Customer Support Executive Jobs

Company Description Profession Hike is India’s fastest-growing higher education search engine, focused on making college discovery simple and transparent. The platform consolidates verified, concise, and actionable information on colleges, universities, courses, fees, rankings, admissions, exams, scholarships, and career paths in one place. It supports students, parents, and working professionals in comparing institutions, exploring programs, understanding eligibility, and making informed career decisions. Backed by research and reliable data, Profession Hike aims to be a trusted destination for anyone navigating the college search process in India. Role Description This is a full-time, on-site Customer Relationship Executive role based in Lucknow. The Customer Relationship Executive will interact with students, parents, and working professionals to understand their education needs, provide guidance on using the platform, and assist in comparing institutions and programs. The role includes managing incoming inquiries, resolving customer issues, and maintaining high levels of customer satisfaction through clear and empathetic communication. The executive will build and maintain strong client relationships, gather feedback to improve services, and collaborate with internal teams to ensure accurate information and a seamless user experience. Regular follow-ups, documentation of interactions, and adherence to service standards are core parts of the day-to-day responsibilities. Qualifications • Candidates should possess strong Customer Service and Client Relations skills to handle inquiries and support users effectively. • Candidates should possess Customer Satisfaction and Business Relationship Management skills to maintain trust and long-term engagement. • Candidates should possess excellent Communication skills, including clear verbal and written communication in English and local languages as needed. • Candidates should possess basic computer literacy and familiarity with online platforms, CRM tools, or customer support software. • Relevant experience in education counseling, customer support, or relationship management is preferred. • Ability to work on-site in Lucknow, manage multiple tasks, and maintain professionalism in a fast-paced environment. • A bachelor’s degree in any discipline is preferred; equivalent practical experience in customer-facing roles will also be considered.

Customer Support Executive || Graduate Only || Freshers Location: Chandigarh Salary: ₹20,000 – ₹25,000 + Incentives Working: 5 Days Working Shift: Rotational Night Shifts Cab Facility: Pick-up & Drop Available Requirements - Graduate in any stream - Freshers are welcome to apply - Excellent English communication skills mandatory - Good customer-handling and interpersonal skills - Basic computer knowledge - Positive attitude and willingness to learn Key Responsibilities - Handle customer queries professionally - Provide accurate information and effective solutions - Maintain high customer satisfaction - Follow company processes and quality standards Apply Now Send your CV: Contact: +91-XXXXXXXXXX Start your career in Customer Support with an excellent chance! Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Description The Senior Sales Executive will play a crucial role in expanding the bank's presence and market share in the SCV-Rural Auto space. This position offers an exciting opportunity to develop and execute sales strategies, build relationships with clients, and contribute to the bank's overall growth and success. Responsibilities Lead and manage a team of sales executives, providing guidance and support to achieve sales targets. Develop and implement sales strategies to penetrate the SCV-Rural Auto market effectively. Build and maintain robust relationships with clients, understanding their needs and offering tailored financial solutions. Identify potential clients and prospects, and generate new business opportunities. Collaborate with other departments to ensure a seamless customer experience and cross-selling opportunities. Monitor market trends and competitor activities to stay updated and adapt sales approaches accordingly. Prepare and present sales reports, analyzing data to identify areas for improvement and growth. Ensure compliance with all regulatory and bank policies during the sales process. Provide training and mentorship to junior sales executives, fostering a culture of continuous learning. Represent the bank at industry events and conferences, building the bank's brand and reputation. Qualifications A bachelor's degree in Business Administration, Finance, or a related field is preferred. Minimum 5 years of experience in sales, with a proven track record in the commercial vehicle or auto finance industry. Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with a client-centric approach. Analytical mindset with the ability to interpret data and make informed decisions. Knowledge of rural markets and understanding of the SCV-Rural Auto segment is an advantage. Proficiency in using sales tools and CRM systems for effective lead management. Ability to work independently and manage multiple priorities in a fast-paced setting. Solid networking skills and a well-established qualified network. Willingness to travel for business purposes and attend industry events.

The CIO will play a critical leadership role in aligning IT initiatives with business strategy across the Group company's operations in manufacturing, retail, e-commerce, and supply chain. Working closely with the top management, this role will drive digital transformation, ensure IT operational excellence, enhance customer experience through technology, and support scalable enterprise platforms such as ERP, DMS, WMS, CRM, and Data Analytics. Strategic IT Leadership Define, own, and execute the enterprise IT and digital transformation strategy in alignment with corporate objectives. Partner with the Board, CEO, and C-suite leaders to drive technology-enabled business transformation. Lead digital transformation initiatives across global supply chain, manufacturing, retail, and e-commerce. Own IT planning, capital allocation, and budgeting with clear ROI and value realization. IT Operations and Governance Provide end-to-end accountability for IT infrastructure, applications, cybersecurity, and compliance across the enterprise. Establish and govern IT service delivery models, ensuring SLA adherence and continuous improvement. Ensure robust Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities. Lead enterprise IT audits, risk management programs, and cybersecurity posture enhancement. Define and enforce IT governance frameworks, standards, and policies across regions. Digital Transformation and Innovation Sponsor and drive Industry 4.0 and Smart Factory programs including IoT, AI, robotics, and predictive analytics. Enable omnichannel retail and superior customer experience through POS, CRM, loyalty, and digital engagement platforms. Promote innovation culture through emerging technologies such as AI/ML, RPA, cloud, and advanced analytics. ERP, SCM & Data Analytics Provide executive ownership of enterprise platforms such as SAP S/4HANA, Oracle, Microsoft Dynamics, or equivalents. Ensure seamless integration between ERP and operational systems including MES, DCS, WMS, and DMS. Establish enterprise-wide data governance, master data management, and data security practices. Build and scale enterprise data lakes, BI dashboards, and advanced analytics for executive decision support. IT Procurement and Vendor Management Own the IT procurement strategy including vendor selection, contract negotiation, and strategic partnerships. Ensure effective IT asset lifecycle management and license compliance. Drive vendor performance management, cost optimization, and innovation sourcing. Build, lead, and inspire a high-performing global IT organization. Develop leadership capability, succession planning, and workforce upskilling. Champion enterprise change management for digital programs to ensure adoption and value realization. Deep understanding of manufacturing operations, shop-floor digitization, logistics, and Ecommerce / B2B/B2C retail models. Proven executive leadership and large-scale program management experience. Strong expertise in ERP (SAP, DataTex), IT infrastructure, cloud, cybersecurity, and emerging technologies. Executive-level communication, influence, and stakeholder management skills. Performance Metrics On-time and on-budget delivery of strategic IT initiatives Cybersecurity compliance and risk reduction metrics Bachelor's degree in business, Technology, Engineering, or a related discipline; Master's degree preferred. Strong analytical and data-driven decision-making capability.

Objective of the Role: To achieve the monthly sales and collection Budgets assigned to the area as per the KPI targets. To develop a network of Channel to meet the current and future needs of the company Key Responsibilities: Regional Channel Business Development: Plan, execute, and grow the regional business through an efficient channel partner ecosystem, ensuring robust market presence across Tier 1, Tier 2, and Tier 3 cities. Sales Target Achievement: Own and deliver regional targets related to sales volume, revenue, receivables, and product mix on a quarterly and annual basis. Strategic Engagement: Understand the business needs of channel partners and end customers. Craft tailored solutions and proposals while effectively positioning DIGISOL products at the executive decision-making level. Sales Pipeline & Lead Generation: Implement industry best practices to drive high-quality lead generation, opportunity pipeline creation, and conversion. Experience with innovative sales tactics to unlock new opportunities. Product & Market Intelligence: Work closely with the Product Management team to relay regional insights, feedback, and market trends. Collaborate to support new product development and roadmap alignment. Sales Execution & Forecasting: Manage sales cycles from lead to closure through accurate account planning, forecasting, cold calling, on-ground visits, and engaging presentations. Channel Partner Management: Establish and strengthen relationships with key accounts, system integrators, and channel partners at T1, T2, and T3 levels. Support and drive their growth in alignment with company objectives. Performance Excellence: Consistently meet and exceed sales and performance KPIs. Be the face of DIGISOL in your region by maintaining high visibility and strong market engagement. Job Type: Full-Time Education: B.E. in Electronics/ETC or Diploma in ETC (or equivalent) Products Handled: Active Networking Products (e.g., Switches, Routers, Wireless Solutions) Passive Networking Products (e.g., Cables, Patch Panels, Racks, Accessories) Candidate Profile : Solid background in working with system integrators (SIs), distributors, and end customers Strong relationships across Tier 1, Tier 2, and Tier 3 partner ecosystems Excellent communication, negotiation, and relationship management skills Energetic, self-driven, and target-oriented professional with strong execution capability

Role Overview Restore Group is seeking a proactive and target-driven Business Development Executive – Sales to support business growth through lead generation, client acquisition, and revenue enhancement. The role requires strong communication skills, sales acumen, and the ability to convert prospects into long-term clients. Key Responsibilities Generate and qualify leads through calls, follow-ups, referrals, and walk-ins Pitch company services to prospective clients and close sales Build and maintain strong relationships with new and existing clients Understand client requirements and recommend suitable solutions Achieve assigned sales targets on a daily, weekly, and monthly basis Maintain accurate records of leads, conversions, and client interactions Coordinate with internal teams to ensure smooth onboarding and service delivery Provide regular sales reports and market feedback to management Eligibility Criteria Minimum 6 months of experience in sales/business development (preferably service- based industry) Strong verbal and written communication skills Positive negotiation and convincing abilities Basic knowledge of CRM tools and MS Office Ability to work in a fast-paced, target-oriented environment Preferred Skills Result-oriented mindset with a positive attitude Customer-focused approach Ability to handle objections and close deals effectively Team player with good time-management skills Job Type: Full-time Work Location: In person Pay: ₹10,005.11 - ₹33,520.65 per month Work Location: In person

Medical Executive - Chandigarh We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. ​Sales​ Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Unleash your potential as our next Pharma Sales Manager, where your expertise will propel our health division to new heights. Develop channel strategies and lead a talented team to drive sales success. Here, you'll forge meaningful relationships with healthcare professionals, providing solutions that help us deliver our purpose; to protect, heal and nurture. Your entrepreneurial spirit will be the catalyst for progress in a company that values your growth as much as you do. Seize the opportunity to make an impact every day and grow your career with a global healthcare leader. Your responsibilities - A successful background in sales leadership within the pharmaceutical sector. - A deep understanding of pharmaceutical products and the ability to navigate industry regulations effortlessly. - An enthusiastic and motivational leadership style that inspires teams. - Skilled in communication and negotiation, you know exactly how to convey value and close significant deals. - A strong academic foundation with a degree in Life Sciences, Business, or related fields. The experience we're looking for - A successful background in sales leadership within the pharmaceutical sector. - A deep understanding of pharmaceutical products and the ability to navigate industry regulations effortlessly. - An enthusiastic and motivational leadership style that inspires teams. - Skilled in communication and negotiation, you know exactly how to convey value and close significant deals. - A strong academic foundation with a degree in Life Sciences, Business, or related fields. The skills for success Ecommerce, Analysing sales and Ecommerce data Strategic planning and execution, Relationship building and stakeholder management, Analytical mindset for market trends and data interpretation, Effective communication and presentation skills, Regulatory compliance understanding. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. Experience Level Executive Level

The Role: As a Travel Sale Executive, you will be responsible for customer service in the travel industry. You will work closely with clients to understand their travel needs and offer tailored solutions. - Engage with clients to identify travel requirements - Provide expert advice on travel destinations and packages - Process bookings and manage client accounts - Develop and maintain solid relationships with clients - Collaborate with team members to achieve sales targets Team Structure: You will be part of a dynamic sales team focused on delivering outstanding travel experiences. Ideal Profile: The ideal candidate will possess a blend of technical and soft skills to excel in this role. - Experience in travel sales - Customer service orientation - Sales and negotiation skills - Attention to detail - Time management Education: A degree in Hospitality, Business, or a Travel Industry field is preferred. What's on Offer: We offer a competitive salary and benefits package, along with opportunities for professional growth and development. - Attractive salary depends on Interview and performance - Career advancement opportunities - Supportive company culture - Flexible working arrangements - Training and development programs

Role Overview Restore Group is seeking a proactive and target-driven Business Development Executive – Sales to support business growth through lead generation, client acquisition, and revenue enhancement. The role requires strong communication skills, sales acumen, and the ability to convert prospects into long-term clients. Key Responsibilities  Generate and qualify leads through calls, follow-ups, referrals, and walk-ins  Pitch company services to prospective clients and close sales  Build and maintain strong relationships with new and existing clients  Understand client requirements and recommend suitable solutions  Achieve assigned sales targets on a daily, weekly, and monthly basis  Maintain accurate records of leads, conversions, and client interactions  Coordinate with internal teams to ensure smooth onboarding and service delivery  Provide regular sales reports and market feedback to management Eligibility Criteria  Minimum 6 months of experience in sales/business development (preferably service- based industry)  Strong verbal and written communication skills  Good negotiation and convincing abilities  Basic knowledge of CRM tools and MS Office  Ability to work in a fast-paced, target-oriented environment Preferred Skills Result-oriented mindset with a positive attitude  Customer-focused approach  Ability to handle objections and close deals effectively  Team player with good time-management skills Job Type: Full-time Work Location: In person Pay: ₹10,005.11 - ₹33,520.65 per month Work Location: In person

1. Position: Sales Executive/ Officer (Field Work) 2. Experience:2+ years of sales experience (In cosmetic and FMCG with General Trade Only). 3. Working Days: 6 Days (Monday to Saturday) 4. Shift Timing: 10:00 AM to 07:00 PM 5. Salary: Upto 5 LPA (Negotiable) 6. Employment Type: Full-time Key Responsibilities: 1. Sales and Revenue Generation: 2. Achieve and exceed sales targets and goals within the assigned territory. 3. Identify and pursue new business opportunities to expand the customer base. 4. Conduct market research to understand customer needs, industry trends, and the competitive landscape. 5. Customer Relationship Management: 6. Build and maintain strong relationships with existing and potential customers. 7. Provide exceptional customer service, addressing customer inquiries and resolving issues promptly. 8. Conduct regular follow-ups with customers to ensure satisfaction and repeat business. 9. Sales Activities: 10. Plan and execute sales activities, including cold calling, sales visits (20-25 per day), product demonstrations, and presentations. 11. Develop and implement effective sales strategies to maximize sales opportunities. 12. Maintain accurate records of sales activities, customer interactions, and sales progress using CRM software. 13. Reporting and Documentation: 14. Prepare and submit regular sales reports, including sales forecasts, pipeline status, and market feedback. 15. Ensure timely and accurate documentation of sales activities and customer information. 16. Collaboration and Teamwork: 17. Collaborate with the sales team, marketing department, and other stakeholders to achieve common goals. 18. Participate in sales meetings, training sessions, and professional development opportunities. 19. Share best practices and provide support to team members to enhance overall team performance. 20. Compliance and Ethics: 21. Adhere to company policies, procedures, and ethical standards in all sales activities. 22. Ensure compliance with relevant regulations and industry standards. Qualifications: 1. Bachelor’s degree in Business, Marketing, or a related field. 2. Proven experience in sales, preferably in a field sales or direct sales role. 3. Robust knowledge of sales principles, techniques, and best practices. 4. Excellent communication, negotiation, and interpersonal skills. 5. Ability to build and maintain strong customer relationships. 6. Self-motivated, goal-oriented, and able to work independently. 7. Proficiency in using CRM software and Microsoft Office Suite. 8. Valid driver’s license and willingness to travel within the assigned territory. Locations: Gurugram, Delhi, Faridabad, Noida, Ghaziabad, Meerut, Dehradun, Ludhiana, Chandigarh, Patiala, Varanasi, Patna, Lucknow, Hyderabad, Bengaluru, Mangaluru. Perks and Benefits: 1. PF/ ESIC 2. Travel Allowance 3. Daily Allowance Note: Bike & DL Required