Jobs at Southwest Airlines

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Lead and motivate a Team of developers in the planning, delivery, and operation of highly reliable software. Accountable for the technical quality of the software that the Development Team produces and closely collaborates with the Business and other Stakeholders to ensure software meets functional and non-functional expectations. Act as an interface between the Development Team and Leadership, ensuring capacity and skillsets are aligned to meet ongoing delivery expectations. Time is allocated across Project Leadership, Technical Leadership/Mentoring, and Software Development/System Engineering. • As a Tech Lead Software Engineer – MarTech / Content Supply Chain, you will provide hands-on technical leadership for the CMS, Adobe, cloud, integration, and DevOps capabilities that support Southwest’s enterprise Content Supply Chain. You will help design scalable platforms and reusable engineering patterns across CMS/DAM, Adobe AEM, Workfront, Workfront Fusion, AWS, APIs, middleware, and enterprise integrations. This role combines strong engineering depth with technical leadership. You will remain close to architecture and implementation decisions while raising the bar for code quality, automation, platform reliability, and engineering productivity across distributed US and India teams. Responsibilities • Provide accurate development estimates in support of feasibility assessments and planned development activities • Create, maintain, review and approve application designs in collaboration with Solution Architects and shared services Teams, ensuring alignment to the appropriate solution architectures and taking tradeoffs into account • Develop, maintain, and review software with a focus on quality and maintainability • Develop, maintain, review, and execute unit, functional, and integration tests with a focus on automation and test-driven development • Provide technical oversight for performance testing, ensuring plan and outcomes align to expected non-functional requirements • Plan and oversee application deployment activities and sequencing in non-production and production environments • Investigate new technologies that could improve the applications and development activities • Identify and resolve technical debt as appropriate, weighing the development effort against the value returned • Mentor and coach Development Team on relevant architecture, design, development, and operations topics • Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems • May perform other job duties as directed by Employee's Leaders • Lead the technical design and delivery of scalable CMS, cloud, integration, and DevOps capabilities supporting the enterprise Content Supply Chain. • Provide hands-on technical direction across Adobe AEM, Adobe Workfront, Workfront Fusion, CMS/DAM platforms, AWS services, and connected enterprise applications.· • Design and evolve API-first and event-driven solutions using REST/GraphQL APIs, microservices, webhooks, messaging, middleware, and MuleSoft integrations.· • Drive full-stack CMS and content engineering solutions across headful and headless experiences, with strong focus on Adobe platform capabilities.· • Build and maintain production-grade Python services, automation scripts, integration components, and supporting tooling where appropriate.· • Establish and improve CI/CD, infrastructure-as-code, observability, security, performance, resiliency, and operational standards for cloud and content platforms.· • Lead design reviews, code-quality practices, engineering standards, reusable architecture patterns, and technical decision-making across delivery teams.· • Partner with Product, Architecture, Security, QA, Adobe platform teams, and other stakeholders to translate business requirements into scalable technical solutions.· • Mentor engineers, provide technical guidance, and raise engineering maturity through design reviews, code reviews, troubleshooting, and knowledge sharing.· • Support distributed US and India engineering teams and coordinate technical dependencies across product, platform, and delivery pods.· • Evaluate emerging technologies and AI-assisted engineering practices that can improve developer productivity, automation, scalability, reliability, and customer value.· • Drive production reliability through actionable monitoring, logging, tracing, alerting, incident response, and continuous improvement. Knowledge, Skills and Abilities • Advanced knowledge of software development methodologies, practices, concepts, and technologies • Advanced knowledge of at least one programming language and at least general knowledge of one or more additional programming languages • Knowledge of project management methodology and principles • Ability to demonstrate strong analytical and problem-solving abilities with a proactive mindset to get ahead of issues • Skilled in communication with ability to articulate a clear direction and priorities on ideas, approaches, concepts, options, risks, impacts, and recommendations to technical, non-technical, and Leadership audiences with ability to adapt the message accordingly • Ability to articulate the technical implementation and how it provides business value • Ability to lead ideation, presentation, and group-thinking sessions • Ability to influence effectively without authority up through Senior Leadership levels to achieve desired business outcomes • Ability to lead multiple efforts concurrently, whether administrative or project related, while maintaining a successful level of completion in their own work • Ability to work in a fast-paced, Team-based, Customer service-oriented environment. • Enterprise software technical leadership across scalable applications, CMS, cloud, digital, or platform environments.· • Strong hands-on CMS and Adobe ecosystem knowledge, particularly Adobe AEM, Adobe Workfront, and Workfront Fusion.· • Strong AWS cloud engineering knowledge across secure, scalable, resilient, and observable cloud-native services.· • Strong integration expertise across REST/GraphQL APIs, microservices, event-driven architecture, webhooks, middleware, and MuleSoft.· • Strong Python development and automation capability, including scripting, integration utilities, or production services.· • Strong DevOps knowledge across Git, CI/CD, Infrastructure as Code, deployment automation, observability, and production support.· • Strong understanding of API-first architecture, distributed systems, messaging, asynchronous workflows, and enterprise integrations.· • Ability to work across headful/headless CMS, DAM, content workflows, and downstream digital experience platforms.· • Strong problem-solving, systems-thinking, communication, stakeholder management, and technical decision-making skills.· • Ability to influence technical direction, mentor engineers, communicate architecture decisions, and collaborate across geographically distributed teams. Education • Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Expert level experience, expansive and far reaching knowledge in software engineering • 8-10+ years of relevant work-related experience • 3+ years of experience providing technical leadership through architecture/design decisions, engineering standards, code quality, mentoring, or delivery leadership. • Hands-on experience with AWS and cloud-native application engineering in production environments.· • Demonstrated experience working with CMS/DAM platforms, with Adobe AEM and/or comparable enterprise CMS experience strongly preferred.· • Demonstrated experience with Adobe Workfront and/or Workfront Fusion, or comparable workflow/integration platforms.· • Experience designing REST/GraphQL APIs, microservices, event-driven integrations, messaging, middleware, or MuleSoft-based enterprise integrations.· • Experience using Python for automation, services, integration logic, or engineering productivity.· • Experience establishing CI/CD, Infrastructure as Code, observability, production reliability, and secure DevOps practices.· • Demonstrated experience working with distributed US/India or onshore/offshore engineering teams. Preferred Experience • AWS Solutions Architect or AWS Developer certification.· • Adobe Experience Manager certification or deep hands-on Adobe platform experience.· • Deep exposure to AEM Sites/Assets, Workfront, Workfront Fusion, CMS/DAM, or high-volume digital content delivery.· • Hands-on MuleSoft integration experience and familiarity with enterprise integration patterns.· • Experience with Grafana, Kibana, or comparable observability platforms, including dashboards, logging, tracing, and actionable alerting.· • Experience applying AI-assisted development, automation, reusable platform engineering, or developer-productivity practices.· • Experience supporting architecture and technical delivery across multiple product/platform pods and distributed teams. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed • Ability to work onsite approximately 3 days per week and as required by the business. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 10/05/2026

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travellers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. • As a Software Engineer - API / MarTech, you’ll build production-grade cloud applications and integrations at the heart of the enterprise Content Supply Chain, connecting AWS, Adobe, CMS, and enterprise platforms. • You’ll develop APIs, event-driven integrations, microservices, and automated delivery pipelines that support content authoring, asset management, workflow orchestration, campaign execution, and customer experiences. You’ll work with senior engineers and architects while growing hands-on depth across Adobe, AWS, CMS, CI/CD, observability, and DevOps. Responsibilities • Apply knowledge and skills of software development and testing effectively to solve a range of problems • Work alongside other engineers on the team to elevate technology and consistently apply best practices • Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals • Document each aspect of a system or application as a reference for future upgrades and maintenance • Determine and assess the needs of the user and then create software to meet the requirements • Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills • Work in an agile environment to deliver high-quality software • Prepare and install solutions by determining and designing system specifications, standards, and programming • Mentor junior members on the team • Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice • May perform other job duties as directed by Employee's Leaders • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • Implement REST and GraphQL APIs, event-driven integrations, and microservices connecting AEM, Workfront, Fusion, DAM, campaign platforms, ecommerce, and enterprise systems. Knowledge, Skills and Abilities • Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience • Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems • Intermediate knowledge of at least one required programming language • Ability to partner, communicate, and negotiate with various Technology or partner Teams • Ability to analyse and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work • Ability to mentor others to do the same • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • AWS application development - 3–5+ years building, testing, and supporting cloud-native APIs and services. • API and integration development - 3–5+ years implementing REST/GraphQL APIs, event-driven integrations, and microservices across enterprise platforms. • Automated delivery and DevOps - 3–5+ years using Git, CI/CD, infrastructure as code, testing, and observability to release APIs and integrations. • Production support and troubleshooting - 3–5+ years diagnosing failures across APIs, event flows, CMS publishing, DAM assets, workflow platforms, and AWS services. Education • Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in software engineering • 2-5 years of relevant work-related experience • Required: 3-5+ of progressive professional experience aligned to the role, with relevant experience in enterprise MarTech, cloud, CMS, API, or digital-platform engineering. • 3–5+ years of software engineering experience building APIs, cloud services, integrations, and production applications. • Experience working with AWS services and enterprise application integrations. • Experience with REST/GraphQL, microservices, event-driven integrations, CI/CD, automated testing, and observability. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travellers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. • As a Software Engineer - API / MarTech, you’ll build production-grade cloud applications and integrations at the heart of the enterprise Content Supply Chain, connecting AWS, Adobe, CMS, and enterprise platforms. • You’ll develop APIs, event-driven integrations, microservices, and automated delivery pipelines that support content authoring, asset management, workflow orchestration, campaign execution, and customer experiences. You’ll work with senior engineers and architects while growing hands-on depth across Adobe, AWS, CMS, CI/CD, observability, and DevOps. Responsibilities • Apply knowledge and skills of software development and testing effectively to solve a range of problems • Work alongside other engineers on the team to elevate technology and consistently apply best practices • Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals • Document each aspect of a system or application as a reference for future upgrades and maintenance • Determine and assess the needs of the user and then create software to meet the requirements • Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills • Work in an agile environment to deliver high-quality software • Prepare and install solutions by determining and designing system specifications, standards, and programming • Mentor junior members on the team • Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice • May perform other job duties as directed by Employee's Leaders • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • Implement REST and GraphQL APIs, event-driven integrations, and microservices connecting AEM, Workfront, Fusion, DAM, campaign platforms, ecommerce, and enterprise systems. Knowledge, Skills and Abilities • Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience • Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems • Intermediate knowledge of at least one required programming language • Ability to partner, communicate, and negotiate with various Technology or partner Teams • Ability to analyse and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work • Ability to mentor others to do the same • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • AWS application development - 3–5+ years building, testing, and supporting cloud-native APIs and services. • API and integration development - 3–5+ years implementing REST/GraphQL APIs, event-driven integrations, and microservices across enterprise platforms. • Automated delivery and DevOps - 3–5+ years using Git, CI/CD, infrastructure as code, testing, and observability to release APIs and integrations. • Production support and troubleshooting - 3–5+ years diagnosing failures across APIs, event flows, CMS publishing, DAM assets, workflow platforms, and AWS services. Education • Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in software engineering • 2-5 years of relevant work-related experience • Required: 3-5+ of progressive professional experience aligned to the role, with relevant experience in enterprise MarTech, cloud, CMS, API, or digital-platform engineering. • 3–5+ years of software engineering experience building APIs, cloud services, integrations, and production applications. • Experience working with AWS services and enterprise application integrations. • Experience with REST/GraphQL, microservices, event-driven integrations, CI/CD, automated testing, and observability. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travellers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. • As a Software Engineer - API / MarTech, you’ll build production-grade cloud applications and integrations at the heart of the enterprise Content Supply Chain, connecting AWS, Adobe, CMS, and enterprise platforms. • You’ll develop APIs, event-driven integrations, microservices, and automated delivery pipelines that support content authoring, asset management, workflow orchestration, campaign execution, and customer experiences. You’ll work with senior engineers and architects while growing hands-on depth across Adobe, AWS, CMS, CI/CD, observability, and DevOps. Responsibilities • Apply knowledge and skills of software development and testing effectively to solve a range of problems • Work alongside other engineers on the team to elevate technology and consistently apply best practices • Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals • Document each aspect of a system or application as a reference for future upgrades and maintenance • Determine and assess the needs of the user and then create software to meet the requirements • Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills • Work in an agile environment to deliver high-quality software • Prepare and install solutions by determining and designing system specifications, standards, and programming • Mentor junior members on the team • Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice • May perform other job duties as directed by Employee's Leaders • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • Implement REST and GraphQL APIs, event-driven integrations, and microservices connecting AEM, Workfront, Fusion, DAM, campaign platforms, ecommerce, and enterprise systems. Knowledge, Skills and Abilities • Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience • Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems • Intermediate knowledge of at least one required programming language • Ability to partner, communicate, and negotiate with various Technology or partner Teams • Ability to analyse and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work • Ability to mentor others to do the same • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • AWS application development - 3–5+ years building, testing, and supporting cloud-native APIs and services. • API and integration development - 3–5+ years implementing REST/GraphQL APIs, event-driven integrations, and microservices across enterprise platforms. • Automated delivery and DevOps - 3–5+ years using Git, CI/CD, infrastructure as code, testing, and observability to release APIs and integrations. • Production support and troubleshooting - 3–5+ years diagnosing failures across APIs, event flows, CMS publishing, DAM assets, workflow platforms, and AWS services. Education • Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in software engineering • 2-5 years of relevant work-related experience • Required: 3-5+ of progressive professional experience aligned to the role, with relevant experience in enterprise MarTech, cloud, CMS, API, or digital-platform engineering. • 3–5+ years of software engineering experience building APIs, cloud services, integrations, and production applications. • Experience working with AWS services and enterprise application integrations. • Experience with REST/GraphQL, microservices, event-driven integrations, CI/CD, automated testing, and observability. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travellers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. • As a Software Engineer - API / MarTech, you’ll build production-grade cloud applications and integrations at the heart of the enterprise Content Supply Chain, connecting AWS, Adobe, CMS, and enterprise platforms. • You’ll develop APIs, event-driven integrations, microservices, and automated delivery pipelines that support content authoring, asset management, workflow orchestration, campaign execution, and customer experiences. You’ll work with senior engineers and architects while growing hands-on depth across Adobe, AWS, CMS, CI/CD, observability, and DevOps. Responsibilities • Apply knowledge and skills of software development and testing effectively to solve a range of problems • Work alongside other engineers on the team to elevate technology and consistently apply best practices • Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals • Document each aspect of a system or application as a reference for future upgrades and maintenance • Determine and assess the needs of the user and then create software to meet the requirements • Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills • Work in an agile environment to deliver high-quality software • Prepare and install solutions by determining and designing system specifications, standards, and programming • Mentor junior members on the team • Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice • May perform other job duties as directed by Employee's Leaders • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • Implement REST and GraphQL APIs, event-driven integrations, and microservices connecting AEM, Workfront, Fusion, DAM, campaign platforms, ecommerce, and enterprise systems. Knowledge, Skills and Abilities • Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience • Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems • Intermediate knowledge of at least one required programming language • Ability to partner, communicate, and negotiate with various Technology or partner Teams • Ability to analyse and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work • Ability to mentor others to do the same • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • AWS application development - 3–5+ years building, testing, and supporting cloud-native APIs and services. • API and integration development - 3–5+ years implementing REST/GraphQL APIs, event-driven integrations, and microservices across enterprise platforms. • Automated delivery and DevOps - 3–5+ years using Git, CI/CD, infrastructure as code, testing, and observability to release APIs and integrations. • Production support and troubleshooting - 3–5+ years diagnosing failures across APIs, event flows, CMS publishing, DAM assets, workflow platforms, and AWS services. Education • Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in software engineering • 2-5 years of relevant work-related experience • Required: 3-5+ of progressive professional experience aligned to the role, with relevant experience in enterprise MarTech, cloud, CMS, API, or digital-platform engineering. • 3–5+ years of software engineering experience building APIs, cloud services, integrations, and production applications. • Experience working with AWS services and enterprise application integrations. • Experience with REST/GraphQL, microservices, event-driven integrations, CI/CD, automated testing, and observability. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travellers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. • As a Software Engineer - API / MarTech, you’ll build production-grade cloud applications and integrations at the heart of the enterprise Content Supply Chain, connecting AWS, Adobe, CMS, and enterprise platforms. • You’ll develop APIs, event-driven integrations, microservices, and automated delivery pipelines that support content authoring, asset management, workflow orchestration, campaign execution, and customer experiences. You’ll work with senior engineers and architects while growing hands-on depth across Adobe, AWS, CMS, CI/CD, observability, and DevOps. Responsibilities • Apply knowledge and skills of software development and testing effectively to solve a range of problems • Work alongside other engineers on the team to elevate technology and consistently apply best practices • Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals • Document each aspect of a system or application as a reference for future upgrades and maintenance • Determine and assess the needs of the user and then create software to meet the requirements • Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills • Work in an agile environment to deliver high-quality software • Prepare and install solutions by determining and designing system specifications, standards, and programming • Mentor junior members on the team • Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice • May perform other job duties as directed by Employee's Leaders • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • Implement REST and GraphQL APIs, event-driven integrations, and microservices connecting AEM, Workfront, Fusion, DAM, campaign platforms, ecommerce, and enterprise systems. Knowledge, Skills and Abilities • Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience • Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems • Intermediate knowledge of at least one required programming language • Ability to partner, communicate, and negotiate with various Technology or partner Teams • Ability to analyse and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work • Ability to mentor others to do the same • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • AWS application development - 3–5+ years building, testing, and supporting cloud-native APIs and services. • API and integration development - 3–5+ years implementing REST/GraphQL APIs, event-driven integrations, and microservices across enterprise platforms. • Automated delivery and DevOps - 3–5+ years using Git, CI/CD, infrastructure as code, testing, and observability to release APIs and integrations. • Production support and troubleshooting - 3–5+ years diagnosing failures across APIs, event flows, CMS publishing, DAM assets, workflow platforms, and AWS services. Education • Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in software engineering • 2-5 years of relevant work-related experience • Required: 3-5+ of progressive professional experience aligned to the role, with relevant experience in enterprise MarTech, cloud, CMS, API, or digital-platform engineering. • 3–5+ years of software engineering experience building APIs, cloud services, integrations, and production applications. • Experience working with AWS services and enterprise application integrations. • Experience with REST/GraphQL, microservices, event-driven integrations, CI/CD, automated testing, and observability. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travellers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. • As a Software Engineer - API / MarTech, you’ll build production-grade cloud applications and integrations at the heart of the enterprise Content Supply Chain, connecting AWS, Adobe, CMS, and enterprise platforms. • You’ll develop APIs, event-driven integrations, microservices, and automated delivery pipelines that support content authoring, asset management, workflow orchestration, campaign execution, and customer experiences. You’ll work with senior engineers and architects while growing hands-on depth across Adobe, AWS, CMS, CI/CD, observability, and DevOps. Responsibilities • Apply knowledge and skills of software development and testing effectively to solve a range of problems • Work alongside other engineers on the team to elevate technology and consistently apply best practices • Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals • Document each aspect of a system or application as a reference for future upgrades and maintenance • Determine and assess the needs of the user and then create software to meet the requirements • Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills • Work in an agile environment to deliver high-quality software • Prepare and install solutions by determining and designing system specifications, standards, and programming • Mentor junior members on the team • Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice • May perform other job duties as directed by Employee's Leaders • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • Implement REST and GraphQL APIs, event-driven integrations, and microservices connecting AEM, Workfront, Fusion, DAM, campaign platforms, ecommerce, and enterprise systems. Knowledge, Skills and Abilities • Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience • Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems • Intermediate knowledge of at least one required programming language • Ability to partner, communicate, and negotiate with various Technology or partner Teams • Ability to analyse and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work • Ability to mentor others to do the same • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences • Build, test, and support cloud-native APIs and services connecting content authoring, asset management, workflow orchestration, campaign, and customer-experience applications. • AWS application development - 3–5+ years building, testing, and supporting cloud-native APIs and services. • API and integration development - 3–5+ years implementing REST/GraphQL APIs, event-driven integrations, and microservices across enterprise platforms. • Automated delivery and DevOps - 3–5+ years using Git, CI/CD, infrastructure as code, testing, and observability to release APIs and integrations. • Production support and troubleshooting - 3–5+ years diagnosing failures across APIs, event flows, CMS publishing, DAM assets, workflow platforms, and AWS services. Education • Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in software engineering • 2-5 years of relevant work-related experience • Required: 3-5+ of progressive professional experience aligned to the role, with relevant experience in enterprise MarTech, cloud, CMS, API, or digital-platform engineering. • 3–5+ years of software engineering experience building APIs, cloud services, integrations, and production applications. • Experience working with AWS services and enterprise application integrations. • Experience with REST/GraphQL, microservices, event-driven integrations, CI/CD, automated testing, and observability. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we've been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you're passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • Design and build enterprise cloud infrastructure automation, pipeline automation and cloud capabilities used by the enterprise. Partner with application, security, and architecture teams to build re-usable and secure cloud infrastructure to be used by business applications. Knowledge of cloud computing industry trends and apply that knowledge to continually innovate and evolve the enterprise cloud platform. • As a Cloud DevOps Engineer - Data QA & Platform Testing, you’ll build and test the critical event-driven automation layer that connects creative intake with enterprise Digital Asset Management and publishing platforms. The role focuses on low-latency event-driven webhooks, API microservices, automated CI/CD testing, and observability rather than traditional server management or legacy infrastructure maintenance. You’ll serve as a technical authority for integration stability and reliability across creative platforms and cloud environments, helping ensure content renders and moves reliably across web and app experiences. Responsibilities • Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms • Implement automation tools and frameworks for automatic code deployment (CI/CD) • Lead the design, development, and evolution of cloud infrastructure • Establish and/or follow procedures and standards to ensure high quality and quantity of work • Establish or follow prioritization processes to drive work and has a sense of urgency about getting work completed • Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities • Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices • Maintain business continuity and disaster recovery processes • Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated • Test and implement system and enhancements using techniques that preserve system integrity • May perform other job duties as directed by Employee's Leaders • Build and validate event-driven automation connecting creative intake, Adobe platforms, and enterprise DAM workflows. • Design automated test suites for webhooks, event triggers, API connectors, and payload delivery across creative and publishing tools. • Build pipeline-testing scripts that run continuous-integration checks across sandbox, staging, and production content environments. • Manage serverless middleware supporting asset transformation and distribution services. • Establish CI/CD testing frameworks and observability standards across creative platforms and cloud environments. • Monitor platform health using asset-sync latency, API failure rates, webhook timeouts, logging, and IAM security controls. • Partner with downstream teams to validate rendering, performance, and latency across web and app experiences. • Support integration reliability and production readiness across Adobe Workfront, AEM, Adobe I/O, Fusion, and connected services. Knowledge, Skills and Abilities • Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation • Knowledge of AWS compute, data sources, security technologies • Knowledge of infrastructure-as-code (IAC) • Skilled in deployment strategies using Docker for containerization • Skilled in monitoring tools • Ability to mentor and guide team members' learning, including introducing new ideas and technologies • Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems • Strong cloud infrastructure and DevOps engineering knowledge with hands-on AWS experience. • Strong understanding of event-driven microservices, API connectors, webhooks, and automated CI/CD deployment pipelines. • Strong automated testing and pipeline validation capability across multitenant environments. • Advanced knowledge of serverless middleware, observability, monitoring, and logging. • Ability to troubleshoot performance, latency, integration failures, webhook timeouts, and IAM-related issues. • Strong scripting and technical problem-solving capability using Python and SQL. Education • Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in Cloud software or DevOps • 2-5 years of relevant work-related experience • 5+ years of cloud infrastructure and DevOps engineering experience, including hands-on AWS experience. • Experience validating event-driven microservices, API connectors, and automated CI/CD deployment pipelines across Adobe Workfront, AEM, Adobe I/O, and Fusion. • Experience designing automated test suites for webhooks, event triggers, and payload delivery. • Experience building automated pipeline-testing scripts across sandbox, staging, and production content environments. • Experience using monitoring and logging tools to assess platform health and event observability. Preferred Experience • Container orchestration experience. • AWS monitoring experience. • CI/CD security and compliance experience. • Python/SQL scripting experience. • Akamai experience. • Experience working closely with digital delivery teams to validate rendering, performance, and latency across web and app channels. Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed • Ability to work onsite approximately 3 days per week and as required by the business Why This Role • Build and test the event-driven automation layer connecting creative intake with enterprise DAM. • Improve integration stability, reliability, observability, performance, and latency across content workflows. • Help establish automated testing and cloud reliability practices across connected creative platforms. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 09/29/2026

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight. Job Summary • A technical lead for a team focused on designing and building enterprise cloud infrastructure automation, pipeline, CI/CD patterns and cloud capabilities for AWS. Focus on overall product implementation with responsibilities that include providing technical guidance for team members, ensuring cost-effectiveness, quality of solution, design, and implementation. • As a Tech Lead Software Engineer - MarTech / Content Supply Chain, you’ll provide hands-on technical leadership for the CMS, cloud, integration, and DevOps capabilities that power Southwest’s enterprise Content Supply Chain. You’ll help design scalable platforms and reusable engineering patterns across digital content, CMS, DAM, APIs, cloud services, and enterprise integrations. You’ll remain deeply engaged in architecture and engineering decisions while raising the bar for code quality, automation, platform reliability, and engineering productivity. You’ll work across US and India teams and partner with Product, Architecture, Security, QA, and platform stakeholders to turn MarTech strategy into secure, scalable, and operationally reliable technology. Responsibilities • Work with other leaders to shape, improve and evolve the cloud platform vision and strategy for the future of cloud infrastructure and help manage the adoption process • Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms • Evaluate cloud services and architecture to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems • Implement automation tools and frameworks for automatic code deployment (CI/CD) • Work with the development team to deploy and manage tools that support SDLC automation, configuration management, and release management • Create state-of-the-art technical architectures with automation to support complex delivery across a wide range of digital and enterprise applications • Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities • Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with internal teams to ensure design best practices • Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated • Lead, define and clearly communicate technical standards, governance, and compliance for cloud ecosystem • May perform other job duties as directed by Employee's Leaders • Lead the technical design and delivery of scalable CMS, cloud, integration, and DevOps capabilities supporting the enterprise Content Supply Chain. • Make architecture and technical design decisions across modern web applications, APIs, DAM platforms, content workflows, cloud services, and enterprise applications. • Design and evolve API-first and event-driven solutions using REST/GraphQL APIs, microservices, messaging, middleware, and related integration patterns. • Drive full-stack CMS and content engineering solutions across headful and headless content experiences, with Adobe AEM or comparable enterprise CMS platforms strongly preferred. • Establish and improve CI/CD, infrastructure-as-code, observability, security, performance, reliability, and operational standards for production CMS and cloud platforms. • Lead design reviews, code-quality practices, engineering standards, reusable architecture patterns, and technical decision-making across delivery teams. • Partner with Product, Architecture, Security, QA, and platform teams to translate business and product requirements into scalable technical solutions. • Mentor engineers and provide technical direction on architecture, implementation quality, troubleshooting, engineering practices, and delivery execution. • Support distributed US and India engineering teams and coordinate technical dependencies across product, platform, and delivery pods. • Evaluate emerging technologies and AI-assisted engineering practices that can improve developer productivity, automation, scalability, reliability, and customer value. • Drive production reliability through actionable monitoring, logging, tracing, alerting, and operational metrics for distributed MarTech platforms. • Contribute to modernization initiatives that improve platform scalability, engineering velocity, maintainability, and the reuse of common platform capabilities. Knowledge, Skills and Abilities • Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation • Knowledge of AWS compute, data sources, security technologies • Knowledge of infrastructure-as-code (IAC) • Skilled in deployment strategies using Docker for containerization • Knowledge of the monitoring and management of the build and deployment processes and infrastructure • Ability to analyze services to ensure security best practices are followed • Ability to mentor and guide team members' learning, including introducing new ideas and technologies • Skilled in evaluating, onboarding, and managing new technologies/services/features • Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems • Strong enterprise software technical leadership experience designing and delivering scalable applications across CMS, cloud, digital, or platform environments. • Deep hands-on engineering expertise across modern web applications, APIs, DAM platforms, content workflows, and enterprise content technologies. • Strong understanding of API-first and event-driven architecture, including REST/GraphQL APIs, microservices, messaging, middleware, and enterprise integrations. • Strong platform engineering and reliability expertise covering CI/CD, infrastructure as code, observability, security, performance, resiliency, and production operations. • Strong technical leadership and mentoring capability, including design reviews, code quality, reusable engineering standards, technical decision-making, and team guidance. • Ability to balance hands-on engineering depth with broader technical leadership and execution across distributed teams. • Strong problem-solving and systems-thinking skills across interconnected CMS, MarTech, cloud, and enterprise technology ecosystems. • Strong collaboration and stakeholder-management skills with the ability to influence Product, Architecture, Security, QA, and engineering partners. • Ability to translate complex technical and business requirements into scalable, maintainable, secure, and reliable solutions. • Ability to establish engineering standards that improve delivery quality, platform reliability, developer productivity, and operational performance. Education • Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Expert-level experience, expansive and far-reaching knowledge in Cloud software or DevOps • 8-10 years of relevant work-related experience • 3+ years of experience leading engineers, architecture decisions, code quality, and execution across CMS, cloud, digital, or platform environments. • 6–8+ years of experience across modern web applications, APIs, DAM platforms, and content workflows; Adobe AEM or a comparable enterprise CMS is strongly preferred. • 6–8+ years of experience designing REST/GraphQL APIs, microservices, messaging, and middleware integrations across CMS, DAM, Adobe, cloud, and enterprise applications. • 6–8+ years of experience establishing CI/CD, infrastructure as code, observability, security, performance, and operational standards for production CMS and cloud platforms. • Demonstrated experience leading design reviews, guiding engineers, establishing reusable engineering standards, and partnering with Product, Architecture, Security, QA, and distributed delivery teams. • Demonstrated ability to work across geographically distributed engineering teams and coordinate technical dependencies across multiple product and platform pods. • Preferred: • AWS Solutions Architect or AWS Developer certification. • Adobe Experience Manager certification. • Hands-on experience with Adobe AEM Sites/Assets, Workfront, Fusion, headless CMS, or high-volume digital content delivery. • Experience applying AI-assisted development, reusable platform engineering, developer portals, or engineering-productivity metrics. • Prior leadership of distributed US/India engineering teams or delivery across multiple product and platform pods. • Experience leading observability practices for distributed MarTech platforms using Grafana, Kibana, or comparable tools, including dashboards, logging, tracing, actionable alerts, and production reliability metrics. • Experience building and operating secure MCP servers and agentic integrations on AWS, including tool authentication, serverless or container deployment, observability, and production reliability. Other Qualifications • Must meet confidentiality expectations regarding confidential, proprietary and sensitive Company information. • Ability to work extended hours as needed. • Ability to work onsite approximately 3 days per week and as required by the business. Why This Role • Lead the engineering of next-generation MarTech and help shape the CMS, cloud, integration, and DevOps foundation behind the enterprise Content Supply Chain. • Raise the engineering bar across US and India teams through strong architecture, reusable standards, automation, code quality, and platform reliability. • Turn MarTech innovation into reusable technical advantage through scalable platform patterns and AI-enabled engineering that improve speed, reliability, and customer value. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 09/29/2026

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here,  your career can truly take flight. Job Summary • Southwest’s DevOps Tooling & Pipelines Pod builds and runs the platforms that help teams create, secure, store, and deploy software. Its enterprise services include Nexus Repository, SonarQube, Amazon ECR, CI/CD pipelines, cloud-native deployment platforms, and automation that accelerates delivery while strengthening software supply chain controls. • As Cloud DevOps Engineer, you’ll help build and support secure, reusable platform capabilities across Git-based or Jenkins pipelines, AWS, Docker, Kubernetes or ECS, and Infrastructure as Code. You’ll contribute to automated quality gates, vulnerability and secrets management, access controls, developer self-service, and reliable platform operations. Along the way, you’ll develop hands-on experience solving observability, performance, availability, and deployment challenges that directly affect engineering teams across Southwest. • Design and build enterprise cloud infrastructure automation, pipeline automation and cloud capabilities used by the enterprise. Partner with application, security, and architecture teams to build re-usable and secure cloud infrastructure to be used by business applications. Knowledge of cloud computing industry trends and apply that knowledge to continually innovate and evolve the enterprise cloud platform. Responsibilities • Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms • Implement automation tools and frameworks for automatic code deployment (CI/CD) • Lead the design, development, and evolution of cloud infrastructure • Establish and/or follow procedures and standards to ensure high quality and quantity of work • Establish or follow prioritization processes to drive work and has a sense of urgency about getting work completed • Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities • Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices • Maintain business continuity and disaster recovery processes • Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated • Test and implement system and enhancements using techniques that preserve system integrity • May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities • Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation • Knowledge of AWS compute, data sources, security technologies • Knowledge of infrastructure-as-code (IAC) • Skilled in deployment strategies using Docker for containerization • Skilled in monitoring tools • Ability to mentor and guide team members' learning, including introducing new ideas and technologies • Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems Education • Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in Cloud software or DevOps • 2-5 years of relevant work-related experience • Git-based CI/CD pipelines • AWS; SAST; DAST; • SCA vulnerability management; secrets management; RBAC; Docker; Kubernetes; EKS; ECS; Terraform; CloudFormation • Preferred: • SonarQube • Nexus Repository • JFrog Artifactory • Amazon ECR • SBOM • OSSM • Software supply chain security Other Qualifications • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information • Ability to work extended hours as needed Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.