Jobs at UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: • Play a key customer-facing role in Salesforce.com implementation and enhancement projects involving analysis, design, development, integration, testing, and deployment of Salesforce CRM solutions • Develop and customize Salesforce applications using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, SOQL, SOSL, Triggers, Flows, and Process Automation • Participate in customer discussions and requirement gathering sessions to understand business needs and translate them into scalable technical solutions and functional specifications • Design, build, and maintain Salesforce configurations including custom objects, validation rules, workflows, approval processes, reports, dashboards, profiles, permission sets, and page layouts • Develop integrations between Salesforce and external systems using REST/SOAP APIs, Platform Events, middleware tools, and third-party applications • Follow Agile and Waterfall methodologies for project execution and actively participate in sprint planning, daily stand-ups, retrospectives, and release activities • Prepare and maintain technical design documents, code documentation, deployment plans, and other project artifacts following Salesforce best practices and coding standards • Perform unit testing, integration testing, debugging, and code reviews to ensure high-quality and defect-free deliverables • Support deployment activities using Change Sets, DevOps tools, CI/CD pipelines, Git, ANT, or Salesforce DX • Analyze and resolve production issues, troubleshoot system defects, and provide timely fixes and enhancements • Collaborate closely with Business Analysts, QA teams, Architects, Administrators, and stakeholders to clarify requirements, discuss technical feasibility, and ensure successful delivery • Optimize Salesforce application performance, security, scalability, and maintainability by adhering to Salesforce governor limits and platform best practices • Work on various development areas including custom development, automation, integrations, Lightning development, data migration, and API implementations • Stay updated with new Salesforce releases, features, and emerging technologies to continuously improve application capabilities and development practices • Ensure compliance with organizational standards, security guidelines, and Salesforce governance policies throughout the development lifecycle • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: • Undergraduate degree or equivalent experience • 3+ years of experience in Software Development with 3+ years of relevant Salesforce development experience • Solid hands-on experience in Salesforce configuration and customization • Solid experience in Salesforce Lightning development including Aura Components and LWC framework • Experience in Salesforce declarative development tools such as Flows, Process Builder, Workflow Rules, Approval Processes, Validation Rules, and Reports & Dashboards • Experience in Salesforce integrations using REST and SOAP APIs, third-party integrations, and middleware tools • Experience in developing and consuming APIs, web services, and asynchronous processing • Experience in requirement elicitation, technical analysis, solution design, and effort estimation • Hands-on experience working on Salesforce Sales Cloud or Service Cloud applications and implementing business-specific customizations • Solid knowledge of Salesforce Sales Cloud, Service Cloud, and Experience/Community Cloud • Knowledge of Salesforce deployment and release management tools such as Change Sets, Salesforce DX, Git, CI/CD, or DevOps processes • Good understanding of Salesforce standard objects and hands-on experience in designing and developing custom objects, custom fields, relationships, and page layouts • Good understanding of Salesforce Security and Sharing Model including Profiles, Permission Sets, Roles, Sharing Rules, and Field Level Security • Solid understanding of Salesforce governor limits, platform best practices, and optimization techniques • Proficiency in Apex, Triggers, Visualforce, Lightning Components, and Lightning Web Components (LWC) • Proven solid analytical, troubleshooting, and problem-solving skills. • Proven good communication and stakeholder coordination skills with the ability to interact with business and technical teams. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: • Provide explanations and interpretations within area of expertise. Create and communicate recommendations on strategy and implementation of cloud-based applications based on research, knowledge, and personal experience • Design, create, and maintain highly-scalable, efficient, secure, and easily-maintainable microservices, performing all phases of the Software Development Life Cycle (SDLC) on Microsoft Azure • Establish, refine, and integrate CI/ CD, feature testing automation, and performance testing, as needed • Identify and resolve production and non-production application and/or infrastructure issues • Identify opportunities to fine-tune and optimize applications, public cloud infrastructure cost, best cloud practices, scalability, high availability, etc., and implement those opportunities • Uses corporation-approved AI tools, such as Microsoft Copilot Chat, to ideate, brainstorm, and troubleshoot technical issues. When appropriate, they develop automation scripts and software tools to enhance their workflow, leveraging GitHub • User Responsibilities: • Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: • Graduate or Post-Graduate degree in Computer Science or related field, with 4+ years of experience in leading .Net projects, and with 4+ years of experience in .Net Core, Angular, REST, Azure , SQL • Cloud Certification, preferably Azure • Experience developing REST based web services and OAuth flows • Knowledge of Copilot for code generation • Knowledgeable with principles and techniques to solve technical problems • Good understanding of Infrastructure as code • Proven ability to use corporation-approved AI tools, such as Microsoft Copilot Chat, to ideate, brainstorm, and troubleshoot technical issues. When appropriate, they develop automation scripts and software tools to enhance their workflow, leveraging GitHub • Demonstrated attitude and behaviors of teamwork to work closely with other functions to understand customer needs and to develop product roadmaps • Demonstrated ability to envision the overall solution for defined functional and non-functional requirements, and ability to define technologies, patterns and frameworks to materialize it • Demonstrated ability to understand the design and develop the framework of the system and be able to explain choices made. Ability to write and review design documents explaining overall architecture, framework, and high level design of the application • Demonstrated ability to create, understand and validate Design and estimated effort for given module/task, and be able to justify it • Demonstrated ability to define in-scope/out-of-scope, and ability to consider assumptions while creating effort estimates • Demonstrated ability to identify and integrate successfully with various technologies used by other applications in the environment. Requires ability to appreciate dependencies, differences, growth expectations, ease of accommodating changes, and other considerations in order to successfully integrate and maintain long-term smooth operations • Demonstrated ability to deliver professional-level technical work in support of the development of company products, tools, platforms and services, typically for an external customer or end user • Demonstrated ability to not only operate within (but also promote, support, and improve where possible) established methodologies, procedures, and guidelines • Ability to work in-office as needed to be compliant with in-person attendance requirements and to have solid relationships with direct reports and other coworkers At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: • Java, Python, Spring boot Microservices using Maven • UNIX and ETL process • Streaming technologies: Apache Kafka, KSQL • UI technologies like React, Angular. • Database - Oracle, SQL,PL SQL, MySQL • Cloud Experience in Azure or Kubernetes or Public cloud • Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. • Evaluate emerging trends to drive continuous improvement and strategic innovation • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: • Bachelor's degree in Computer Science, Information Systems, or relevant experience • 2+ years of experience working with Java full stack in the backend • 1+ years of hands-on experience developing machine learning/deep learning models (Can be business/corporate experience and/or academic), Gen AI solutions At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: • Design, develop, test, and maintain scalable Java-based applications and microservices • Build and enhance RESTful APIs using Spring Boot and modern software design principles • Collaborate with product owners, architects, and cross-functional teams to deliver high-quality solutions • Participate in end-to-end software development lifecycle activities, including design, development, testing, deployment, and production support • Develop cloud-ready applications following security, scalability, and reliability best practices • Contribute to CI/CD pipelines and DevSecOps processes to improve deployment efficiency and operational excellence • Troubleshoot application issues and perform root cause analysis for production incidents • Participate in code reviews and promote engineering best practices within the team • Leverage AI-powered engineering tools to improve productivity, code quality, testing, and documentation • Support innovation initiatives focused on automation, intelligent workflows, and AI-enabled solutions • AI Builder Expectations • This role places a strong emphasis on AI adoption and innovation. The selected candidate will be expected to: • AI-Powered Engineering • Utilize AI-assisted development tools such as GitHub Copilot, M365 Copilot, and enterprise AI platforms to accelerate coding, debugging, testing, and documentation • Apply AI-first development practices to improve software delivery speed, quality, and team productivity • Use AI to generate test cases, automate code reviews, optimize code quality, and accelerate troubleshooting • Building AI-Enabled Solutions • Partner with senior engineers and architects to design and implement AI-powered application capabilities • Contribute to solutions leveraging Large Language Models (LLMs), Generative AI, Agentic AI, intelligent search, and Retrieval-Augmented Generation (RAG) patterns • Build integrations between enterprise applications and AI services through APIs and microservices • Help develop intelligent user experiences, recommendation capabilities, conversational interfaces, and workflow automation solutions • Innovation & Continuous Learning • Stay current with emerging AI technologies, frameworks, and industry trends • Evaluate new AI tools and recommend innovative ways to improve engineering efficiency and business outcomes • Participate in hackathons, innovation initiatives, proof-of-concepts, and AI adoption programs • Share AI learnings and best practices with peers and broader engineering teams • Responsible AI Development • Build AI-enabled capabilities following enterprise standards for security, privacy, compliance, and responsible AI usage • Ensure AI integrations are scalable, maintainable, and aligned with healthcare industry requirements • What Success Looks Like • Delivers quality software while effectively leveraging AI to improve engineering productivity • Demonstrates curiosity and hands-on experimentation with AI technologies • Identifies opportunities to automate repetitive engineering activities • Contributes to the development of intelligent, AI-enabled business solutions • Acts as an advocate for AI-driven engineering practices across the team • AI Builder Responsibilities: • Use GenAI tools (Copilot, Claude, Gemini AI) to ideate, prototype, and implement features efficiently • Apply Vibe coding techniques to maintain clean, expressive, and AI-augmented codebases • Develop internal tools and scripts using AI to automate repetitive tasks and improve productivity • Stay current with emerging GenAI trends, tools, and ethical considerations • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: • Bachelor's degree in Computer Science, Engineering, or a related field • 3+ years of hands-on experience in Java application development • Solid experience with Spring Boot and Microservices architecture • Experience building and consuming REST APIs • Experience working with SQL and/or NoSQL databases • Experience with source control systems such as Git • Familiarity with Agile development methodologies • Good understanding of Object-Oriented Design, Design Patterns, and Software Engineering principles • Understanding of CI/CD concepts and DevOps practices • Proven solid analytical, debugging, and problem-solving skills • Proven excellent communication and collaboration abilities Preferred Qualifications: • Healthcare domain experience • Experience with Kafka or event-driven architectures • Experience using AI-assisted development tools such as GitHub Copilot • Exposure to AWS cloud services and cloud-native application development • Exposure to AI/ML concepts, Generative AI, LLMs, Agentic AI, or RAG-based applications • Familiarity with Docker and containerized deployments • Knowledge of observability tools such as Splunk, Grafana, Dynatrace, or New Relic At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. A Senior AI/ML and Full Stack Engineer in India acts as the bridge between raw data science and end-user production. Responsibilities include architecting AI-powered SaaS solutions, designing AI pipelines and agentic workflows, managing cloud deployments, utilizing AI for rapid development, and enforcing responsible AI governance. Primary Responsibilities: • AI Integration & Application Development • Build AI-Driven Web Applications: Develop robust frontend/backend applications that seamlessly embed large language models (LLMs) and generative AI • Agentic Workflows: Design autonomous and human-in-the-loop agents using orchestration frameworks • Full-Stack Architecture • End-to-End System Design: Architect scalable microservices and APIs, integrating frontend frameworks (React, Next.js) with backend engines (Python/FastAPI or Node.js).Enterprise Integrations: Connect AI interfaces with large-scale relational/NoSQL databases and core business systems • Technical Leadership & Productivity • AI-Assisted Development: Lead the adoption of AI-native tooling across the development lifecycle, utilizing code-generation copilots to rapidly build features while maintaining strict quality assurance • Mentorship: Provide architectural judgment, mentor junior developers, and review code to ensure security and compliance • Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualification: • BE./B.Tech/M.Tch from Reputed Institutes At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: • Staying plugged into emerging technologies/industry trends and applying them into operations and activities • Open-Source Tools and Framework • Large and more complex components, while influencing overall Data architecture and patterns • Influences the team designs and solutions Mentors software engineers through code reviews, and hands-on design sessions • Code reviews are appropriately broken down in to reviewable chunks • Contributes meaningfully to code reviews of teams work, providing collaborative guidance in areas of strength • Continues to receive guidance in own code reviews primarily around solution refinement, rather than overall direction Able to explain implementation decisions and push back appropriately • Learns from feedback and applies to future deliverables • Solves more complex problems API's / Data Structures/ Data Models/Algorithms/ Application Sequences are thoughtfully designed Solutions are well integrated, testable, maintainable and performant • Appropriately leverages existing solutions and adapts for reuse • Delivers solutions with the appropriate toolset (languages, algorithms, patterns and frameworks) for the constraints and conditions of the business, team and product • Choose refactor opportunities to drive down tech debt, in alignment with sprint and program goals • Incorporates automation in testing, build, and deployment processes to drive team efficiencies • Introduces automation to replace repeated manual processes demonstrating measurable improvement • Work with internal stakeholders, get their priorities, build alignment on prioritization and synthesize them into quarterly roadmap for the platform • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Builder Responsibilities: Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making. Required Qualifications: • Bachelor's degree in Computer science or related field • Solid experience in development using C#, .Net Core Web API and/or Java and Angular and/or React • Experience with SQL/NoSQL databases • Solid experience in DevOps best practices in cloud native environment • Experience in software development • Experience delivering solutions with a focus on C#, .Net Core Web API, Angular/React along with Python - AI/ML exp and automation • Experience with the technologies for this Project: • Java • Angular / React, Databricks, Python for AI/ML and automation • Open-Source Tools and Framework • Azure Public Cloud • Git Actions • Git • Sonar • Good knowledge of Entity Framework Core • Very good understanding of agile software development practices and role of product management in the same • Solid understanding of product management principles - prioritization, preparing roadmaps, cross-functional team collaboration • Very good high-level understanding of building software platforms • Healthcare knowledge • Proven excellent problem-solving skills, understanding of Data Structures At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Own end-to-end design for a defined product area within Optum Insight. You will take ambiguous but scoped problems and ship experiences that are usable, coherent and tied to clear outcomes. You will set the quality bar within your product area and help raise the craft, clarity and confidence of the designers around you. In this role, you will design enterprise health care experiences where clarity matters. The workflows may span data exploration, population insights, value-based care, reporting, configuration, payment accuracy, clinical intelligence or operational decision-making. You will work with product managers, engineers, researchers and business partners to understand the job to be done, define success, design the right interaction model and support delivery through launch and learning. Primary Responsibilities: • Lead design for a product area or connected set of workflows, from discovery through shipped and instrumented experiences • Frame problems before solving them by clarifying the job to be done, defining success measures and pressure-testing scope with Product and Engineering • Create the full range of design artifacts, including journey maps, flows, information architecture, interaction models, prototypes, annotations and delivery-ready specifications • Translate complex health care, data and business workflows into simple, usable experiences that help users make decisions with confidence • Drive design decisions to resolution, document the rationale and make trade-offs visible to partners • Use and extend the enterprise design system; establish reusable patterns within the product area rather than one-off solutions • Partner with research and analytics teams to learn from users, validate assumptions and connect design work to measurable outcomes • Mentor mid-level and junior designers through critique, pairing and practical guidance on craft, systems thinking and stakeholder communication • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Scope and influence You will own a defined product area and operate independently within it. Your influence will run across your squad and immediate cross-functional partners. You will contribute to design strategy and be trusted to translate it into shipped work without close oversight. Required Qualifications: • Graduate Degree • 8+ years of experience designing complex digital products, including enterprise, data-heavy or workflow-intensive experiences • Experience working with a mature design system and the discipline to use, adapt and extend patterns responsibly • A practical understanding of accessibility, usability and inclusive design principles for enterprise software • A portfolio that shows systems thinking, not only polished screens. It should explain how you structured a problem, the trade-offs you made, how you collaborated and what changed because of the work • Comfort working with product managers, engineers, researchers, data experts and business stakeholders in agile delivery environments • Comfort with ambiguity inside a scoped problem, including the ability to identify what must be decided now and what can be learned later • Proven solid interaction design, information architecture and prototyping skills, with the ability to move from ambiguous requirements to clear product decisions • Proven ability to write clearly and make design decisions defensible to a cold reader through concise rationale, annotations and decision records Preferred Qualifications: • Experience designing health care, payer, provider, life sciences, analytics, reporting, revenue cycle, payment integrity, care management or value-based care products • Experience designing for complex data workflows, including filtering, cohort creation, recommendations, rules, configuration, dashboards or decision support • Experience improving design quality across a squad through reusable patterns, critique rituals or practical design standards • AI-assisted prototyping fluency using enterprise-approved tools, including natural-language prompts to create or evaluate working prototypes • Exposure to user research, instrumentation, product analytics or post-launch measurement of design impact What good looks like • Your product area ships on a predictable cadence with measurable improvements in task completion, error reduction, adoption, satisfaction or time saved • Design decisions are clear, documented and easier for Product and Engineering partners to act on • Other designers reuse the patterns, flows or standards you establish • Product managers and engineers bring you into problem framing early, not only execution late • Users experience complex health care workflows as simpler, more consistent and more trustworthy Additional information This description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Responsibilities and qualifications may evolve based on business needs. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a skilled Software Engineer, you will be responsible for designing, developing, and maintaining front-end and back-end application components. This role focuses on delivering end-to-end AI-enabled solutions, ensuring seamless service integration, and utilizing cloud-native technologies to build scalable, secure, and cost-efficient products. You will work closely with cross-functional teams to drive innovation and enhance organizational efficiency. Primary Responsibilities: • Design, develop, and maintain user interfaces, server-side logic, databases, APIs, and deployment processes • Perform analysis, coding, testing, debugging, and documentation of software • Leverage cloud-native technologies to design scalable, secure, and cost-efficient solutions • Implement and manage Infrastructure as Code (IaC) for cloud environments using tools like Terraform • Deliver high-quality, end-to-end solutions while collaborating with agile teams and stakeholders • Ensure adherence to engineering best practices, agile methodologies, and cloud security standards • Contribute to product roadmaps by understanding customer needs and evaluating new tools, AI frameworks, and cloud technologies • Automate tasks, build reusable utilities, and ensure adherence to engineering standards and best practices • Monitor and optimize cloud infrastructure for performance, reliability, and cost efficiency • Integrate AI/ML models into applications and ensure seamless deployment on cloud platforms • Troubleshoot and resolve technical issues promptly and participate in incident and problem management, including on-call support • Research and develop innovative solutions to improve future capabilities • Guide and mentor junior developers to foster team growth • AI Builder Responsibilities: • Use GenAI tools (Copilot, Claude, Gemini AI) to ideate, prototype, and implement features efficiently • Apply Vibe coding techniques to maintain clean, expressive, and AI-augmented codebases • Develop internal tools and scripts using AI to automate repetitive tasks and improve productivity • Stay current with emerging GenAI trends, tools, and ethical considerations • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: • Degree in IT, Computer Science, Business, or equivalent experience • 7+ years of experience in software engineering, including enterprise-class microservices, REST APIs, and web applications and data • 5+ years of experience programming in Python/Java • Hands-on experience with public cloud platforms (preferably Azure) and managing infrastructure using IaC tools like Terraform • Expertise in designing and developing scalable, resilient, and high-performing REST using (Springboot/FastAPI/Flask APIs) • Good knowledge of microservice architecture, REST API integration, and asynchronous communication patterns • Good understanding of cloud-native architectures, serverless computing, and cloud monitoring tools (e.g., Azure Monitor, Grafana) • Familiarity with Agile development methodologies • Proficient in setting up CI/CD pipelines and deploying applications, preferably in AKS, using GitHub Actions • Proficiency with AI-Assisted Development Tools like GitHub Copilot, Cursor, Windsurf/Amazon Code Whisperer etc. • Proven skilled in addressing security vulnerabilities and ensuring secure application development • Proven passion for technology, innovation, and continuous learning • Proven excellent problem-solving and communication skills with a passion for sharing best practices and driving organizational discipline At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: • Define and own the SRE, AI-enabled operations, and observability strategy for the assigned portfolio, aligned with organizational goals and focused on improving reliability, stability, security, scalability, supportability, resilience, automation, and operational excellence across all digital properties • Act as a senior technical leader who bridges Site Reliability Engineering, software engineering, IT operations, AI engineering, observability platform engineering, cloud/platform teams, data engineering, and business technology leadership • Provide technical leadership, mentorship, and strategic guidance to senior and mid-level SREs, platform engineers, AI implementation teams, observability engineers, and cross-functional technology teams • Foster a culture of engineering excellence, continuous learning, proactive reliability, automation-first operations, production ownership, and operational discipline • Collaborate with engineering, security, architecture, product, data platform, cloud, infrastructure, operations, and business leaders to integrate reliability, observability, AI-enabled automation, and operational best practices into products and platforms from design through deployment • Report to senior stakeholders and CIO-level leaders on critical paths, operational risks, reliability posture, production readiness, mitigation plans, technology debt, AI adoption opportunities, and strategic SRE initiatives • Define, govern, and continuously improve enterprise reliability standards, including SLAs, SLIs, SLOs, error budgets, operational risk scoring, production readiness criteria, resilience scorecards, and service health models • Lead the reliability and peak season readiness initiatives by owning the assessment framework, collaborating with application teams, identifying reliability gaps, and driving critical applications toward 99.999% availability from a resiliency, availability, and reliability perspective • Architect and govern enterprise-grade monitoring, alerting, and observability standards across lines of business using platforms such as Splunk, Dynatrace, Grafana, DataDog, OpenTelemetry, ServiceNow, cloud-native monitoring tools, and next-generation observability platforms • Drive the transition from static dashboards and tool-specific monitoring to unified, intelligent, business-impact-aligned observability that provides visibility into application health, infrastructure health, customer experience, service reliability, operational risk, and business impact • Lead the design and implementation of a modern enterprise observability dashboard and intelligence platform using technologies such as React, JavaScript, TypeScript, REST APIs, Snowflake, Kafka Streaming, cloud-native services, and enterprise data platforms • Partner with data engineering and platform teams to design scalable data models, telemetry pipelines, event streams, API integrations, and analytical capabilities using Snowflake, relational databases, Kafka, streaming platforms, and observability data sources • Integrate real-time and near-real-time telemetry from logs, metrics, traces, events, alerts, incidents, change records, service metadata, cloud platforms, infrastructure platforms, and business systems • Ensure the observability dashboard supports service health views, dependency mapping, role-based views, SLO tracking, alert correlation, incident insights, customer impact analysis, capacity trends, executive reporting, and AI-assisted recommendations • Lead the strategy, design, and implementation of AI-enabled observability, AIOps, and intelligent automation capabilities to transform incident management from reactive to proactive, predictive, and increasingly autonomous • Drive implementation of AI and GenAI capabilities for incident triage, impact assessment, log analysis, anomaly detection, event correlation, root cause analysis, knowledge retrieval, runbook recommendation, production readiness validation, and automated remediation • Partner with engineering and platform teams to integrate LLM-based triage, Agentic AI workflows, AI-powered observability, and automated remediation into SRE workflows, on-call processes, incident response, and operational support models • Identify practical AI implementation opportunities that reduce alert noise, accelerate root cause analysis, reduce manual toil, improve developer productivity, and deliver measurable improvements in MTTD, MTTA, MTTR, and MTBI • Work with security, architecture, data governance, and platform teams to ensure AI-enabled solutions are implemented securely, responsibly, explainably, and in alignment with enterprise standards • Analyze and model system dependencies across applications, APIs, infrastructure, databases, cloud services, message streams, third-party integrations, and business-critical workflows • Conduct risk and threat modeling for operational scenarios including natural disasters, cloud region failures, cyberattacks, infrastructure failures, software defects, data pipeline failures, dependency failures, and peak-volume business events • Design and implement resilience patterns such as automated failover, geo-redundancy, circuit breakers, bulkheads, throttling, graceful degradation, blue-green deployments, canary deployments, automated rollback, and self-healing automation • Lead chaos engineering strategy and execution to proactively identify failure modes, validate system resilience, and improve recovery readiness • Provide technical leadership across hybrid hosting environments including Unix, Linux, Windows, Azure, AWS, GCP, private cloud, Kubernetes, containers, serverless platforms, and enterprise hosting platforms • Partner with infrastructure, cloud, network, security, and application teams to ensure platforms are reliable, scalable, secure, observable, resilient, cost-efficient, and supportable • Lead technology transformation efforts including cloud migration strategy, HCP assessment and adoption, platform modernization, containerization, serverless architecture, open source and inner source adoption, and automation-led operations • Guide teams on modern technology trends, emerging AI capabilities, evolving observability practices, changing cloud/platform technologies, and new engineering patterns that can improve reliability and operational effectiveness • Own and drive automation strategy to eliminate manual toil by designing scalable automation frameworks for runbooks, incident response, change validation, operational support, reporting, remediation, and self-service operations • Define and track toil metrics, automation coverage, operational efficiency metrics, incident trends, reliability improvement outcomes, and continuous improvement opportunities • Build automation-first operational models using scripting, APIs, workflow automation, CI/CD integration, AI-assisted workflows, and reusable engineering patterns • Improve operational tooling and frameworks by evaluating, selecting, standardizing, and governing tools across the SRE, observability, AI operations, and platform engineering portfolio • Act as a senior gatekeeper for production changes by establishing change governance processes, operational risk scoring, AI-assisted readiness validation, rollback validation, and release reliability standards • Lead incident response for P1 and P2 incidents, including war room facilitation, executive communication, technical triage, impact assessment, recovery coordination, root cause analysis, and post-incident review processes • Respond to platform emergencies, alerts, and escalations from customer support, business operations, application teams, and technology partners while ensuring root cause is addressed and corrective actions are implemented • Leverage ServiceNow and ITSM processes for incident, problem, change, knowledge, configuration, and service management at enterprise scale • Participate in and lead on-call rotation, setting the standard for on-call excellence, operational readiness, knowledge sharing, escalation management, and continuous improvement • Create and maintain architectural diagrams, flow diagrams, runbooks, operational playbooks, executive-level reports, service health documentation, dashboard documentation, and AI-enabled operational process documentation • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: • Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, or a related field preferred. • 15+ years of overall experience in the IT industry across software development, infrastructure, operations, platform engineering, cloud engineering, production support, or enterprise technology delivery. • 9+ years of hands-on experience in Site Reliability Engineering, Platform Engineering, Production Engineering, DevOps, Cloud Operations, or a similar role with demonstrated leadership in driving reliability at enterprise scale • 9+ years of experience designing, implementing, and governing monitoring, alerting, and observability architectures for cloud, hybrid, and enterprise software solutions using tools such as Splunk, Dynatrace, DataDog, Grafana, OpenTelemetry, ServiceNow, or similar platforms • 7+ years of coding or scripting experience with two or more of the following: Java, Python, Go, JavaScript, TypeScript, C#, C/C++, Perl, PowerShell, Shell scripting, Mainframe technologies, or similar languages • 5+ years of experience building, designing, integrating, and programmatically consuming REST APIs at scale • 2+ years of experience mentoring and providing technical leadership to SRE engineers, software engineers, platform engineers, observability engineers, AI engineers, or cross-functional technology teams • Solid hands-on experience implementing SRE practices across large-scale enterprise applications, including SLAs, SLIs, SLOs, error budgets, monitoring, alerting, incident response, capacity planning, performance engineering, resilience engineering, and production readiness • Demonstrated experience defining, managing, and operationalizing SLAs, SLIs, SLOs, error budgets, and reliability metrics as operational standards • Proven practical experience with AI implementation, AIOps, AI-enabled observability, intelligent incident detection, event correlation, anomaly detection, automated response, or LLM-based triage • Experience identifying AI use cases, designing implementation patterns, integrating AI capabilities into operational workflows, and measuring business or operational outcomes • Experience building or supporting observability dashboards, operational intelligence platforms, service health portals, or executive reporting solutions • Experience with modern front-end or dashboard development technologies such as React, JavaScript, TypeScript, HTML, CSS, REST APIs, UI components, and data visualization frameworks • Experience working with data platforms such as Snowflake, SQL Server, PostgreSQL, MySQL, or similar relational, analytical, or operational data stores • Experience with streaming or event-driven platforms such as Kafka, Kafka Streams, event hubs, message queues, or similar technologies • Experience integrating observability data from logs, metrics, traces, events, alerts, incidents, changes, service metadata, infrastructure platforms, cloud platforms, and business systems. • Experience with automation and deployment tools such as Terraform, Ansible, Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, Argo CD, Helm, Kubernetes operators, or similar tools • Experience with programmatic interaction with relational databases and data-driven operational decision-making • Experience leading incident response for P1/P2 production incidents, including war room facilitation, executive stakeholder communication, root cause analysis, and post-incident review processes • Experience leveraging ServiceNow or similar ITSM platforms for incident, problem, change, knowledge, configuration, and service management processes • Experience in health care, insurance, financial services, government programs, regulated environments, or large-scale enterprise technology operations • Solid understanding of hybrid hosting and infrastructure platforms including Unix, Linux, Windows, Azure, AWS, GCP, private cloud, containers, Kubernetes, serverless platforms, and enterprise hosting platforms • Familiarity with GenAI, Agentic AI, LLM-based assistants, AI copilots, prompt engineering, semantic search, RAG patterns, vector databases, model integration, AI governance, and responsible AI practices • Proven track record of planning, supporting, or improving 99.999% availability for critical applications in production environments • Proven solid architectural understanding of engineering fundamentals including unit testing, performance testing, chaos engineering, code reviews, telemetry, Agile, DevOps, CI/CD, security, API design, and production readiness • Proven deep expertise in CI/CD pipelines, containerization, serverless architecture, public cloud, private cloud, application observability, messaging, streaming architecture, and platform automation • Demonstrated ability to guide technical priorities, conduct design reviews, influence architecture decisions, define engineering standards, and drive adoption of modern technology practices • Proven ability to evaluate emerging technologies, understand changing technology dynamics, guide teams on adoption strategy, and translate new technology capabilities into practical enterprise implementation plans • Proven ability to communicate effectively with technical and non-technical, globally distributed audiences, including presenting to senior leadership and CIO-level stakeholders on reliability posture, AI initiatives, operational risk, and strategic technology direction • Proven solid technical writing skills, including creating architectural diagrams, flow diagrams, runbooks, end-user documentation, operational playbooks, executive-level reports, and technology strategy documents • Flexibility to support 24x7 operations through shift-based, on-call, and rotational support models Preferred Qualification: • AI Dojo certification Level 1, Level 2, and Level 3 At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: • Develop, test, deploy, maintain and continuously improve software • Translate product concepts into project commitments that deliver incremental value to our customers frequently and with high quality • Participate in Agile / Scrum methodology to deliver high-quality software releases • Performing all phases of software engineering including requirements analysis, application design, code, test, deploy, and support • Troubleshoot production support issues post-deployment and come up with solutions as required • Be innovative in solution design and development to meet the needs of the business • Expected to adapt in dynamic and collaborative work environment and make independent decision • Collaborate to meet project timelines • Basic, structured, standard approach to work • Works with less structured, more complex issues • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: • Bachelor's degree or equivalent experience • 4+ years of coding experience with 4+ years of the following languages Java, Python or JavaScript with a willingness and ability to learn new ones along with Microservices • Sound knowledge as AI Builder using any of LLM models • Good Experience working with continuous integration / continuous delivery tools, REST API development, serverless architecture, containerization, IaC, public / private cloud, application observability and / or messaging / stream architecture • Experience working within an Agile / Scrum Methodology • Solid understanding of engineering fundamentals: unit testing, code reviews, Agile and DevOps Required Qualification: • Experience in Splunk & Postgress At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.