Jobs at Live Connections

About the Company Live Connections is looking for enthusiastic and motivated freshers from the 2021–2026 graduating batches to join our team as Entry-Level Executives. We offer a supportive and professional work environment with opportunities for on-the-job training, learning, career growth, and development. Responsibilities • Communicate effectively with customers, clients, and internal teams. • Understand requirements and provide appropriate information/support. • Maintain professional communication through calls, emails, and messages. • Coordinate with different teams to complete assigned tasks. • Maintain basic reports, records, and documentation. • Achieve assigned targets/KPIs and meet timelines. • Demonstrate a strong willingness to learn and grow within the organization. Requirements • Graduates from 2021, 2022, 2023, 2024, 2025, or 2026 batches. • Any graduate degree can be considered. • Freshers are welcome to apply (0 to 1 year of experience). • Candidates with excellent verbal and written communication skills are preferred. • Basic computer knowledge and MS Office skills. • Positive attitude, confidence, and willingness to learn. • Good interpersonal and problem-solving skills. • Customer interaction skills. • Teamwork and coordination. • Quick learner with a proactive attitude.

Role: Customer Support Executive / Sr. Executive Experience: 23 Years | CTC: 3.54.2 LPA /Location: ChennaiShift: Night Shift 7:00 PM to 4:00 AM | Working Days: MondayFriday Key Responsibilities: Handle customer queries via email, chat, and phone related to orders, shipments, returns, refunds, and payments. Manage and track customer orders, coordinating with warehouse, logistics, and operations teams for timely delivery. Resolve issues related to damaged/lost shipments, delivery delays, returns, refunds, exchanges, and payment concerns with minimal escalation. Ensure customer queries are resolved within defined SLA/TAT while maintaining accuracy and professionalism. Maintain accurate CRM records, support tickets, customer interactions, and order/shipment updates Follow up on pending cases and ensure timely closure to maintain high customer satisfaction. Collaborate with internal teams to improve order fulfillment, customer service processes, and overall customer experience. Required Skills: Excellent verbal and written communication Solid email handling and customer service skills Positive knowledge of MS Excel Customer complaint handling & issue resolution CRM / ticketing system knowledge Robust follow-up, coordination, and problem-solving skills .

Role: Customer Support Executive / Sr. Executive Experience: 23 Years | CTC: 3.54.2 LPA /Location: ChennaiShift: Night Shift 7:00 PM to 4:00 AM | Working Days: MondayFriday Key Responsibilities: Handle customer queries via email, chat, and phone related to orders, shipments, returns, refunds, and payments. Manage and track customer orders, coordinating with warehouse, logistics, and operations teams for timely delivery. Resolve issues related to damaged/lost shipments, delivery delays, returns, refunds, exchanges, and payment concerns with minimal escalation. Ensure customer queries are resolved within defined SLA/TAT while maintaining accuracy and professionalism. Maintain accurate CRM records, support tickets, customer interactions, and order/shipment updates Follow up on pending cases and ensure timely closure to maintain high customer satisfaction. Collaborate with internal teams to improve order fulfillment, customer service processes, and overall customer experience. Required Skills: Excellent verbal and written communication Solid email handling and customer service skills Positive knowledge of MS Excel Customer complaint handling & issue resolution CRM / ticketing system knowledge Robust follow-up, coordination, and problem-solving skills .