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IT & Web Support Specialist General IT Technician Website & Office IT Support Jobs in Dubai Location: Dubai United Arab Emirates Industry: SME / Business Services / Internal Operations Reports To: Managing Director / Office Manager Salary (tax-free): Up to AED 6000 per month Start Date: Immediate About the Role Our client is seeking a multi-skilled IT & Web Support Specialist to take ownership of day-to-day IT needs across the company. This is a hands‑on all-rounder role for someone who can manage internal tech infrastructure support basic website and social media updates and handle light graphic design tasks as needed. This role suits a technically competent individual with solid troubleshooting ability and broad exposure to general IT support from setting up systems and devices to handling light CMS work and supporting the office team. Key Responsibilities - Manage and maintain office computer systems printers security settings backups and IT infrastructure. • Provide technical support for employees (hardware/software troubleshooting email setup etc.). • Set up and maintain new devices Wi‑Fi routers and ensure secure network performance. • Support the companys websites (basic updates CMS edits image changes plugin maintenance). • Assist with social media content uploads and graphics for marketing (using Canva Photoshop or similar). • Coordinate with external vendors for any outsourced technical tasks or installations. • Maintain software licenses data backups and internal IT records. Candidate Requirements - Minimum 2 to 4 years of experience in general IT support web maintenance or office tech environments. • Proficient in basic web development or CMS tools (WordPress or similar). • Comfortable using graphic tools (Photoshop Illustrator Canva) for simple marketing tasks. • Strong understanding of Windows/Mac troubleshooting basic networking and computer security setup. • Must be based in Dubai or ready to relocate immediately. • Ability to take initiative troubleshoot independently and support multiple tasks simultaneously. Bonus Advantage (Not Mandatory) - Exposure to AI tools or office automation is a plus but not required. Similar Job Titles - IT Support Specialist - Web & IT Technician - Office IT & Security Administrator - IT & Multimedia Coordinator - Technical Support & Web Assistant To Apply Please fill in all the fields and submit your CV via this job post. Shortlisted candidates will be contacted immediately. About Us Talent Bridge HR Consultancy is a Headhunting Company in Dubai specialising in Executive Search in Dubai. Your trusted Recruitment Agency in Dubai for hiring the best Talent in Dubai. International Recruitment Consultancy in Dubai. 76 Job Vacancies advertised on our Job Portal here: #jobsindubai #itsupport #webtechnician #officetechnology #itdubai #tbhrc #talentbridgedubai #talentbridgehrconsultancy

Location: Dubai Department: Go to Market Title: Product & Solutions Architect Employment Type: Permanent Job Description Product & Solutions Architect Responsible for solutioning in alignment with Presales/Product Director. Drives the design and proposition of technical and services solutioning for ServiceNow engagements as per GTM strategy, bridging sales and delivery to convert opportunities into wins through credible technically sound proposals, technical defenses (with the client), road-mapping and demos. A key contributor towards product development (Technical products and services packaging), in their respective domains, in alignment with GTM (Go to Market Strategy). Key Responsibilities • Presales and Solution Design: • Engage with customers to understand business requirements and translate them into scalable ServiceNow solutions. • Own the solution propositions (technical and services) and implementation approaches/suitability. • Deliver compelling demos of ServiceNow solutions tailored to customer needs (focused on functional value proposition). • Lead effort estimation and sizing for ServiceNow engagements, aligned to the proposed implementation approach (methodology, team structure, phasing, and timelines) in presales cycle • Draft, structure, and own technical proposals/Scope of Works for key ServiceNow deals, ensuring solution accuracy, feasibility, and competitive differentiation • Deliver compelling technical defences - Defend proposals and solution architecture in client discussions, orals, and technical evaluation rounds – focused on value proposition and road mapping (for a cohesive win). • Configuration and Implementation: • Architect, Design, configure, and prototype ServiceNow modules, including ITSM, ITOM, ITAM, IRM, HR, and CSM. • Build and maintain a library of demo assets, accelerators to speed up presale cycles • Demonstrate eagerness and technical agility to explore new/adjacent ServiceNow modules and capabilities, quickly getting them demo-ready and functionally sound for client-facing presentations (ex. Other modules, or AI) • Collaborate and be part of the delivery (on OnDemand bases) to lead the solutioning during the initial workshops and handover to the technical team. • Ensure solutions are aligned with customer objectives and best practices. • Support Sales/Bid Management: • Respond to RFPs/RFIs with detailed technical solutions and effort estimations. • Develop winning strategies for proposals, collaborate with cross-functional teams. • Customer Engagement and Communication: • Act as a trusted advisor to clients, showcase strong communication and presentation skills. • Conduct workshops & discussions with stakeholders at various organizational levels. • Collaboration: • Support in managing and updating the presales demand board — tracking incoming opportunities, and ensuring timely allocation and closure • Partner with sales to ensure solutions meet customer needs and expectations, shape win themes & differentiators, and improve conversion on key pursuits • Act as a technical advisor across the deal lifecycle — from opportunity qualification through solution defence to handover for delivery • Partner closely with the delivery team to guide and validate implementation feasibility and advise on realistic, deliverable solution approaches • Partner with Delivery and collaborate with technical teams for proof of concepts and technical deep dives. Required Qualifications: • In-depth knowledge of ServiceNow platform, including architecture and integrations. • Strong understanding of presales processes, including RFP responses and effort estimation. • Certified application developer. • Certified Implementation Specialist (CIS) in atleast 3 areas of ServiceNow • ServiceNow Certified System Administrator (CSA). Preferred Qualifications: • Knowledge of the ITOM is a must. Risk & Security or Telco domains are preferred. Skills and Competencies: • Strong hands-on/architectural knowledge of ServiceNow Platform and modules (CSM, ITSM , SOM, ITOM, ITAM (HAM/SAM)) • Strong stakeholder management — comfortable working across sales, delivery, and client stakeholders • Prior experience in presales, solutioning, or pursuit management for enterprise deals • Prior Delivery experience as a lead Architect. • Ability to translate business requirements into effort estimates and delivery-aligned proposals • Exceptional communication, presentation, storytelling, and objection-handling skills • Strong analytical and problem-solving abilities. • Ability to work in a fast

START YOUR JOURNEY WITH US JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our many restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away. LOVE WHAT YOU DO EVEN MORE At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: • An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. • Learning opportunities with some of the best professionals the region has to offer. • We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. • A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: • World class training and development, including leadership development. • Recognition programs. • Discounted accommodation in over 10,000 hotels all over the world. Yes, 10,000! • Discounted food & drink in all our restaurants and bars. • Discounts for your friends and family. • Unlimited career opportunities (Internationally and locally) • Medical and Life insurance JOB SUMMARY Functions as the property's strategic Facilities Business Leader. The Director of Engineering is responsible for the Engineering operations and projects at the Hotel. Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. As the property is going into a full scale renovation you will thrive with Project Management and assume overall responsibility for navigating through the repositioning. Furthermore you will be Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation, so a strong eye for numbers will be essential. You will develop and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues. Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues. CANDIDATE PROFILE Experience: - Minimum 5 years experience in a similar role, within a five star hotel or equivalent. Skills and Knowledge: - Operations experience in facilities and engineering management. - Project Management experience & stakeholder relationships. - Strong leadership and customer focus. - Budgeting and scheduling expertise. - Ability to motivate teams. - Strong communication skills. Education: - Degree in Engineering or related field. CORE WORK ACTIVITIES Managing Engineering Operations and Budgets: - Manages plant systems: HVAC, plumbing, electrical, refrigeration. - Administers service contracts. - Manages utilities and expenses. - Develops engineering strategy. - Leads maintenance and asset protection plans. Maintaining Engineering Standards: - Ensures compliance with regulations. - Maintains fire safety and life-safety systems. Managing Profitability: - Oversees budgets, payroll, and expenses. MANAGEMENT COMPETENCIES - Leadership, adaptability, communication, decision-making. - Planning, teamwork, execution. - Customer and stakeholder relationship management. TECHNICAL COMPETENCIES - Equipment maintenance and troubleshooting. - HVAC and building systems. - Safety systems and regulatory compliance. - Energy management. SAFETY AND SECURITY - Follow company policies. - Protect assets and confidentiality. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

# Head of Technical Customer Solutions Manager, EMEA (United Arab Emirates) DubaiAbbottDubai, AEPosted 6/13/2026### AI Match ScoreBased on your profile & preferences0%Looking for a **Head of Technical Customer Solutions Manager, EMEA (United Arab Emirates) Dubai** role in **Dubai, AE**? This position at **Abbott** is an excellent opportunity for professionals looking to advance their career. Browse the full job description below to see if you're a match and add it to your board.### Job DescriptionResponsibilitiesLead end-to-end technical service operations and business performance for the Pima and m-Pima franchise across Africa. Drive revenue growth and operational excellence through data-driven insights, demand generation, and the management of technical service teams and distributors.RequirementsRequires a Bachelor’s degree in Engineering, Computer Science, or Clinical Laboratory Science, with an MBA preferred. Candidates must have over 10 years of experience in technical service leadership within the diagnostics or med-tech industry.Job SummaryJOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: · Career development with an international company where you can grow the career you dream of . · A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. · A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Head of Technical Customer Solutions Manager, EMEA This position works out of our UAE location in the Abbott Rapid Diagnostics – Infectious Diseases. About Abbott Rapid Diagnostics Division We are the world leader in Rapid Diagnostics at the point of care. Working with us, you’ll tackle a wide array of problems including some of the world’s greatest healthcare challenges, while experiencing a myriad of cultures, geographies, and technologies. The Head of Technical Customer Solutions Manager, EMEA is responsible for owning the end-to-end technical service operations and performance of the Pima and m-Pima franchise across Africa, with a strong focus on driving demand generation, enabling commercial excellence, and embedding a data-driven operating model. The Technical Customer Solutions Manager is accountable for scaling revenue growth, optimizing service operations, and strengthening analytical capabilities to support commercial teams, investment decisions, and long-term profitability. What You’ll Do- Business & Commercial Leadership Own end-to-end business operations for the Pima & m-Pima franchise, including field strategy, demand generation enablement, and execution to grow revenue and improve margins. Lead the Abbott Rapid Diagnostics Advanced HIV care instrument business (~$20MM), ensuring sales growth, margin delivery, and operational KPIs are achieved in alignment with commercial priorities. Partner closely with Regional Directors, GMs, and commercial leaders to translate demand signals, pipeline insights, and market data into actionable growth strategies. Drive pricing and margin management, leveraging market intelligence and financial analysis to identify sustainable margin expansion opportunities. Demand Generation & Market Insight Strengthen demand generation efforts by partnering with commercial team Analyze market trends, funding flows, competitive dynamics, and customer behavior. Support commercial teams with data-driven insights on instrument utilization, growth white spaces, and customer prioritization. Work with regional marketing teams to ensure clear value propositions, targeted campaigns, and effective in-field execution that accelerate instrument placement and utilization. Build systems and governance to monitor funnel performance across placements, utilization, service attachment, and lifecycle value. Data, Analytics & Business Intelligence Develop and institutionalize business performance dashboards and analytical tools to track sales, service performance, asset utilization Apply advanced analytical thinking to identify performance gaps, root causes, and optimization opportunities across commercial and service operations. Provide clear, structured insights and recommendations to senior leadership using data-backed narratives. Bring rigor and transparency to Integrated Business Planning (IBP) through fact-based decision-making, scenario analysis, and performance forecasting. Service & Operations Excellence Lead technical services teams across Africa, ensuring world-class instrument training, maintenance, repair execution, and continuous performance improvement. Accountable for end-to-end service process optimization, including capacity planning and workflow efficiency across repair centers and field service operations. Own governance frameworks and operating standards for escalation management and service excellence. Partner closely with the legal manufacturer to align on systems, processes, and SOPs, ensuring consistency and compliance across the service network. Lead distributor engagement for repairs and technical services, including spare parts and inventory management. Drive distributor accountability against defined instrument repair, uptime, and utilization KPIs. Manage instrument and service contracts, implementing robust asset tracking and full lifecycle management capabilities. Ensure structured “Hyper-Care” support for new placements to accelerate adoption, maximize uptime, and improve customer satisfaction. Ensure all activities are executed in compliance with quality systems, regulatory requirements, and financial ethics policies. Leadership & Stakeholder Engagement Build, develop, and retain a high-performing, analytically capable technical services organization. Foster a performance culture grounded in accountability, continuous improvement, and data-driven decision-making. Maintain strong relationships with Ministries of Health, distributors, strategic partners, and key customers to drive satisfaction, retention, and long-term growth. Education Required: Bachelor’s degree in Engineering, Biomedical engineering, Computer Science, Clinical Laboratory Science, or equivalent. MBA or advanced business qualification preferred. Minimum Experience /Knowledge/Skills Required: Required Qualifications & Experience: 10+ years of technical service experience with leadership, PMO, or similar cross-functional management experience. Minimum 10 years of industry experience (diagnostics, med-tech, or complex service-based environments). Demonstrated success in data-driven decision-making, performance analysis, and commercial support. Strong experience leading teams delivering complex, multi-country initiatives. Proven ability to translate analytical insights into practical commercial and operational actions. Fluent English required; additional languages advantageous. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: ID Infectious Disease LOCATION: United Arab Emirates > Dubai : Ubora Tower2 ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter #J-18808-Ljbffr

Role: Product Owner / Business AnalystLocation: DubaiDepartment: Technology & OperationsReports To: CTOPosition: Full-TimeAbout UsGlobalDrum empowers the media sector to own, understand, and monetise their most valuable social audiences. Using live behavioural data, we enable brands to operate diversified business models at scale, on demand.We are building a unique next-generation B2B2C Platform as a Service (PaaS) on a globally distributed cloud infrastructure, incorporating a scalable, event-driven architecture using the latest AI and data techniques to transform an entire sector.Located in London, Dubai, New York and Dubai, the Company is at the centre of reshaping how global brands will evolve in a sector valued at $276Bn in 2025 representing 30% of all digital ad spending.If this seems too ambitious for you, then don't apply.Job DescriptionWe need a detail-oriented Product Owner with a strong Business Analyst background to bridge the gap between our business objectives and engineering execution. You will ensure our multi-tenant media platform meets strict requirements across complex advertising and subscription workflows, capturing specifications and maintaining the flow of well-defined work within our rapid Scrum cycles, ensuring quality never slips despite our high-velocity AI development approach.The role is expected to evolve from analysis towards ownership as the product moves from concept to production and the team grows. We are looking for someone with passion, attention to detail, and the ambition to grow with the business. If you thrive in a fast-paced environment and have a proven track record working on data-intensive global systems, we want you as part of our team.Key ResponsibilitiesOwn the product backlog for platform and consumer-facing applications, aligned to the direction set by the product directorCollaborate with design and development to break down problems and ensure the flow of clearly defined, context-rich work is maintainedContribute to product discovery, hypothesis testing, and data-driven prioritisation to ensure we are solving the right problemsElicit, capture, and document detailed technical and business requirements through workshops, interviews, and document analysis, translating outcomes into high-quality artefacts (epics, user stories, acceptance criteria) for the engineering teamCollaborate with engineers and QA to refine stories and plan sprints; own the flow and organisation of work in Jira, ensuring all items carry sufficient context and a clear definition of doneValidate that all MarTech and AdTech integrations (ads, subscriptions, data tracking) function accuratelyRequired Skills and Qualifications4+ years in a Product Owner, Business Analyst, or equivalent role, ideally within a fast-paced startup or scale-up environmentStrong understanding of product development processes, with a clear grasp of how to move from a user need to a defined feature that solves itExpert at breaking down, crafting, and communicating clear requirements and writing technical specificationsStrong technical knowledge of application development in an AI-assisted environmentMastery of Jira and Confluence for task tracking, reporting, and knowledge managementDeep understanding of MarTech and AdTech workflows, terminology, and metricsStrong familiarity with agile Scrum methodologiesPreferred ExperienceFamiliarity with the unique workflows of AI-augmented (agentic) development teamsPrevious experience in an early-stage startup or founding teamBonus Points If You Have...While not strictly required, exposure to the following will make you a standout candidate:Deep understanding of the media and/or news technology ecosystemsExperience in AdTech (advertising networks, programmatic bidding, ad serving)A consulting or startup/scale-up background, bringing a strategic, client-centric, and solution-oriented mindset to technical problem-solvingWhy Join Us?The chance to build a ground-breaking AI platform from day oneCompetitive equity options packageFlexible working environment

ROLE SUMMARY We are seeking a highly capable and hands-on Network Administrator to join our IT team. The ideal candidate brings solid practical experience across Windows Server environments, cloud infrastructure, physical data centre operations, surveillance systems, and storage — and is equally comfortable drafting a policy document as they are pulling a cable through a server rack. This is a key infrastructure role requiring both technical depth and an ownership mindset. KEY RESPONSIBILITIES 1. Windows Server Administration • Install, configure, and maintain Windows Server 2016/2019/2022 environments • Manage Active Directory (AD), Group Policy Objects (GPOs), DNS, DHCP, and WSUS • Administer Microsoft 365 / Azure AD hybrid environments • Monitor server performance, event logs, and ensure uptime SLAs are met • Manage user accounts, permissions, and role-based access control (RBAC) • Patch management, scheduled maintenance windows, and OS hardening 2. Backup Management & Disaster Recovery • Design, implement, and maintain backup policies using tools such as Veeam, Acronis, or equivalent • Manage full, incremental, and differential backup schedules across physical and virtual systems • Test and validate restore procedures on a regular basis — ensuring RTO/RPO targets are met • Maintain offsite/cloud backup copies and ensure encryption compliance • Document DR plans and lead or support annual DR drills 3. Server Rack & Data Centre Management • Physical installation, labelling, and management of servers, switches, patch panels, and PDUs in racks • Maintain cable management standards — structured cabling (Cat6/6A/Fibre), proper labelling, and documentation • Monitor temperature, power draw, and cooling in the server room/DC • Manage hardware lifecycle including procurement support, asset tagging, and decommissioning • Maintain accurate rack diagrams and infrastructure documentation 4. Cloud & VPS Infrastructure (AWS, Azure, and Others) • Provision and manage cloud instances (EC2, VMs, Lightsail, or equivalent VPS environments) • Configure security groups, IAM roles, VPCs, subnets, and firewall rules on AWS / Azure • Manage cloud-hosted services including web servers, databases, and application environments • Monitor cloud resource utilisation and perform right-sizing / cost optimisation • Manage DNS zones via Route 53, Cloudflare, or similar platforms • Support hybrid cloud connectivity (Site-to-Site VPN, ExpressRoute, Direct Connect) • Maintain cloud documentation and enforce tagging standards and naming conventions 5. NAS (Network Attached Storage) Management • Configure and maintain NAS solutions (Synology, QNAP, or enterprise-grade equivalents) • Manage RAID configurations, storage pools, shared folders, and volume snapshots • Set up user/group access permissions and integrate NAS with Active Directory • Monitor disk health, capacity trends, and generate storage utilisation reports • Configure replication tasks and sync jobs for redundancy 6. Network Camera, NVR & Surveillance Systems • Deploy and maintain IP cameras (Hikvision, Dahua, Axis, or similar) and NVR/DVR systems • Configure camera layouts, motion zones, schedules, and video retention policies • Manage remote access to surveillance feeds with appropriate access controls • Troubleshoot connectivity, image quality, and recording issues • Coordinate with physical security teams for installations and expansions 7. Network Infrastructure & General IT • Configure and manage switches (managed L2/L3), routers, and access points (Cisco, Ubiquiti, Meraki, etc.) • Set up and manage VLANs, QoS policies, and inter-VLAN routing • Maintain and monitor firewalls (FortiGate, pfSense, Sophos, or similar) • Manage VPN solutions — SSL VPN, IPSec, and remote access configurations • Monitor network traffic using tools such as PRTG, SolarWinds, Zabbix, or Nagios • Respond to and resolve network outages, slowdowns, and connectivity issues — including after-hours if required CORE TECHNICAL SKILLS The following skill sets are considered essential or strongly preferred for this role: Operating Systems & Virtualisation ▸ Windows Server 2016 / 2019 / 2022 ▸ Hyper-V ▸ Linux (Ubuntu / CentOS / RHEL) — basic to intermediate ▸ Docker / containerisation basics ▸ VMware vSphere / ESXi ▸ Proxmox or similar hypervisor (advantageous) Cloud Platforms ▸ AWS (EC2, S3, IAM, VPC, Route 53, CloudWatch) ▸ Cloudflare (DNS, CDN, WAF) ▸ Microsoft Azure (VMs, Azure AD, Monitor) ▸ cPanel / WHM (web hosting environments) ▸ Google Cloud Platform (basic familiarity) ▸ VPS management (DigitalOcean, Vultr, Linode) Networking ▸ TCP/IP, DNS, DHCP, VLAN, QoS, STP ▸ Wi-Fi deployment (802.11ac/ax, WPA2/3) ▸ Firewall configuration & rule management ▸ BGP / OSPF basics (advantageous) ▸ VPN — IPSec, SSL, OpenVPN ▸ SD-WAN familiarity (advantageous) Security ▸ Endpoint protection & antivirus management ▸ MFA / identity and access management ▸ Firewall policy hardening & auditing ▸ Log analysis & SIEM (Splunk, Elastic, etc.) ▸ Vulnerability scanning (Nessus, OpenVAS) ▸ Email security (SPF, DKIM, DMARC) Tools & Platforms ▸ Helpdesk & ticketing (Jira, Freshdesk, ManageEngine) ▸ Microsoft 365 Admin Centre ▸ Remote support tools (AnyDesk, TeamViewer, RDP) ▸ PowerShell scripting for automation ▸ Documentation (Confluence, SharePoint, Notion) ▸ Bash / Shell scripting (basic to intermediate) QUALIFICATIONS & CERTIFICATIONS Required • Bachelor's degree in Information Technology, Computer Science, Network Engineering, or equivalent practical experience • Minimum 4 years of hands-on experience in a network/systems administration role • Demonstrated experience with Windows Server, cloud infrastructure, and physical networking Preferred / Advantageous • CompTIA Network+ or CompTIA Security+ • Cisco CCNA or equivalent networking certification • Microsoft Certified: Azure Administrator Associate (AZ-104) • AWS Certified Solutions Architect – Associate or AWS SysOps Administrator • VMware VCP (vSphere) or similar virtualisation certification • ITIL Foundation certification (for process and service management alignment) PROFESSIONAL COMPETENCIES ▸ Strong analytical and fault-finding skills ▸ Calm under pressure during incidents ▸ Ability to work independently and take ownership ▸ Team player who supports colleagues across departments ▸ Clear written and verbal communication ▸ Keen documentation habit — maintains records consistently ▸ Proactive with infrastructure health and security ▸ Continuous learning mindset — stays current with tech PERFORMANCE INDICATORS (KPIS) Success in this role will be evaluated against the following metrics: • Network uptime ≥ 99.5% on core infrastructure • All backup jobs successful and restore-tested quarterly • Cloud resource costs optimised month-on-month with documented right-sizing • Zero unresolved critical tickets beyond agreed SLA thresholds • Server and network documentation kept current at all times • Zero security incidents attributable to unpatched systems or misconfigured access • Surveillance system uptime and retention compliance maintained at 100%

1 Job Title: Head of Architectural Design Consultancy- Profit Sharing Role Position OverviewThe Head of Architectural Design Consultancy leads the architectural division, overseeing design strategy, concept development, project delivery, and client engagement. The role ensures creative excellence, regulatory compliance, technical accuracy, and alignment with commercial objectives. This is not a traditional role—it's an entrepreneurial profit-sharing partnership with no fixed salary.Key ResponsibilitiesLeadership & StrategyLead and manage the architectural design team.Develop the consultancy’s design vision and technical standards.Set design quality benchmarks and ensure innovation across projects.Contribute to business development and strategic growth plans.Design OversightOversee concept design, schematic design, detailed design, and tender documentation.Ensure compliance with local authority regulations and international standards.Approve design submissions, drawings, and specifications.Lead design reviews and technical coordination meetings.Client & Stakeholder ManagementServe as primary design representative to clients and investors.Present design concepts to executive stakeholders and boards.Build strong relationships with developers, contractors, and consultants.Project ManagementEnsure projects are delivered within budget and timeline.Coordinate with structural, MEP, civil, and landscape consultants.Monitor quality assurance across all architectural deliverables.Regulatory & Authority CoordinationOversee submissions to municipalities and regulatory bodies.Ensure compliance with planning laws, building codes, sustainability standards.Business DevelopmentSupport proposal preparation and tender submissions.Participate in pitching and securing new projects.Enhance the consultancy’s brand positioning and market reputation.Education RequirementsBachelor’s Degree in Architecture.Master’s Degree in Architecture, Urban Design, or related field preferred.Professional licensure or registration with relevant authority.Experience12–20 years of progressive architectural experience.Minimum 5–8 years in senior leadership or design director role.Experience handling large-scale residential, commercial, or mixed-use projects.GCC/UAE authority approval experience highly preferred.Technical SkillsAdvanced knowledge of architectural design principles and construction methods.Proficiency in AutoCAD, Revit (BIM), and design visualization software.Strong understanding of sustainability and green building standards.Knowledge of international building codes and local regulations.Leadership & CompetenciesStrong design vision and creative leadership.Strategic business acumen.Excellent presentation and negotiation skills.High-level stakeholder engagement ability.Strong team leadership and mentoring capability.IMPORTANT: This position has no fixed base salary. It is a profit-sharing entrepreneurial role where compensation is directly tied to the commercial success and growth of the consultancy division. 12–20 years of progressive architectural experience.Minimum 5–8 years in senior leadership or design director role.Experience handling large-scale residential, commercial, or mixed-use projects.GCC/UAE authority approval experience highly preferred.