Product Manager Jobs

Who We Are NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world’s most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm — 220,000+ daily users from 170+ nations, each chasing greatness in their own way. Your Role in Our Mission As Product Manager — Trading Platform, Rules & Risk, you sit at the most consequential intersection in our product organisation — where trader experience meets financial integrity. You will lead the squad responsible for the rule engine that governs every CFD challenge: designing new challenge types, defining how rules are surfaced to traders, building the simulation and backtesting infrastructure that lets us model change before we ship it, and partnering with Trading and Risk Management to close off abuse vectors before they reach scale. Every decision you make carries direct financial consequence — and that weight is exactly what makes this role compelling. How You'll Make an Impact Challenge Design & Rule Architecture • Design and launch new challenge types (beyond Stellar, Express, Evaluation) targeting new trader segments and creating incremental revenue streams • Run competitive analysis on how other prop firms structure their challenges, rules, and risk parameters — ensure FundedNext’s rule design is differentiated and continuously innovated • Lead the CFDs Trading Rules & Risk squad — write specs for heavy backend algorithmic work including the rule engine, simulation tools, and backtesting infrastructure Trader-Facing Experience & Communication • Define how trading rules are visualised on the trader-facing dashboard — work closely with the Trader Success squad to ensure rule statuses, drawdown levels, violation warnings, and account health are displayed clearly and accurately • Design and own the end-to-end rule violation communication process — define what triggers a notification, what the messaging says, which channel it goes through (in-app alert, email, dashboard warning), and how disputes are escalated and resolved Internal Tooling & Simulation Infrastructure • Build internal admin tools requirements — define the interfaces that let the operations and risk team configure, monitor, simulate, and audit rules effectively • Partner with engineering to build rule simulation and backtesting tools — enable what-if analysis so the team can model rule changes against historical trade data before deploying them Abuse Detection & Risk Partnership • Collaborate deeply with FundedNext’s Trading and Risk Management team on abuse detection and management — translate abusive trading patterns (rule loopholes, coordinated trading, hedging abuse) into product-level rule adjustments, detection parameters, and enforcement workflows Measurement & OKR Ownership • Define and track squad OKRs: GP margin per challenge type, pass/fail ratios, rule-change impact modelling accuracy, false-positive violation rate, and trader dispute volume related to rules What You Bring • 5+ years of product management experience, with significant exposure to financial products, risk management, or trading systems • Strong quantitative and analytical skills — ability to build and interpret financial models, pass/fail simulations, and rule-change impact analyses • Experience with business rule engines, configuration-driven product logic, or algorithmic decision systems • Deep understanding of prop trading, CFD trading mechanics, drawdown calculations, and margin management — or demonstrable ability to learn complex financial domains quickly • Experience designing data visualisation for complex states — defining how rule statuses, account health, and violation warnings should be presented to both end users and internal operations teams • Strong process design skills — ability to define end-to-end communication workflows including trigger conditions, notification channels, messaging templates, and dispute escalation paths • Experience working with risk management, fraud, or compliance teams — translating business risk findings into systematic product-level adjustments • Understanding of abusive trading patterns in prop trading or financial markets (account manipulation, hedging exploitation, coordinated trading) and how to build product-level defences • Comfort with high-stakes decision-making where errors carry direct, significant financial consequences • Excellent collaboration skills with engineering teams working on heavy algorithmic and business-logic systems • Bachelor’s degree in a relevant field (Finance, Engineering, Computer Science, Mathematics, or equivalent experience) Your Journey After Applying • 30-minute HR Session with the Talent Acquisition team • 60-minute Session with the Direct Supervisor • 60-minute Session with Chief Strategy Officer Why Join NEXT At NEXT Ventures, performance is more than numbers — it’s the pulse that drives innovation and impact. Join us to architect a world-class performance and rewards ecosystem that shapes how success is recognised across continents. Be part of the team that turns ambition into achievement and potential into performance. Your next chapter in global leadership begins here.

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview: As a Product Manager at Emirates NBD, your role is to structure products, the role sits within Wealth Management and supports the full lifecycle management of structured products across all asset classes and customer segments. The role focuses on analyzing, originating, pricing, launching, and monitoring structured products while coordinating with internal stakeholders such as Investment Strategy, Relationship Managers, Legal, Compliance, Risk, and Platform teams. It is a junior to mid-level role requiring strong derivatives knowledge, technical understanding, and the ability to translate complex product details into clear, client- and sales-friendly language. Key Responsibilities: • Manage the Structured Products platform and lifecycle across all relevant ENBD channels, ensuring product range quality and continuous improvement. • Identify product needs and develop new structured product ideas aligned with client needs, market trends, house views, and business priorities. • Analyze, optimize, launch, and monitor structured products, including payoffs, underlying, issuer support, client queries, risk flags, and maturity replacements. • Lead platform enhancements and process improvements, including automation, digitization, infrastructure upgrades, issuer agreements, LTVs, and educational frameworks. • Support financial and business performance objectives by managing internal/external stakeholder relationships, distribution channels, and jointly owning SP budgets with segments and channels. • Ensure operational efficiency, compliance, and service delivery by maintaining checks and balances, monitoring the trade book, escalating yellow/red flags, and acting as the key contact for Structured Products stakeholders. Skills and Experience: • Strong academic background with an undergraduate degree in Engineering/Mathematics and preferably a postgraduate degree in Finance with derivatives exposure. • Minimum 2 years of experience in Structured Products and/or derivatives, with Wealth Management experience considered an advantage. • Strong technical knowledge of derivatives and structured products, including payoffs, underlying, institutional term sheets, and pricing factors. • Ability to analyze and validate product documentation, including reviewing moderate-complexity term sheets against intended payoff structures. • Strong communication skills, with the ability to explain complex structured products in simple language and prepare clear client/sales scripts. • Desirable coding skills and strong behavioral competencies, including clear thinking, problem-solving, stakeholder relationship management, and attention to detail. There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

Description Optasia is a fully enabled B2B2X financial technology platform covering scoring, financial decisioning, disbursement and collection. We are committed to enabling financial inclusion for all. We are changing the world our way. We are seeking enthusiastic professionals with energy, who are results driven and have a can-do attitude, who want to be part of a team of likeminded individuals delivering solutions in an innovative and exciting environment. What you will do: • Assist on market research and identification of distribution partners in Africa • Discover underserved segments • Identify new asset classes • Explore regulatory or market shifts • Analyze competitor product gaps • Define features • Manage backlog • Own CR prioritization • Support initial product roll-outs and integrations • Create detailed use cases, business requirements, and marketing requirements • Conduct feasibility studies and write business plans • Lead product design, development and release process for assigned products • Coordinate the collection, description, analysis and prioritization of requests for new product functionality from customers and prospects, define MVP • Monitor the developments and the dynamics of the fintech credit space • Monitor the introduction of new credit product propositions • Evaluate distribution partners and define products that fit their needs • Prepare detailed business requirement specifications • Prepare product requirement specifications (for new product ideas) • Define go-to-market strategy • Write/edit user manual, sales support documentation, proposal templates and other collateral • Draft contract templates in conjunction with the legal team • Engage with multiple stakeholders within our company to put together all the pieces of the product puzzle • Train commercial and operations team on new product and new distribution partners • Monitor and optimize the new products and partnerships during the first year of operations What you will bring: • At least 5 years experience in product management or large account management • Bachelor’s or Master’s degree in any related course (business degree, engineering) • Ability to translate complex technical specifications into clear user and commercial benefits • Excellent PowerPoint and presentation skills • Must have a facilitating and supportive attitude and a creative mindset • Excellent knowledge of English language • Ability to cope with fast changing technologies used in application developments • Capability of integration in an international and multi-cultural environment Why you should apply What we offer: • Competitive remuneration package • Extra day off on your birthday • Performance-based bonus scheme • Comprehensive private healthcare insurance • All the tech gear you need to work smart Optasia’s perks: • Be a part of a multicultural working environment • Meet a very unique and promising business and industry • Gain insights for tomorrow’s market foreground • A solid career path within our working family is ready for you • Continuous training and access to online training platforms

Work Arrangement: Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business. The Role: The Field Service Engineering & Product Liability Manager will lead field service engineering activities, product safety investigations, and technical assistance governance across GM Middle East Operations (MEO). The position provides day-to-day leadership for complex technical escalations, dealer support, team capability building, and cross-functional follow-through. This role partners closely with Legal, Engineering, Quality, TAC, and field teams to improve customer satisfaction, product quality, and field performance. Success requires strong ownership, technical judgment, stakeholder alignment, and disciplined execution to drive timely case closure and sustained field improvements. What You’ll Do: • Lead the regional response to complex TAC and field technical escalations and ensure disciplined follow-up until closure. • Lead product safety and liability investigations from intake through closure, including field visits, evidence gathering, technical review, and final reporting. • Partner with Platform Engineering and Quality to move issues from symptom identification to root cause and corrective action, leveraging PIRs, repeat cases, and field observations to identify emerging trends early • Build clear fact patterns on thermal incidents, crashes, and other product-related cases and ensure early engagement of the right stakeholders. • Interview customers or dealer personnel when required and ensure information is captured professionally and completely. • Prepare investigation reports with strong technical logic, clear observations, high-quality documentation, and practical recommendations. • Establish and maintain governance routines (KPIs, case trackers, escalation meetings, action tracking) and coach the team to strengthen capability, consistency, and accountability. Your Skills & Abilities: • Bachelor’s degree in Mechanical Engineering (or equivalent). • 8–10 years professional experience in automotive technical service (or similar), including at least 5 years of hands-on technical experience on GM vehicles. • Strong depth in automotive technology, engineering principles, field diagnostics, and service practices. • Demonstrated ability to manage complex technical cases, sensitive investigations, and cross-functional escalations with discipline and sound judgment. • Strong stakeholder management capability across internal functions, field teams, and dealer partners. • Ability to simplify complex technical topics and communicate clearly to different audiences. • Arabic language proficiency (spoken and written) is mandatory What Will Give You A Competitive Edge: • Engineering degree with automotive specialization. • MBA (or equivalent) is an added value. • Experience leading governance routines such as KPI reviews, operational follow-up cadences, and escalation meetings.

Job Requisition ID: 178373 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview Of The Role: The Senior Project Manager is responsible for managing the successful delivery of a single large-scale construction project, ensuring it aligns with the Project Director’s objectives and organizational strategic goals. The role demands adherence to budget, timeline, and quality standards within a complex and high-stakes environment. It involves managing multi-disciplinary teams, navigating regulatory requirements, and fostering effective stakeholder communication to achieve a high standard of project delivery. The Senior Project Manager must employ proactive risk management and commit to continuous improvement, collaborating closely with the Project Director to ensure alignment with broader organizational objectives. What You Will Do: Project Execution and Management • Lead the end-to-end delivery of a high-value construction project, ensuring it aligns with the Project Director’s objectives and meets client expectations. • Ensure the project progresses according to the approved schedule and remains within budget, meeting all programme timelines and financial constraints. • Oversee all aspects of the project scope, including high-rise, residential, or commercial components, ensuring alignment with specifications and quality expectations. • Develop and execute a delivery strategy tailored to the project’s unique needs, ensuring alignment with AFEC’s Business Plan and Long-Range Financial Plan. • Set up clear processes and controls for managing project timelines and resources, optimizing delivery timeline while maintaining high standards of quality and cost-efficiency. • Establish comprehensive risk management processes to identify, assess, and mitigate risks that could affect project timelines, quality, or profitability. Financial Management • Oversee the financial aspects of the project, including budgeting, cost forecasting, and implementing financial controls, to ensure alignment with budgetary goals. • Achieve project profitability targets by managing costs carefully and negotiating favourable subcontractor agreements. • Ensure diligent contract administration for the project, protecting the company’s financial interests and proactively managing risks associated with cost overruns and delays. Leadership and Team Coordination • Directly oversee a multidisciplinary team dedicated to the project, ensuring team alignment and cohesion in achieving project goals. • Recruit, motivate, and retain qualified team members, fostering high performance and accountability within the project team. • Cultivate a collaborative culture, encouraging open communication and proactive problem-solving. • Ensure compliance with safety, quality, and environmental standards, fostering a professional and compliant project environment. Client and Stakeholder Management • Serve as the main point of contact for the client’s project team, maintaining consistent and clear communication. • Manage client expectations proactively, aligning project delivery with client requirements. • Act as the liaison between clients, contractors, and internal teams, ensuring clear communication and timely issue resolution. Required Skills To Be Successful: • Proficiency in project scheduling software such as Primavera P6 or MS Project. • Skilled in budget management and cost control to identify cost-saving opportunities without compromising quality. • Expertise in risk management and quality assurance standards to ensure compliance. • Excellent communication skills to engage and manage relationships with stakeholders while providing clear, consistent updates. What Qualifies You For The Role: • Bachelor’s or Master’s Degree in Civil Engineering, Construction Management, or a related field. • Professional certifications such as PMP or PRINCE2 are preferred. • 12 to 15 years of experience managing large-scale construction projects with a demonstrated ability to meet strict timelines and budgets. • Proven track record of successful project delivery, particularly in managing multidisciplinary teams, including design and procurement, within a construction setting. • Strong understanding of project management principles, safety standards, and quality assurance practices specific to large-scale construction projects. About Al-Futtaim Contracting Al-Futtaim Contracting offers customers complete engineering and systems integration solutions. The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.

Overview: As a Sr. Technical Program Manager , you will serve as a designated operational delivery manager for our enterprise customers utilising our Unified Operations (UOps) services, AWS's highest-tier support experience for customers with business-critical workloads. You will be responsible for building Unified Operations enablement plans in conjunction with the Technical Account Manager (TAM), orchestrating Unified Operations resources, and managing the delivery of UOps to our customers. This role requires a strategic thinker with strong leadership skills. Key job responsibilities Key Responsibilities • Act as the single-threaded leader for UOps delivery for onboarding workloads with stringent uptime requirements, making high-judgment technical decisions that directly impact business continuity and operational resilience • Communicate directly with customer leadership regarding progress, blockers, and operational integrity • Partner with Account TAMs and other specialists to build and execute customer-specific Unified Operations enablement plans, orchestrating capabilities across multiple technical domains aligned with customer outcomes • Orchestrate collaboration between Unified Operations teams (DSEs, CDP Engineers, FAMs), Account Teams, and customer stakeholders to drive best practice adoption • Monitor and analyse UO metrics to identify areas for continued customer improvement. • Implement integrated incident management with AWS-monitored infrastructure and pre-agreed runbooks • Drive actions from TAM-led reviews of architectural, observability, resilience, and problem management gaps for their most critical workloads • Collaborate with technical specialists to drive technical guidance across multiple domains • Provide feedback to the Unified Operations product teams and other leaders on areas for service improvements Basic Qualifications: - * Understanding of incident management and problem resolution processes - * Strong verbal and written communication skills with ability to influence senior technical stakeholders - * Proven ability to make high-judgment technical decisions in complex environments - * Experience leading cross-functional teams with a mix of technical and operational roles Preferred Qualifications: - Experience with resilience engineering, chaos engineering, and observability practices - * Understanding of enterprise IT operational capabilities – examples include Change, Incident - Management, infrastructure management or applications management - * Knowledge of the AWS Well-Architected Framework and best practices - * AWS or other public cloud certifications - * Background in regulated industries Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it! Why work for Sirva? Being an international brand with a cross regional structure your career opportunities could be endless! You can make colleagues, connections, and friendships the world over with Sirva. Diversity and inclusion is part of our service and therefore is part of our DNA. At Sirva our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify. Sirva has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you. Position Summary The Global Assignment Consultant (GAC) provides essential support to corporate clients by managing employees relocating for international assignments. The GAC serves as the primary point of coordination for assignees, ensuring effective delivery of assignment management services in line with international policies and procedures. Key Responsibilities Relocation & File Management (60%) • Oversee delivery of assignment management services, including: • Policy counseling • Destination services • Household goods shipping • Immigration support • Departure services • Expense management • Interpret client international assignment policies and provide tailored guidance to assignees • Provide ongoing consultation throughout the assignment lifecycle Supplier & Stakeholder Coordination (20%) • Collaborate with internal teams to ensure seamless assignee experience • Manage Global Certified Provider communications and ensure service quality Client Communication & Support (10%) • Act as liaison with client HR contacts on assignment-related matters • Support exception management and provide policy recommendations • Deliver status updates and proactively address issues Other Responsibilities (10%) • Perform additional duties to support Manager, Client, and Assignees Qualifications & Skills • Minimum: • 2+ years of relocation experience OR • 3+ years of customer service experience • Knowledge of international assignment management and global business practices • Strong problem-solving skills with ability to work independently • Excellent written and verbal communication skills • Strong organizational and multitasking ability • Ability to meet deadlines in a fast-paced environment • Strong interpersonal and presentation skills • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Preferred Skills • Overseas work or living experience • Additional language proficiency Education Requirements • High school diploma (required) • Bachelor’s degree (preferred) Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com. Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company! Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [email protected] and let us know the nature of your request and your contact information.

We are seeking an experienced Product Owner with a strong background in the Gaming industry to lead the development and optimization of our gaming products. You will be the bridge between business goals player needs and technical executionensuring our products deliver exceptional user experiences meet compliance requirements and achieve commercial success. Key Responsibilities Product Vision & Strategy • Define and maintain the product roadmap aligned with business objectives and market trends. • Conduct competitor analysis and market research to identify opportunities for innovation. Backlog Management • Own and prioritize the product backlog ensuring clarity and alignment with strategic goals. • Write detailed user stories acceptance criteria and functional specifications. Feature Development • Collaborate with design development and QA teams to deliver high-quality features on time. • Oversee the end-to-end lifecycle of new games features and platform enhancements. Performance Monitoring • Track KPIs such as GGR NGR RTP retention and conversion rates. • Use analytics tools (e.g. GA Power BI Hotjar) to identify improvement areas. Player Experience & Retention • Implement gamification bonus strategies and player segmentation to boost engagement. • Conduct A/B testing to optimize features promotions and user flows. Compliance & Risk Management • Ensure all products meet regulatory requirements in target markets. • Work closely with compliance teams to integrate necessary controls. Requirements Experience: • 3-5 years as a Product Owner or Product Manager in the Gaming sector. • Proven track record of delivering successful gaming products in regulated markets. Skills & Knowledge: • Deep understanding of metrics (GGR NGR RTP). • Familiarity with payment systems game providers and player behavior analytics. • Strong UI/UX sensibility and ability to translate player needs into product features. • Proficiency in tools like Jira Confluence GA Power BI. Soft Skills: • Excellent communication and stakeholder management skills. • Strong analytical and problem-solving abilities. • Ability to thrive in a fast-paced agile environment.

Lead, Client Solutions Location: Dubai Reports to: Director of Client Solutions, EMEA, dotted line to Regional MD Team structure: Senior leadership role responsible for client solutions excellence, strategic execution, and team development across the region. About Channel Factory Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. Channel Factory embodies a strong culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. About the role The Lead, Client Solutions (CSM Lead) is responsible for overseeing client solutions excellence, strategic execution, and team development across the region. This role requires a blend of leadership, strategic planning, and client management expertise to ensure high-quality execution of digital media campaigns while maintaining strong client relationships. As the primary escalation point for the region, the Lead CSM is responsible for developing client solutions strategies, managing high-value client accounts, optimizing processes, and mentoring a team to maintain a high standard of service. This role also plays a critical part in client retention, business growth, and regional expansion efforts in collaboration with internal teams, including Sales, Ad Operations, and Product Development. This position is suited for a highly experienced Client Solutions professional with a proven track record of leadership, client strategy, and operational excellence. Key responsibilities Strategic leadership & regional growth • Oversee the Client Solutions team’s performance and strategic initiatives for the region. • Develop and execute growth strategies to expand and retain client business. • Define and implement client communication frameworks and best practices to maintain high service standards. • Lead the team’s engagement with key agency groups and enterprise-level clients, driving expansion efforts in new markets. Team leadership & development • Manage a team of 6+ Client Solutions Managers, ensuring development through coaching, mentorship, and structured training programs. • Set clear objectives and career development plans for team members. • Lead onboarding efforts for new hires, ensuring seamless integration into the team. • Foster a high-performance team culture focused on collaboration, accountability, and continuous improvement. Client relationship management & account growth • Serve as the primary strategic contact for high-value clients and agency partners. • Lead client retention, renewals, and incremental growth strategies across the region. • Identify and proactively address challenges or escalations, ensuring a seamless client experience. • Develop short-term and long-term account plans for key clients, aligning with overall business goals. • Work closely with local sales, resellers and partners to expand the client portfolio in markets. Campaign strategy & execution oversight • Act as the key escalation point for troubleshooting campaign-related challenges. • Oversee campaign pacing and KPI performance, ensuring proactive optimization efforts. • Provide strategic guidance on campaign targeting, positioning, and data-driven optimizations. • Work alongside Sales and Ad Operations to improve campaign workflows and client outcomes. Process optimization & reporting • Implement scalable operational processes that enhance efficiency across the Client Solutions team. • Regularly report regional progress, wins, and challenges to the Director of Client Solutions, EMEA & Regional MD. • Utilize Salesforce and internal reporting tools to track client health, renewals, and growth opportunities. • Ensure the team remains at the forefront of industry trends and digital advertising innovations. Required skills & qualifications • 7+ years of experience in digital media, with at least 2+ years in a leadership or senior client-facing role within a digital advertising organization, ad tech startup and/or media agency. • Strong track record of managing and developing teams, with proven mentorship abilities. • Extensive knowledge of YouTube and/or social media advertising, programmatic media, and digital video platforms. • Highly proficient in campaign management, performance tracking, and data-driven optimization. • Advanced analytical skills, with expertise in Excel, forecasting, and KPI analysis. • Exceptional communication, negotiation, and relationship management skills. • Experience with Salesforce or similar CRM and reporting platforms. • Google Ads or YouTube certification is a plus.

Job Description Job Purpose At Emirates Group our Analytics Centre of Excellence (ACoE) is a centralized unit that provides data and analytics support to Emirates Group businesses. This allows our businesses to make better decisions by using data and analytics to understand our customers, operations, and markets.The ACoE is an essential part of Emirates Group's digital transformation strategy. The unit is helping Emirates Group to become a more data-driven organization and to make better decisions by using data and analytics. As a Data Scientist Team Lead you will manage and drive data science projects through the application of mathematical modelling, machine learning, problem structuring and big data analysis to solve complex business problems across the Emirates Group portfolio. The role will require strong skills in computer science, mathematics, statistics and creative problem solving. The job holder is a focused individual who is able to transcend the world of theory, bring it to life in the business context and collaborate successfully with cross functional teams including academic researchers, business stakeholders and information technology teams. In This Role You Will • Manage team of Data Scientists, ensuring the culture, strategy and vision are passed to the teams. Aligned with the DS and EA leadership, review team capabilities and establish training/mentoring plan. • Support and drive DS execution within team, targeting and developing relationships with the key internal stakeholders and clients to continue to drive practice demand growth. • Derive business insight from large, structured, semi-structured and unstructured, data sets and work with business stakeholders to deploy insights derived from this analysis to extract commercial value. • Develop, formulate and execute big data models to solve complex business problems. Research, design, implement and validate cutting-edge algorithms to achieve targeted business outcomes using mathematical models, machine learning, operational research theories and dynamic simulations. • Build prescriptive models to identify multi-dimensional trends and patterns to understand our customers, optimise revenue and demand management plus drive efficiencies across the operational environment including aircraft operations, engineering, workforce management and catering. • Work with cross-functional team members, combining computer science and mathematics, to identify and inject high-value actionable insights into business processes at their point of highest impact. Work in quick iterations, using the techniques and algorithms best suited for solving the challenging problems of the aviation business. • Develop and recommend enhancements to existing tools with the goal of advancing the data science capabilities of the organisation. Perform validation and testing of models to ensure adequacy and reformulate models as necessary. • Clearly document and communicate the outcomes of the data science initiatives and make sure that the insights and findings can be clearly understood by business stakeholders and translated into actions. • Inspire and promote the adoption of advanced analytics and data science across the entirety of our organization and provide expertise on mathematical concepts for the broader applied analytics team. Qualification To be considered for the role, you must meet the below requirements: Qualifications • MSc/PhD in a relevant field such as data science, operations research, mathematics, science, data mining, artificial intelligence, applied statistics, machine learning or economics. Experience • 7-10+ years of hands-on experience in the Analytics ecosystem including: • Experience Managing Data Science or Analytics Teams or acting as Manager in a consulting company. • 3-5 years hands-on experience with big data technologies (Spark and Hadoop ecosystem) and deep learning frameworks (Tensorflow, Keras, etc.). • 5-7 years hands-on experience with SQL, R, Python. • 2-4 years hands-on experience with DevOps frameworks (Git, CI/CD, Docker). • 3-5 years hands-on experience building libraries and packages to be re-used by others. • 3-5 years hands-on experience building DS Solutions for production usage. • Team player with a problem-solving attitude. • Experience of leading & delivering advanced analytical projects to large, complex organisations in a multi-functional environment. • Able to challenge and review the quality and value generated from analytical output. • Focus on driving business value for business clients to support long term relationships. Ability to grow teams, ensuring the culture and strategy gets followed by the new hires. Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Salary & benefits Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers Job Details Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.emirates.com Job Function: Data Science & AI Company Industry/ Sector: Other What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. 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