years of defining and implementing process improvement initiatives using data and metrics experience 3+ years of working cross functionally with tech and non-tech teams experience 2+ years of program or project management experience PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization Experience building processes project management and schedules Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL This job has no reviews yet. You can be the first! The most in-demand professions in Dubai: Users also frequently search in these cities:: More professions from the category Manager - Secretary - Communication: Subscribe to our telegram channel @layboard_in Production Worker | Poland | Lodz | for all foreign citizens 1500 $ Poland Job Vacancy: Production WorkerAbout the PositionA Polish temporary employment agency is seeking production workers for a manufacturing company based in Łódź. This is a temporary employment contract for a fixed term.Work ScheduleFull-time (1/1 FTE), shift system:1st ... PACKAGING OF SWEETS | POLAND | Without work experience | for all foreign citizens Warehouse - Logistics - Customs 1500 $ Poland PACKAGING OF SWEETS. LINE OPERATORWe DON'Thave a sponsorship program, DON'T havefree services.The company is a world leader in the production of sweets. These products are manufactured by our employees.Address and city of work: Skarbimierz.Po... WAREHOUSE WORKE | CZECH REPUBLIC | Without work experience | for all foreign citizens WAREHOUSE WORKERLocation: Prague, Czech RepublicThis position is open for men, women, and couplesJob description:* Working with a scanner to track and manage goods.* Sorting, organizing, and preparing products for shipment.* Picking goods according to invoices and orders.* Packing ... #J-18808-Ljbffr

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Just Walk Out (JWO) Technology is a team of entrepreneurial, analytical, and creative builders with innovation at our core. Designed and custom-built by Amazonians, JWO operates with the speed and agility of a start-up while leveraging the scale of Amazon. We use computer vision, sensor fusion, and advanced machine learning to push the boundaries of what is possible in retail technology — enabling customers to shop in engaging, fast, and safe ways. Our checkout-free shopping experience automatically detects when products are taken from or returned to shelves, maintaining a real-time virtual cart for each shopper. When a customer finishes shopping, they simply walk out. Shortly after, we charge their account and send a receipt — no lines, no checkout, no friction. Key job responsibilities 1. People Management • Manage the local support operation of the site • Manage a team of Group Managers (L5) and Team Managers (L4) • Responsible for the overall direction, coordination, and evaluation of the reporting teams • Carries out supervisory and management responsibilities in accordance with the organization's policies and procedures. 2. Operations and Project Management • Work with the Country/Site Lead – Operations to determine strategy to achieve overall site/network level goals • Collaborate with cross-functional teams to innovate and iterate at pace • Combine deep cross-functional business understanding with a long-term industry wide strategic context for all decision making. Effectively apply best practices to all strategic decisions. • Solve complex challenges by proactively identifying and eliminating root cause barriers to accuracy, productivity, and quality. • Maintain a complete and thorough understanding of technical systems in a complex CXQO business • Participate in business leadership meetings, helping to develop and drive strategies and programs which improve the competitive position and profitability of the business •Operate with ownership and bias for action in a quick-moving, ambiguous environment • Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. 3. Coaching • Use coaching to support the teams to achieve business or organizational results related to quality, productivity, compliance, and development • Coach and support Managers to build a work environment where Associates are engaged and feel a positive sense of achievement about their role in delivering world class service. • Coach and develop Managers on career paths for internal promotions and job enrichment opportunities. • Ensure closure and effectiveness of individual coaching feedback sessions, and one-on-ones that focus on customer experience and operational excellence 4. Performance Management • Responsible for the overall performance and operational delivery of the teams, this will require to work with key stakeholders to review performance trends and opportunities and take action to improve the service level and quality of performance. • Perform regular 1:1's with each of your Managers; promptly addressing any help required, performance or conduct concerns • Ensure successful site execution through tracking, reporting and feedback of emerging issues and associate performance and coordinating the response to various escalations. • Use established processes to identify individual performance gaps and coach associates to meet and exceed expectations. • Actively participates and represents team members in the annual performance review cycle. 5. Develop Talent • Manage the career growth and development of Group Managers/Team Managers by driving focus on Amazon’s Leadership Principles • Hires, manages, and develops high performing teams About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor's degree or Advanced Degree - 5+ years of operations and people management experience - 3+ years of managing managers experience - Experience hiring and developing strong talent and building a team - Experience with analytical tools and ability to dive deep into metrics and reporting - Work flexible shifts including nights, weekends, or holidays in a 24/7/365 environment - Can travel and relocate as appropriate - Master's degree, or MBA - Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions - Experience prioritizing and managing multiple responsibilities - Knowledge of Six Sigma tools and Lean techniques - Experience delivering results for large, cross-functional initiatives/projects, or experience communicating results to senior leadership - Experience influencing at all levels within an organization, particularly at the executive level - Experience equally comfortable building strategic marketing plans and executing at a tactical level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Continuous Improvement program Manager in Dubai (UAE) to join the team that redefines Ultra fast grocery operation and help us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will continue to enable people to discover new worlds and implement innovation. Key job responsibilities ACES program manager is focused on supporting UFG operations team to make continuous improvements on behalf of Amazon customers to drive into standardization efforts in 3P stores act as liaisons with other departments provide process skills support launches support Kaizen events in their areas of expertise launch tech tool to enhance picking process and to run and coordinate cross-functional projects for successful implementation across fulfillment network. This role will also be an SME in all fulfillment related Tech and drive adoption of new tools/systems and processes. The ACES Area Manager is working with the Site Ops team to Benchmark and implement best practices and establish sustainable mechanisms to audit and drive adoption of these processes/systems Use the PDCA methodology to drive small scale improvements in processes Use the Kaizen methodology to drive large scale process improvements or reduction in costs. Sustain roll out of Continuous Improvement (CI) essentials and Kaizen essentials training to managers. Act as an SME to ops and 3P merchants. Design and own the L&D framework - working closely with ROW GSF L&D team. Own the roll out of new tech/systems to improve Customer experience We are open to hiring candidates to work out of one of the following locations: Dubai ARE BASIC QUALIFICATIONS Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements 3+ years of defining and implementing process improvement initiatives using data and metrics experience 3+ years of working cross functionally with tech and non-tech teams experience 2+ years of program or project management experience PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization Experience building processes project management and schedules Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL This job has no reviews yet. You can be the first! The most in-demand professions in Dubai: Users also frequently search in these cities:: More professions from the category Manager - Secretary - Communication: Subscribe to our telegram channel @layboard_in Production Worker | Poland | Lodz | for all foreign citizens 1500 $ Poland Job Vacancy: Production WorkerAbout the PositionA Polish temporary employment agency is seeking production workers for a manufacturing company based in Łódź. This is a temporary employment contract for a fixed term.Work ScheduleFull-time (1/1 FTE), shift system:1st ... PACKAGING OF SWEETS | POLAND | Without work experience | for all foreign citizens Warehouse - Logistics - Customs 1500 $ Poland PACKAGING OF SWEETS. LINE OPERATORWe DON'Thave a sponsorship program, DON'T havefree services.The company is a world leader in the production of sweets. These products are manufactured by our employees.Address and city of work: Skarbimierz.Po... WAREHOUSE WORKE | CZECH REPUBLIC | Without work experience | for all foreign citizens WAREHOUSE WORKERLocation: Prague, Czech RepublicThis position is open for men, women, and couplesJob description:* Working with a scanner to track and manage goods.* Sorting, organizing, and preparing products for shipment.* Picking goods according to invoices and orders.* Packing ... #J-18808-Ljbffr

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Just Walk Out (JWO) Technology is a team of entrepreneurial, analytical, and creative builders with innovation at our core. Designed and custom-built by Amazonians, JWO operates with the speed and agility of a start-up while leveraging the scale of Amazon. We use computer vision, sensor fusion, and advanced machine learning to push the boundaries of what is possible in retail technology — enabling customers to shop in engaging, fast, and safe ways. Our checkout-free shopping experience automatically detects when products are taken from or returned to shelves, maintaining a real-time virtual cart for each shopper. When a customer finishes shopping, they simply walk out. Shortly after, we charge their account and send a receipt — no lines, no checkout, no friction. Key job responsibilities 1. People Management • Manage the local support operation of the site • Manage a team of Group Managers (L5) and Team Managers (L4) • Responsible for the overall direction, coordination, and evaluation of the reporting teams • Carries out supervisory and management responsibilities in accordance with the organization's policies and procedures. 2. Operations and Project Management • Work with the Country/Site Lead – Operations to determine strategy to achieve overall site/network level goals • Collaborate with cross-functional teams to innovate and iterate at pace • Combine deep cross-functional business understanding with a long-term industry wide strategic context for all decision making. Effectively apply best practices to all strategic decisions. • Solve complex challenges by proactively identifying and eliminating root cause barriers to accuracy, productivity, and quality. • Maintain a complete and thorough understanding of technical systems in a complex CXQO business • Participate in business leadership meetings, helping to develop and drive strategies and programs which improve the competitive position and profitability of the business •Operate with ownership and bias for action in a quick-moving, ambiguous environment • Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. 3. Coaching • Use coaching to support the teams to achieve business or organizational results related to quality, productivity, compliance, and development • Coach and support Managers to build a work environment where Associates are engaged and feel a positive sense of achievement about their role in delivering world class service. • Coach and develop Managers on career paths for internal promotions and job enrichment opportunities. • Ensure closure and effectiveness of individual coaching feedback sessions, and one-on-ones that focus on customer experience and operational excellence 4. Performance Management • Responsible for the overall performance and operational delivery of the teams, this will require to work with key stakeholders to review performance trends and opportunities and take action to improve the service level and quality of performance. • Perform regular 1:1's with each of your Managers; promptly addressing any help required, performance or conduct concerns • Ensure successful site execution through tracking, reporting and feedback of emerging issues and associate performance and coordinating the response to various escalations. • Use established processes to identify individual performance gaps and coach associates to meet and exceed expectations. • Actively participates and represents team members in the annual performance review cycle. 5. Develop Talent • Manage the career growth and development of Group Managers/Team Managers by driving focus on Amazon’s Leadership Principles • Hires, manages, and develops high performing teams About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor's degree or Advanced Degree - 5+ years of operations and people management experience - 3+ years of managing managers experience - Experience hiring and developing strong talent and building a team - Experience with analytical tools and ability to dive deep into metrics and reporting - Work flexible shifts including nights, weekends, or holidays in a 24/7/365 environment - Can travel and relocate as appropriate - Master's degree, or MBA - Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions - Experience prioritizing and managing multiple responsibilities - Knowledge of Six Sigma tools and Lean techniques - Experience delivering results for large, cross-functional initiatives/projects, or experience communicating results to senior leadership - Experience influencing at all levels within an organization, particularly at the executive level - Experience equally comfortable building strategic marketing plans and executing at a tactical level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Continuous Improvement program Manager in Dubai (UAE) to join the team that redefines Ultra fast grocery operation and help us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will continue to enable people to discover new worlds and implement innovation. Key job responsibilities ACES program manager is focused on supporting UFG operations team to make continuous improvements on behalf of Amazon customers to drive into standardization efforts in 3P stores act as liaisons with other departments provide process skills support launches support Kaizen events in their areas of expertise launch tech tool to enhance picking process and to run and coordinate cross-functional projects for successful implementation across fulfillment network. This role will also be an SME in all fulfillment related Tech and drive adoption of new tools/systems and processes. The ACES Area Manager is working with the Site Ops team to Benchmark and implement best practices and establish sustainable mechanisms to audit and drive adoption of these processes/systems Use the PDCA methodology to drive small scale improvements in processes Use the Kaizen methodology to drive large scale process improvements or reduction in costs. Sustain roll out of Continuous Improvement (CI) essentials and Kaizen essentials training to managers. Act as an SME to ops and 3P merchants. Design and own the L&D framework - working closely with ROW GSF L&D team. Own the roll out of new tech/systems to improve Customer experience We are open to hiring candidates to work out of one of the following locations: Dubai ARE BASIC QUALIFICATIONS Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements 3+ years of defining and implementing process improvement initiatives using data and metrics experience 3+ years of working cross functionally with tech and non-tech teams experience 2+ years of program or project management experience PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization Experience building processes project management and schedules Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL This job has no reviews yet. You can be the first! The most in-demand professions in Dubai: Users also frequently search in these cities:: More professions from the category Manager - Secretary - Communication: Subscribe to our telegram channel @layboard_in Production Worker | Poland | Lodz | for all foreign citizens 1500 $ Poland Job Vacancy: Production WorkerAbout the PositionA Polish temporary employment agency is seeking production workers for a manufacturing company based in Łódź. This is a temporary employment contract for a fixed term.Work ScheduleFull-time (1/1 FTE), shift system:1st ... PACKAGING OF SWEETS | POLAND | Without work experience | for all foreign citizens Warehouse - Logistics - Customs 1500 $ Poland PACKAGING OF SWEETS. LINE OPERATORWe DON'Thave a sponsorship program, DON'T havefree services.The company is a world leader in the production of sweets. These products are manufactured by our employees.Address and city of work: Skarbimierz.Po... WAREHOUSE WORKE | CZECH REPUBLIC | Without work experience | for all foreign citizens WAREHOUSE WORKERLocation: Prague, Czech RepublicThis position is open for men, women, and couplesJob description:* Working with a scanner to track and manage goods.* Sorting, organizing, and preparing products for shipment.* Picking goods according to invoices and orders.* Packing ... #J-18808-Ljbffr

Overview: MENA Retail team is looking for a customer centric Program Manager to lead the Retail Selection Programs. This person will own all the initiatives and projects aimed to speed up selection addition and conversion across the funnel. To be successful in this role you must have strong stakeholder and people manager capabilities and superior analytical, problem-solving and project management skills. Operating in a fast-moving and sometimes ambiguous environment, and taking full control and responsibility for achieving business objectives. Key job responsibilities · Responsible of all projects and initiatives aim to speed up selection addition and conversion · Fully own selection goals across MENA (setting, tracking and owning them) · Interact with leaders across business organization, support and technical teams to develop selection initiatives · Identify selection growth opportunities and build the programs and required processes to realize them · Transform customer insights into projects, features and processes that increase and diversify the selection of products offered by Retail · Establish and track selection growth goals, the supporting business metrics and success indicators · Develop an evaluation method to assess program strengths and identify areas for improvement · Analyze data, interpret reports and information, and publish recommendations and action plans for stakeholders · Identify drivers of business problems and trends at their root and implement scalable solutions to resolve them Basic Qualifications: - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications: - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Overview: At Amazon, we are working to be the most customer-centric company on earth. A customer’s ability to pay the way they want—quickly, securely, and with a method they trust—is fundamental to that mission. In many markets across the Middle East, North Africa, and Asia Pacific, customers prefer local payment methods : domestic card schemes, bank transfers, wallets and cash-on-delivery, . When these methods are missing, hard to use, or fail at checkout, customers abandon their purchase and lose trust. That is the problem this role exists to solve. As the Senior Product Manager for Payment Acceptance & Experience, you will own the strategy and roadmap for how customers across MENA and APAC pay on Amazon using local payment methods. You will be responsible for expanding acceptance of the right methods in the right markets, and for making every one of those payment experiences fast, reliable, and delightful—from the moment a customer selects a payment option through authorization, retries, and confirmation. You will work backwards from customer needs, dive deep into payment performance data, and partner across engineering, design, finance, legal, and regional teams to deliver measurable improvements in acceptance rates, checkout conversion, and customer satisfaction. This is a high-ownership, high-impact role at the intersection of product, payments, and regional expansion. You will operate in a complex regulatory and technical landscape—navigating domestic scheme mandates, acquirer and processor relationships, and market-specific customer behavior—while keeping the bar high on simplicity for the customer. Success is measured by more customers being able to pay the way they want, with fewer failures, in more markets. Key job responsibilities Own the strategy and roadmap for expanding acceptance of local payment methods (domestic card schemes, wallets, bank transfers, installments, and cash-based options) across priority MENA and APAC markets. Define and improve the end-to-end customer payment experience—method selection, authentication, authorization, retries, and confirmation—optimizing for speed, reliability, and simplicity. Analyze payment performance deeply: monitor authorization and acceptance rates, decline reasons, and failure patterns by method, market, issuer, and processor, and turn insights into prioritized improvements. Partner cross-functionally with engineering, design, finance, legal, compliance, and regional business teams to deliver launches and experience improvements on time and to a high bar. Drive the introduction of new local payment methods and acquirer/processor integrations, from opportunity sizing and business case through launch, live validation, and scaling. Translate domestic scheme mandates and regulatory requirements into clear product requirements, balancing compliance obligations with customer experience. Write crisp written documents (PR/FAQs, business cases, and narratives) and align senior leaders on strategy, trade-offs, and investment. Define and measure success with clear metrics—acceptance/authorization rates, checkout conversion, payment success, cost per transaction, and customer satisfaction—and hold the team accountable to them. Basic Qualifications: - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred Qualifications: - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Overview: At Amazon, we are working to be the most customer-centric company on earth. A customer’s ability to pay the way they want—quickly, securely, and with a method they trust—is fundamental to that mission. In many markets across the Middle East, North Africa, and Asia Pacific, customers prefer local payment methods : domestic card schemes, bank transfers, wallets and cash-on-delivery, . When these methods are missing, hard to use, or fail at checkout, customers abandon their purchase and lose trust. That is the problem this role exists to solve. As the Senior Product Manager for Payment Acceptance & Experience, you will own the strategy and roadmap for how customers across MENA and APAC pay on Amazon using local payment methods. You will be responsible for expanding acceptance of the right methods in the right markets, and for making every one of those payment experiences fast, reliable, and delightful—from the moment a customer selects a payment option through authorization, retries, and confirmation. You will work backwards from customer needs, dive deep into payment performance data, and partner across engineering, design, finance, legal, and regional teams to deliver measurable improvements in acceptance rates, checkout conversion, and customer satisfaction. This is a high-ownership, high-impact role at the intersection of product, payments, and regional expansion. You will operate in a complex regulatory and technical landscape—navigating domestic scheme mandates, acquirer and processor relationships, and market-specific customer behavior—while keeping the bar high on simplicity for the customer. Success is measured by more customers being able to pay the way they want, with fewer failures, in more markets. Key job responsibilities Own the strategy and roadmap for expanding acceptance of local payment methods (domestic card schemes, wallets, bank transfers, installments, and cash-based options) across priority MENA and APAC markets. Define and improve the end-to-end customer payment experience—method selection, authentication, authorization, retries, and confirmation—optimizing for speed, reliability, and simplicity. Analyze payment performance deeply: monitor authorization and acceptance rates, decline reasons, and failure patterns by method, market, issuer, and processor, and turn insights into prioritized improvements. Partner cross-functionally with engineering, design, finance, legal, compliance, and regional business teams to deliver launches and experience improvements on time and to a high bar. Drive the introduction of new local payment methods and acquirer/processor integrations, from opportunity sizing and business case through launch, live validation, and scaling. Translate domestic scheme mandates and regulatory requirements into clear product requirements, balancing compliance obligations with customer experience. Write crisp written documents (PR/FAQs, business cases, and narratives) and align senior leaders on strategy, trade-offs, and investment. Define and measure success with clear metrics—acceptance/authorization rates, checkout conversion, payment success, cost per transaction, and customer satisfaction—and hold the team accountable to them. Basic Qualifications: - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred Qualifications: - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About The MENA Retail team is looking for a customer-centric Program Manager to lead the Retail Selection Programs. This person will own all initiatives and projects aimed at speeding up selection addition and conversion across the funnel. To be successful in this role, you must have strong stakeholder and people management capabilities, as well as superior analytical, problem-solving, and project management skills. You will be operating in a fast-moving and sometimes ambiguous environment, taking full control and responsibility for achieving business objectives. Location ARE, Dubai Key Responsibilities • Responsible for all projects and initiatives aimed at speeding up selection addition and conversion. • Fully own selection goals across MENA (setting, tracking, and owning them). • Interact with leaders across business organization, support, and technical teams to develop selection initiatives. • Identify selection growth opportunities and build the programs and required processes to realize them. • Transform customer insights into projects, features, and processes that increase and diversify the selection of products offered by Retail. • Establish and track selection growth goals, supporting business metrics, and success indicators. • Develop an evaluation method to assess program strengths and identify areas for improvement. • Analyze data, interpret reports and information, and publish recommendations and action plans for stakeholders. • Identify drivers of business problems and trends at their root and implement scalable solutions to resolve them.

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic tactical cross‑functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans developing processes coordinating and driving execution and communicating to senior management on status risks and process/product changes. Cross‑team coordination project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience combined with deep analytical capabilities and a keen sense of innovation to lead complex projects from conception to completion. We are actively seeking an experienced Senior Program Manager with a strong background in strategic planning to lead key initiatives that align with our long‑term business objectives. This role is ideal for individuals who excel in transforming strategic visions into actionable plans and guiding those plans to fruition. In this role you will be responsible for program strategies including the development and execution of detailed project roadmaps. Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders harmonizing different perspectives and ensuring cohesive efforts towards common goals. Key job responsibilities - Manage and oversee various cross‑functional programs ensuring successful delivery. - Develop and refine program strategies effectively leading and motivating teams. - Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics. - Navigate and resolve ambiguities in business scenarios applying creative problem‑solving skills. - Foster collaboration with internal and external partners to optimize resource allocation and project success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps in team dynamics processes and systems preventing common project pitfalls. - Identify and mitigate risks preventing them from escalating into major issues. - Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives. - Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance. - Manage and communicate project budgets effectively. A day in the life Work alongside functional and regional leaders to develop and maintain the Hub Delivery programs operating model. Identify common practices to codify repeatable components and drive alignment when approaches differ. Find opportunities to converge redundant efforts under a single‑threaded model to improve speed and scale. Identify scale blockers and parity gaps across the WW program and work with relevant stakeholders to eliminate or close. Operate autonomously; drive end to end management of assigned business goals. Shepherd special projects and initiatives from ideation to documentation to deployment. About the team At Amazon we are working to be the most Customer‑centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly accurately and cost effectively as possible. Amazon Hub Delivery allows local small businesses to partner with Amazon to provide flexible and cost‑effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel and is on an exponential growth trajectory globally. The Hub Delivery program is part of Amazons fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience in some of the most complex last mile scenarios! Today we are building the Hub network in Egypt Japan Mexico Spain and the US while planning for global reach! - 5 years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy end to end delivery and communicating results to senior leadership - Experience implementing repeatable processes and driving automation or standardization - Bachelors degree - 3 years of driving process improvements experience - Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner. Required Experience: Manager #J-18808-Ljbffr