Jobs at Etihad Airways

Job Description Synopsis We are seeking an experienced Product Manager to lead a portfolio of digital products and customer journeys across our digital ecosystem. You will be responsible for building product roadmaps, developing business cases, prioritizing investments, and driving the successful delivery of customer-focused capabilities that improve business outcomes and customer experience. Working closely with Commercial, Digital, Technology, Data, UX, Loyalty, and other business stakeholders, you will ensure product initiatives are aligned with strategic objectives, customer needs, and measurable value. Accountabilities • Owns one or more digital journey & or AI powered customer journeys for shaping the roadmap & executing seamless omni-channel experiences, aligned with business strategies and objectives. Executes digital product enhancements using AI-assisted insights, personalization signals, and behavioral analytics. • Identify & drive business opportunities through consistently optimising Digital product capabilities and developing unique value propositions for digitization. • Develop business analysis or value propositions, with inputs from wider business stakeholders, for digital investments and priorities in product development. • Define & drive conversion funnels analytics, drop-offs, session replay, NPS metrics, to identify optimization opportunities and track product performance, through appropriate benchmarking & enabling innovative business solutions. Translate AI and data insights into prioritized backlog items and measurable product changes. • Identifying friction points & opportunities by assessing end-to-end Digital experiences through a data-driven approach, understanding user interactions & to validate product features, problems and/or opportunities. Support implementation of intelligent search, dynamic content selection, and contextual recommendations. Ensure AI enabled digital capabilities aligns with governance, brand and compliance guidelines. • Collaborate with UX teams to drive optimizations, to determine the ideal way to present features or offers and eliminate usability issues. Qualifications Education and Experience • 5+ years of Product Management experience within digital, eCommerce, airline, travel, or customer-facing technology environments. • Proven experience managing multiple products, initiatives, or customer journeys simultaneously. • Strong experience in roadmap development, business case creation, investment planning, and stakeholder management. • Solid understanding of Agile delivery methodologies and product development practices. • Strong analytical and commercial mindset with the ability to translate business objectives into product outcomes. • Excellent communication and presentation skills with experience engaging senior stakeholders. • Experience within airline, travel, loyalty, digital commerce, payments, or self-service ecosystems is highly desirable. Additional Information Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job Description Synopsis We are seeking an experienced Product Manager to lead a portfolio of digital products and customer journeys across our digital ecosystem. You will be responsible for building product roadmaps, developing business cases, prioritizing investments, and driving the successful delivery of customer-focused capabilities that improve business outcomes and customer experience. Working closely with Commercial, Digital, Technology, Data, UX, Loyalty, and other business stakeholders, you will ensure product initiatives are aligned with strategic objectives, customer needs, and measurable value. Accountabilities • Owns one or more digital journey & or AI powered customer journeys for shaping the roadmap & executing seamless omni-channel experiences, aligned with business strategies and objectives. Executes digital product enhancements using AI-assisted insights, personalization signals, and behavioral analytics. • Identify & drive business opportunities through consistently optimising Digital product capabilities and developing unique value propositions for digitization. • Develop business analysis or value propositions, with inputs from wider business stakeholders, for digital investments and priorities in product development. • Define & drive conversion funnels analytics, drop-offs, session replay, NPS metrics, to identify optimization opportunities and track product performance, through appropriate benchmarking & enabling innovative business solutions. Translate AI and data insights into prioritized backlog items and measurable product changes. • Identifying friction points & opportunities by assessing end-to-end Digital experiences through a data-driven approach, understanding user interactions & to validate product features, problems and/or opportunities. Support implementation of intelligent search, dynamic content selection, and contextual recommendations. Ensure AI enabled digital capabilities aligns with governance, brand and compliance guidelines. • Collaborate with UX teams to drive optimizations, to determine the ideal way to present features or offers and eliminate usability issues. Qualifications Education and Experience • 5+ years of Product Management experience within digital, eCommerce, airline, travel, or customer-facing technology environments. • Proven experience managing multiple products, initiatives, or customer journeys simultaneously. • Strong experience in roadmap development, business case creation, investment planning, and stakeholder management. • Solid understanding of Agile delivery methodologies and product development practices. • Strong analytical and commercial mindset with the ability to translate business objectives into product outcomes. • Excellent communication and presentation skills with experience engaging senior stakeholders. • Experience within airline, travel, loyalty, digital commerce, payments, or self-service ecosystems is highly desirable. Additional Information Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job Description Synopsis We are seeking an experienced Product Manager to lead a portfolio of digital products and customer journeys across our digital ecosystem. You will be responsible for building product roadmaps, developing business cases, prioritizing investments, and driving the successful delivery of customer-focused capabilities that improve business outcomes and customer experience. Working closely with Commercial, Digital, Technology, Data, UX, Loyalty, and other business stakeholders, you will ensure product initiatives are aligned with strategic objectives, customer needs, and measurable value. Accountabilities • Owns one or more digital journey & or AI powered customer journeys for shaping the roadmap & executing seamless omni-channel experiences, aligned with business strategies and objectives. Executes digital product enhancements using AI-assisted insights, personalization signals, and behavioral analytics. • Identify & drive business opportunities through consistently optimising Digital product capabilities and developing unique value propositions for digitization. • Develop business analysis or value propositions, with inputs from wider business stakeholders, for digital investments and priorities in product development. • Define & drive conversion funnels analytics, drop-offs, session replay, NPS metrics, to identify optimization opportunities and track product performance, through appropriate benchmarking & enabling innovative business solutions. Translate AI and data insights into prioritized backlog items and measurable product changes. • Identifying friction points & opportunities by assessing end-to-end Digital experiences through a data-driven approach, understanding user interactions & to validate product features, problems and/or opportunities. Support implementation of intelligent search, dynamic content selection, and contextual recommendations. Ensure AI enabled digital capabilities aligns with governance, brand and compliance guidelines. • Collaborate with UX teams to drive optimizations, to determine the ideal way to present features or offers and eliminate usability issues. Qualifications Education and Experience • 5+ years of Product Management experience within digital, eCommerce, airline, travel, or customer-facing technology environments. • Proven experience managing multiple products, initiatives, or customer journeys simultaneously. • Strong experience in roadmap development, business case creation, investment planning, and stakeholder management. • Solid understanding of Agile delivery methodologies and product development practices. • Strong analytical and commercial mindset with the ability to translate business objectives into product outcomes. • Excellent communication and presentation skills with experience engaging senior stakeholders. • Experience within airline, travel, loyalty, digital commerce, payments, or self-service ecosystems is highly desirable. Additional Information Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job Description Synopsis The Product Owner is responsible for defining and prioritising the user stories in the team backlog. They drive quality control and will validate that the stories delivered meet the defined acceptance criteria. This role is a core team member of the agile scrum team. They will work with 1 – 2 scrum teams and will ensure the team understands the required features and functionality of products to be delivered in each iteration. Accountabilities • Work with the Product Manager to contribute to the product strategy, vision and roadmap • Review and prioritise the team backlog as part of Iteration Planning, including coordinating dependencies with other Product Owners. Responsible for accepting the final Iteration Plan • Continuously improve the backlog with the team, ensure all items are clearly described, estimated, and prioritised • Ensure the scrum team understands the required features and functionality to be delivered in each iteration • Responsible for detailing features and user stories with acceptance criteria and acceptance tests • Responsible for the acceptance of features and user stories, this includes validating that the stories meet the acceptance criteria, persistent acceptance tests, and that they comply with the Definition of Done (DoD) • Work with the Product Manager to facilitate regular demos with the team ensuring the most critical aspects are shown to the stakeholders • Facilitate the iteration retrospectives and drive discussions on what can be improved to increase the velocity and quality Qualifications Education & Experience • 5+ years’ experience working in product development or as a Product Owner • Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent is mandatory • Certification in Scrum Product Owner (CSPO), SAFe Product Owner or equivalent is desirable • Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management • Demonstrated success in defining, delivering and launching products • Technical and business operations knowledge with proven ability to drive solutions • Experience defining vision and strategy for a technical product • Recognised as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organisation Additional Information Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job description Shape the future of customer experience through data, AI, and innovation. Etihad is seeking a manager, data science & customer value optimization to lead advanced analytics, AI, and decision science initiatives across customer care, guest relations, contact centre, digital, and customer experience functions. In this strategic role, you will transform customer and operational data into actionable insights that enhance customer satisfaction, improve efficiency, optimize resources, and drive measurable business value. You will leverage predictive analytics, machine learning, NLP, and generative AI to influence decision-making, improve customer journeys, and connect experience improvements to outcomes such as loyalty, retention, revenue growth, and customer lifetime value. Key responsibilities • Lead advanced analytics and predictive modelling to uncover business opportunities and customer insights. • Drive AI, machine learning, NLP, and generative AI adoption to enhance customer and operational performance. • Link NPS, CSAT, sentiment, loyalty, and retention metrics to commercial and financial outcomes. • Design and execute experimentation frameworks, including A/B testing, to optimize customer journeys. • Partner with operational teams to improve forecasting, workforce planning, productivity, and resource utilization. • Develop executive dashboards and value frameworks that measure revenue impact, cost savings, and business performance. • Act as a trusted advisor to senior leadership, translating data into strategic recommendations and business action. This is an opportunity to lead transformative, AI-powered initiatives that elevate customer experience while delivering measurable value for one of the world's leading airlines. Qualifications • Bachelor’s or master’s degree in business analytics, statistics, data science, applied mathematics, or engineering. • 7–10 years of experience in statistics, data science, advanced analytics, decision science, or customer analytics, with 1–3 years in the airline, travel, or transportation sector preferred. • Proven experience delivering measurable business outcomes through advanced analytics and data science. • Experience working with large-scale customer and operational datasets. • Demonstrated experience supporting senior stakeholders and translating complex insights into clear business recommendations. • Strong understanding of airline business drivers is an advantage. • Excellent communication and presentation skills. • Collaborative team player who thrives in a matrix, fast-paced environment. • Proactive, solution-oriented, and accountable for delivery. Technical skills • Strong analytical mindset with expertise in structured and unstructured data, regression analysis, supervised and unsupervised models, forecasting models, hypothesis testing, statistical modelling, experimental design, segmentation, and clustering. • Expertise in experimentation, testing, and optimization, including A/B testing, multivariate testing, design of experiments, and evidence-based decision making. • Strong foundation in data science and machine learning, including predictive analytics, classification and regression techniques, machine learning algorithms, NLP, text analytics, sentiment analytics, model validation, and performance monitoring. • Proficiency in data and visualization tools such as Python, R, SQL, Power BI, Tableau, Databricks, Azure Machine Learning, and advanced Excel. Additional information Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. Recruitment fraud alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Company Description Job Description Synopsis The Product Manager is responsible for managing the end-to-end product lifecycle for enterprise data management products, data platforms and data processing solutions, from defining desirable, feasible, viable and sustainable products to launching them and ensuring they continuously meet business, customer and operational needs. This role owns the strategy, vision and roadmap for products within the value stream, ensuring the product vision is aligned with and actively advances the enterprise data strategy, data governance priorities, platform scalability and data processing capabilities, and supports the Release Train Engineers in delivering value to customers. This role requires a customer-centric and data-driven mindset, acting as the internal representative of business users, data consumers, and platform stakeholders throughout the product lifecycle. The role leverages market, customer and internal data platform insights to continuously understand needs, shape the roadmap and improve adoption. The successful candidate is a proactive self-starter who builds strong relationships with senior stakeholders and thrives in a fast-paced environment where priorities shift, and requirements are not always fully defined. Accountabilities • Own the product vision and roadmap for enterprise data management, data platform and data processing products, ensuring alignment with the enterprise data strategy and translating strategic data objectives into a clear, deliverable product plan • Work with business, data, analytics and technology stakeholders to develop and communicate the strategy, vision and roadmap for products, ensuring the team understands how platform capabilities, data services and features will be developed over time • Work with Solution Architects, Data Architects, Data Engineers and Software Engineers to define and maintain Non-Functional Requirements, ensuring the product meets quality, scalability, security, governance and performance standards • Support the flow of work through the portfolio Kanban and into the product backlog • Work with the Product Owner to reprioritize the backlog based on business, customer, data platform and enterprise data management needs • Present the product vision during Program Increment (PI) Planning, including proposed features, data platform enhancements, processing capabilities and upcoming milestones • Participate in daily scrums, sprint planning meetings, sprint reviews and retrospectives • Work with Solution Architects and Data Architects to understand the scope of upcoming enabler work and sequence the architectural runway that enables new business functionality, data integration and scalable processing solutions • Facilitate regular system demos, ensuring the most critical product capabilities, platform enhancements and data processing outcomes are shown to stakeholders for review and approval • Support the measurement of product success, including adoption, customer insights, data quality, platform performance, processing efficiency and feedback, while continuously identifying future features and enhancements • Provide regular progress updates, manage dependencies, risks and issues, and escalate to the Senior Product Manager and Release Train Engineer where required Qualifications Education & Experience • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field • 5+ years' experience as a Technical Product Manager designing and launching high-quality technical products, preferably within enterprise data management, data platforms, data processing solutions or related software products. Airline or aviation industry experience is strongly preferred • Hands-on experience in data engineering, data architecture, enterprise data platforms or data processing solutions is strongly preferred, with the ability to engage credibly on data platform, integration, governance and technical design decisions and align the product roadmap with the enterprise data strategy • Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable • Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management is desirable Additional Information Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Company Description Job Description Synopsis The Product Manager is responsible for managing the end-to-end product lifecycle for enterprise data management products, data platforms and data processing solutions, from defining desirable, feasible, viable and sustainable products to launching them and ensuring they continuously meet business, customer and operational needs. This role owns the strategy, vision and roadmap for products within the value stream, ensuring the product vision is aligned with and actively advances the enterprise data strategy, data governance priorities, platform scalability and data processing capabilities, and supports the Release Train Engineers in delivering value to customers. This role requires a customer-centric and data-driven mindset, acting as the internal representative of business users, data consumers, and platform stakeholders throughout the product lifecycle. The role leverages market, customer and internal data platform insights to continuously understand needs, shape the roadmap and improve adoption. The successful candidate is a proactive self-starter who builds strong relationships with senior stakeholders and thrives in a fast-paced environment where priorities shift, and requirements are not always fully defined. Accountabilities • Own the product vision and roadmap for enterprise data management, data platform and data processing products, ensuring alignment with the enterprise data strategy and translating strategic data objectives into a clear, deliverable product plan • Work with business, data, analytics and technology stakeholders to develop and communicate the strategy, vision and roadmap for products, ensuring the team understands how platform capabilities, data services and features will be developed over time • Work with Solution Architects, Data Architects, Data Engineers and Software Engineers to define and maintain Non-Functional Requirements, ensuring the product meets quality, scalability, security, governance and performance standards • Support the flow of work through the portfolio Kanban and into the product backlog • Work with the Product Owner to reprioritize the backlog based on business, customer, data platform and enterprise data management needs • Present the product vision during Program Increment (PI) Planning, including proposed features, data platform enhancements, processing capabilities and upcoming milestones • Participate in daily scrums, sprint planning meetings, sprint reviews and retrospectives • Work with Solution Architects and Data Architects to understand the scope of upcoming enabler work and sequence the architectural runway that enables new business functionality, data integration and scalable processing solutions • Facilitate regular system demos, ensuring the most critical product capabilities, platform enhancements and data processing outcomes are shown to stakeholders for review and approval • Support the measurement of product success, including adoption, customer insights, data quality, platform performance, processing efficiency and feedback, while continuously identifying future features and enhancements • Provide regular progress updates, manage dependencies, risks and issues, and escalate to the Senior Product Manager and Release Train Engineer where required Qualifications Education & Experience • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field • 5+ years' experience as a Technical Product Manager designing and launching high-quality technical products, preferably within enterprise data management, data platforms, data processing solutions or related software products. Airline or aviation industry experience is strongly preferred • Hands-on experience in data engineering, data architecture, enterprise data platforms or data processing solutions is strongly preferred, with the ability to engage credibly on data platform, integration, governance and technical design decisions and align the product roadmap with the enterprise data strategy • Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable • Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management is desirable Additional Information Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Company Description Job Description Synopsis The Product Manager is responsible for managing the end-to-end product lifecycle for enterprise data management products, data platforms and data processing solutions, from defining desirable, feasible, viable and sustainable products to launching them and ensuring they continuously meet business, customer and operational needs. This role owns the strategy, vision and roadmap for products within the value stream, ensuring the product vision is aligned with and actively advances the enterprise data strategy, data governance priorities, platform scalability and data processing capabilities, and supports the Release Train Engineers in delivering value to customers. This role requires a customer-centric and data-driven mindset, acting as the internal representative of business users, data consumers, and platform stakeholders throughout the product lifecycle. The role leverages market, customer and internal data platform insights to continuously understand needs, shape the roadmap and improve adoption. The successful candidate is a proactive self-starter who builds strong relationships with senior stakeholders and thrives in a fast-paced environment where priorities shift, and requirements are not always fully defined. Accountabilities • Own the product vision and roadmap for enterprise data management, data platform and data processing products, ensuring alignment with the enterprise data strategy and translating strategic data objectives into a clear, deliverable product plan • Work with business, data, analytics and technology stakeholders to develop and communicate the strategy, vision and roadmap for products, ensuring the team understands how platform capabilities, data services and features will be developed over time • Work with Solution Architects, Data Architects, Data Engineers and Software Engineers to define and maintain Non-Functional Requirements, ensuring the product meets quality, scalability, security, governance and performance standards • Support the flow of work through the portfolio Kanban and into the product backlog • Work with the Product Owner to reprioritize the backlog based on business, customer, data platform and enterprise data management needs • Present the product vision during Program Increment (PI) Planning, including proposed features, data platform enhancements, processing capabilities and upcoming milestones • Participate in daily scrums, sprint planning meetings, sprint reviews and retrospectives • Work with Solution Architects and Data Architects to understand the scope of upcoming enabler work and sequence the architectural runway that enables new business functionality, data integration and scalable processing solutions • Facilitate regular system demos, ensuring the most critical product capabilities, platform enhancements and data processing outcomes are shown to stakeholders for review and approval • Support the measurement of product success, including adoption, customer insights, data quality, platform performance, processing efficiency and feedback, while continuously identifying future features and enhancements • Provide regular progress updates, manage dependencies, risks and issues, and escalate to the Senior Product Manager and Release Train Engineer where required Qualifications Education & Experience • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field • 5+ years' experience as a Technical Product Manager designing and launching high-quality technical products, preferably within enterprise data management, data platforms, data processing solutions or related software products. Airline or aviation industry experience is strongly preferred • Hands-on experience in data engineering, data architecture, enterprise data platforms or data processing solutions is strongly preferred, with the ability to engage credibly on data platform, integration, governance and technical design decisions and align the product roadmap with the enterprise data strategy • Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable • Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management is desirable Additional Information Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Company Description Job Description Synopsis The Product Manager is responsible for managing the end-to-end product lifecycle for enterprise data management products, data platforms and data processing solutions, from defining desirable, feasible, viable and sustainable products to launching them and ensuring they continuously meet business, customer and operational needs. This role owns the strategy, vision and roadmap for products within the value stream, ensuring the product vision is aligned with and actively advances the enterprise data strategy, data governance priorities, platform scalability and data processing capabilities, and supports the Release Train Engineers in delivering value to customers. This role requires a customer-centric and data-driven mindset, acting as the internal representative of business users, data consumers, and platform stakeholders throughout the product lifecycle. The role leverages market, customer and internal data platform insights to continuously understand needs, shape the roadmap and improve adoption. The successful candidate is a proactive self-starter who builds strong relationships with senior stakeholders and thrives in a fast-paced environment where priorities shift, and requirements are not always fully defined. Accountabilities • Own the product vision and roadmap for enterprise data management, data platform and data processing products, ensuring alignment with the enterprise data strategy and translating strategic data objectives into a clear, deliverable product plan • Work with business, data, analytics and technology stakeholders to develop and communicate the strategy, vision and roadmap for products, ensuring the team understands how platform capabilities, data services and features will be developed over time • Work with Solution Architects, Data Architects, Data Engineers and Software Engineers to define and maintain Non-Functional Requirements, ensuring the product meets quality, scalability, security, governance and performance standards • Support the flow of work through the portfolio Kanban and into the product backlog • Work with the Product Owner to reprioritize the backlog based on business, customer, data platform and enterprise data management needs • Present the product vision during Program Increment (PI) Planning, including proposed features, data platform enhancements, processing capabilities and upcoming milestones • Participate in daily scrums, sprint planning meetings, sprint reviews and retrospectives • Work with Solution Architects and Data Architects to understand the scope of upcoming enabler work and sequence the architectural runway that enables new business functionality, data integration and scalable processing solutions • Facilitate regular system demos, ensuring the most critical product capabilities, platform enhancements and data processing outcomes are shown to stakeholders for review and approval • Support the measurement of product success, including adoption, customer insights, data quality, platform performance, processing efficiency and feedback, while continuously identifying future features and enhancements • Provide regular progress updates, manage dependencies, risks and issues, and escalate to the Senior Product Manager and Release Train Engineer where required Qualifications Education & Experience • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field • 5+ years' experience as a Technical Product Manager designing and launching high-quality technical products, preferably within enterprise data management, data platforms, data processing solutions or related software products. Airline or aviation industry experience is strongly preferred • Hands-on experience in data engineering, data architecture, enterprise data platforms or data processing solutions is strongly preferred, with the ability to engage credibly on data platform, integration, governance and technical design decisions and align the product roadmap with the enterprise data strategy • Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable • Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management is desirable Additional Information Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Company Description Job Description Synopsis The Product Manager is responsible for managing the end-to-end product lifecycle for enterprise data management products, data platforms and data processing solutions, from defining desirable, feasible, viable and sustainable products to launching them and ensuring they continuously meet business, customer and operational needs. This role owns the strategy, vision and roadmap for products within the value stream, ensuring the product vision is aligned with and actively advances the enterprise data strategy, data governance priorities, platform scalability and data processing capabilities, and supports the Release Train Engineers in delivering value to customers. This role requires a customer-centric and data-driven mindset, acting as the internal representative of business users, data consumers, and platform stakeholders throughout the product lifecycle. The role leverages market, customer and internal data platform insights to continuously understand needs, shape the roadmap and improve adoption. The successful candidate is a proactive self-starter who builds strong relationships with senior stakeholders and thrives in a fast-paced environment where priorities shift, and requirements are not always fully defined. Accountabilities • Own the product vision and roadmap for enterprise data management, data platform and data processing products, ensuring alignment with the enterprise data strategy and translating strategic data objectives into a clear, deliverable product plan • Work with business, data, analytics and technology stakeholders to develop and communicate the strategy, vision and roadmap for products, ensuring the team understands how platform capabilities, data services and features will be developed over time • Work with Solution Architects, Data Architects, Data Engineers and Software Engineers to define and maintain Non-Functional Requirements, ensuring the product meets quality, scalability, security, governance and performance standards • Support the flow of work through the portfolio Kanban and into the product backlog • Work with the Product Owner to reprioritize the backlog based on business, customer, data platform and enterprise data management needs • Present the product vision during Program Increment (PI) Planning, including proposed features, data platform enhancements, processing capabilities and upcoming milestones • Participate in daily scrums, sprint planning meetings, sprint reviews and retrospectives • Work with Solution Architects and Data Architects to understand the scope of upcoming enabler work and sequence the architectural runway that enables new business functionality, data integration and scalable processing solutions • Facilitate regular system demos, ensuring the most critical product capabilities, platform enhancements and data processing outcomes are shown to stakeholders for review and approval • Support the measurement of product success, including adoption, customer insights, data quality, platform performance, processing efficiency and feedback, while continuously identifying future features and enhancements • Provide regular progress updates, manage dependencies, risks and issues, and escalate to the Senior Product Manager and Release Train Engineer where required Qualifications Education & Experience • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field • 5+ years' experience as a Technical Product Manager designing and launching high-quality technical products, preferably within enterprise data management, data platforms, data processing solutions or related software products. Airline or aviation industry experience is strongly preferred • Hands-on experience in data engineering, data architecture, enterprise data platforms or data processing solutions is strongly preferred, with the ability to engage credibly on data platform, integration, governance and technical design decisions and align the product roadmap with the enterprise data strategy • Certified Product Manager (CPM), Agile Certified Product Manager (ACPM) or equivalent is desirable • Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management is desirable Additional Information Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.