## Customer Care Executive – Inbound Process (TVS)
• *Company:** Altruist Technologies Pvt. Ltd.
• *Location:** Sector 6, Noida
• *Work Mode:
• * Work From Office | **Hiring:** Immediate **Experience:** 0–5 Years |
• *Education:** 12th Pass / Undergraduate / Graduate
• *Job Responsibilities:** * Handle inbound customer calls for the TVS process. * Assist customers with queries and provide effective solutions. * Maintain a customer-focused and positive approach. * Use basic computer skills for customer handling and process updates.
• *Eligibility & Skills:** * Freshers and experienced candidates can apply. * Good Hindi communication and basic English required. * Good interpersonal and communication skills. * Ability to interact confidently with customers.
• *Salary (In-hand):** * Freshers: ₹14,000/month
• Experienced: ₹17,000/month
• *Work Schedule:** 6 Days Working | Rotational Week Off
• *Interview Location:** Altruist Technologies Pvt. Ltd., 2nd Floor, Plot No. 1, F Block, Sector 6, Noida, Uttar Pradesh – 201301
WE ARE HIRING FOR BEHALF OF ALTRUIST TECHNOLOGIES PVT LTD
Pay: ₹14,000.00 - ₹17,000.00 per month
Work Location: In person
Corporate Sales Executive in Greater Noida (Sadar Bazaar)
NCR Eduservices•Noida, Uttar Pradesh, IN
0+ Years Exp
Posted: 13/9/2026
Working hours and Days: 5 PM to 2 AM (Mon To Sat). 1st and 3rd Sat off.
Qualification: Bachelor's or Master degree in Business Administration or related field
Job Summary A Sales Executive is responsible for driving company sales by sourcing new clients and maintaining relationships with existing clients. The role involves understanding customer needs, presenting appropriate solutions, and negotiating terms to close sales successfully.
Key Responsibilities
- Identify and generate current business opportunities through various channels.
- Develop and maintain strong relationships with existing and potential clients.
- Conduct market research to identify selling possibilities and evaluate customer needs.
- Prepare and deliver presentations on products/services.
- Provide after-sales support and maintain customer satisfaction.
About Company: We are one of the fastest-growing entity with a group of more than 45,000+ teachers, trainers, content developers, SMEs, Professors, HODs, vice-principals, principals, directors, etc. having a good experience in education domain. We are working closely with more than 200+ schools, colleges, online tutoring and e-learning companies in India, Japan, the US, Nepal, Malaysia, & UK. We are looking for like-minded people who love to work in a challenging environment and ready to take lead. NCR Eduservices is widely recognized and recently covered by various Newspapers and channels for our work in the education domain.
Senior Architect
UnitedHealth Group•Noida, Uttar Pradesh, IN
10+ Years Exp
Posted: 12/9/2026
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
• Lead architecture strategy, solution design, and technology modernization initiatives supporting business objectives, enterprise standards, and regulatory requirements
• Define and communicate target-state architectures, technical roadmaps, reference patterns, and architectural guardrails to drive consistency, scalability, and long-term sustainability
• Partner with business, product, engineering, security, and operational teams to translate business requirements into secure, scalable, cloud-enabled technology solutions
• Provide technical leadership for cloud migration, application modernization, data integration, and enterprise platform transformation initiatives, including M3P architecture evolution (M3P reference added as role-specific context)
• Conduct architecture assessments, impact analyses, and technology evaluations to identify risks, dependencies, technical debt, and optimization opportunities
• Establish and enforce non-functional requirements, including performance, resiliency, availability, security, compliance, disaster recovery, and operational readiness standards
• Guide engineering teams through solution implementation, architecture reviews, proof-of-concepts, design decisions, and adoption of enterprise standards and best practices
• Influence stakeholders and leadership through effective communication of architectural vision, technology strategy, business value, risks, and trade-offs
• Champion innovation and AI-enabled engineering practices leveraging approved tools such as Microsoft 365 Copilot, GitHub Copilot/Codex, and Claude to improve design quality, productivity, documentation, and delivery outcomes
• Mentor architects, engineers, and technical leads while fostering a culture of collaboration, continuous improvement, accountability, and customer-focused innovation
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field; equivalent experience considered
• 10+ years of progressive experience in software engineering, solution architecture, enterprise architecture, or technology leadership roles
• 5+ years of experience designing and governing large-scale enterprise applications, integrations, and cloud-based solutions
• Demonstrated experience developing architecture roadmaps, target-state architectures, reference architectures, and technology modernization strategies
• Experience conducting architecture reviews, impact assessments, technical evaluations, and trade-off analyses to support strategic decision-making
• Experience mentoring engineers and architects while driving adoption of enterprise standards, governance processes, and best practices
• Solid understanding of cloud platforms (Azure preferred), application modernization, APIs, event-driven architectures, microservices, and integration frameworks
• Proven expertise in non-functional requirements including security, resiliency, scalability, performance, disaster recovery, and operational readiness
• Proven ability to communicate architecture vision, technical strategies, and recommendations to engineering teams, business stakeholders, and executive leadership
• Proven solid analytical, problem-solving, collaboration, and stakeholder management skills
Preferred Qualifications:
• TOGAF, Azure Solutions Architect, AWS Solutions Architect, or equivalent architecture certifications
• Experience leading cloud migration and modernization initiatives for large enterprise platforms
• Healthcare, health insurance, pharmacy, claims, billing, or financial systems experience
• Experience with M3P, ORMB, NextGen, MarTech, or large-scale enterprise transaction processing platforms
• Experience leveraging AI-assisted engineering tools such as Microsoft 365 Copilot, GitHub Copilot/Codex, Claude, and enterprise AI platforms to improve architecture quality and delivery outcomes
• Familiarity with DevSecOps, CI/CD pipelines, Infrastructure as Code, observability, and site reliability engineering practices
• Azure cloud architecture, healthcare domain expertise, M3P/ORMB platforms, DevSecOps
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Urgently hiring -Customer Support Executive , Voice Process -NO (Noida)
Risebird•Noida, Uttar Pradesh, IN
5+ Years Exp
Posted: 12/9/2026
Hi,
We are having an urgent job opportunity for a Customer Support Executive position.
Job Title: Customer Support Executive
Location: Noida, Sector 62
Joining: Immediate Joiners Only
About Risebird
- Leading Interview as a service platform for experts who are exploring part time, freelance and moonlighting interviewing opportunities.
- Platform for talented people to monetize their idle hours in interviewing
- Largest interviewers network- 15k interviewers from 2600 companies, delivered 3.5 Lakh interviews, customers fortune 500 companies, 25+ crores paid to part-time interviewers in last 5 years
- VC funded startup
- More details on https://risebird.io/
Key Responsibilities
- Handle inbound and outbound voice calls professionally.
- Address customer queries, concerns, and service requests effectively.
- Provide accurate information and resolve issues within defined TAT.
- Manage client escalation handling and ensure timely resolution.
- Perform client retention - related activities to improve customer satisfaction.
- Provide operational support to ensure smooth daily operations.
- Escalate complex issues to relevant internal teams.
- Adhere to company policies, quality sandards, and process guidelines.
- Collaborate with team members to achieve service-level targets.
Required Skills
- 1- 4 years of experience in Customer Support .
- Excellent spoken English communication skills.
- Strong customer-handling and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Basic computer skills and CRM knowledge.
Restaurant Onboarding Manager (Noida)
Ascon Softech India•Noida, Uttar Pradesh, IN
7+ Years Exp
Posted: 11/9/2026
About Gintaa
At Gintaa, were redefining how Indians order food. With our focus on affordability, exclusive restaurant partnerships, and hyperlocal logistics, we aim to scale across Indias Tier 1 and Tier 2 cities. Were backed by a mission-driven team and expanding rapidly now’s the time to join the core tech leadership and build something impactful from the ground up.
Role Overview
We are looking for an experienced and execution-driven Restaurant Onboarding Manager to lead Gintaa’s restaurant acquisition and onboarding role will be responsible for identifying and acquiring high-potential restaurant partners, managing commercial discussions, ensuring documentation and onboarding completion, coordinating menu and catalogue setup, driving restaurant activation, and ensuring that newly onboarded restaurants become successfully operational on the Gintaa ideal candidate must have 5–7 years of hands-on experience specifically in restaurant onboarding, restaurant acquisition, merchant acquisition, food-tech partnerships, or restaurant account management within the online food delivery ecosystem.
Key Responsibilities
1. Restaurant Acquisition & Market Expansion
- Own restaurant acquisition and onboarding targets across assigned territories, zones, and markets.
- Identify high-potential restaurants, QSRs, cloud kitchens, local food brands, restaurant chains, and strategic merchant partners.
- Develop market-level acquisition strategies based on cuisine gaps, customer demand, locality coverage, pricing, and restaurant popularity.
- Build and maintain a robust pipeline of prospective restaurant partners.
- Conduct regular market mapping and identify restaurants currently missing from Gintaa's portfolio.
- Drive both field-based and strategic restaurant acquisition initiatives.
- Support Gintaa's expansion into new locations by rapidly developing the restaurant supply base.
2. Restaurant Onboarding
- Manage the complete restaurant onboarding lifecycle from initial contact to successful activation.
- Coordinate collection and verification of required restaurant information and documentation.
- Ensure restaurant profiles, menus, pricing, operating hours, images, bank details, tax information, and other required information are accurately captured.
- Coordinate internally for account creation and platform configuration.
- Ensure onboarding activities are completed within defined turnaround times.
- Maintain high onboarding quality and minimize errors that could affect restaurant operations or customer experience.
3. Commercial Negotiation & Partner Conversion
- Conduct commercial discussions with restaurant owners, decision-makers, and management teams.
- Clearly communicate Gintaa's value proposition and partnership model.
- Negotiate commercials and partnership terms within approved company guidelines.
- Handle objections and competitive comparisons effectively.
- Drive conversion of qualified restaurant leads into active partners.
- Maintain transparency in all commercial commitments made to restaurant partners.
4. Restaurant Activation & Go-Live
- Own the journey from Lead Meeting Agreement Documentation Menu Setup Onboarding Go-Live First Order.
- Ensure newly onboarded restaurants become operational within the defined activation timeline.
- Coordinate with restaurant partners to resolve issues delaying activation.
- Track restaurants that have completed onboarding but have not gone live or received orders.
- Drive activation and first-order completion for newly onboarded partners.
- Ensure restaurant partners understand the operational workflow before going live.
5. Menu & Catalogue Readiness
- Ensure restaurant menus are accurately represented on the Gintaa platform.
- Coordinate menu collection, item categorization, pricing, descriptions, images, availability, add-ons, and customization requirements.
- Ensure restaurant information including address, operating hours, cuisines, and contact details is accurate.
- Work closely with catalogue/content teams to minimize menu-related errors.
- Coordinate with restaurant partners for timely menu updates whenever required.
6. Partner Training & Operational Readiness
- Educate newly onboarded restaurant partners on order acceptance and management processes.
- Explain platform workflows, restaurant responsibilities, delivery coordination, cancellations, customer issues, and escalation procedures.
- Ensure restaurant staff understand how to efficiently manage online orders.
- Provide initial operational support during the restaurant's launch phase.
- Reduce early-stage operational issues through effective onboarding and training.
7. Restaurant Partner Relationship Management
- Build strong working relationships with restaurant owners and key decision-makers.
- Act as an escalation point during the initial onboarding and activation period.
- Understand restaurant partner concerns and coordinate internally for resolution.
- Maintain high levels of partner satisfaction throughout the onboarding journey.
- Ensure smooth handover of successfully activated restaurants to the relevant account management or restaurant operations team.
8. Team Management & Leadership
- Lead and mentor Restaurant Acquisition Managers, Onboarding Executives, Business Development Executives, and field teams.
- Allocate territories and acquisition targets based on market potential.
- Conduct daily and weekly pipeline reviews with the team.
- Track individual and team-level performance against defined targets.
- Coach team members on pitching, negotiation, objection handling, and restaurant conversion.
- Build a high-performance culture focused on acquisition quality, speed, ownership, and execution.
9. Market Intelligence & Competition Tracking
- Maintain strong awareness of the local restaurant and food delivery ecosystem.
- Track competitor restaurant partnerships, market penetration, restaurant offers, and acquisition activities.
- Gather structured feedback from restaurant partners regarding market trends and competitor propositions.
- Identify cuisine, pricing, locality, and restaurant-selection gaps in Gintaa's marketplace.
- Share actionable market intelligence with business leadership.
10. Cross-Functional CoordinationWork closely with:
- Restaurant Operations
- Catalogue/Menu Management
- Sales & Business Development
- Finance
- Legal/Compliance
- Customer Support
- Delivery Operations
- Product & Technology
- Marketing
Ensure smooth movement of restaurant partners across the entire acquisition, onboarding, activation, and operational handover journey.Key Performance Indicators (KPIs)Performance for this role will primarily be measured through:
- Number of Restaurants Acquired
- Qualified Lead-to-Onboarding Conversion %
- Restaurants Onboarded per Month
- Restaurant Activation / Go-Live Rate
- Average Onboarding TAT
- Documentation Completion Rate
- Menu/Listing Accuracy
- Agreement-to-Go-Live TAT
- Onboarding-to-First-Order Conversion
- Restaurant Partner Drop-Off Rate
- Acquisition Cost per Restaurant
- Restaurant Coverage by Zone
- Target vs. Achievement
- Team Productivity
- Restaurant Partner Satisfaction
Required Experience & Qualifications
- 5–7 years of relevant professional experience.
- Prior experience in the same domain – restaurant acquisition, restaurant onboarding, food-tech merchant acquisition, or restaurant partnerships – is MANDATORY.
- Candidates without relevant restaurant/food-delivery onboarding or acquisition experience will not be considered for this position.
- Proven experience working directly with restaurant owners, restaurant chains, QSRs, cloud kitchens, or food-service businesses.
- Strong experience in restaurant acquisition, onboarding, activation, and commercial negotiations.
- Experience managing field sales/acquisition teams and territory-level targets.
- Strong understanding of online food delivery marketplace operations.
- Graduate degree in Business Administration, Marketing, Sales, Hospitality, or a related discipline.
- MBA/PGDM will be an advantage.
- Strong proficiency in Excel/Google Sheets, CRM systems, MIS reporting, and performance dashboards.
- Excellent communication, negotiation, stakeholder management, and presentation skills.
- Willingness to travel extensively within assigned markets and interact directly with restaurant partners.
Customer Support Executive - Voice (Noida)
BUSINESS INTEGRA•Noida, Uttar Pradesh, IN
0+ Years Exp
Posted: 11/9/2026
Customer Associate/ Senior Customer Associate - Voice
Location: Noida
Industry: BPO
Working Days: 5 Days Working (Split Week Off)
Shift: Night Shift
Transportation: Two-Way Cab Facility Provided
Sales Executive – Industrial Projects
AGNIM ENGINEERZ PVT. LTD•Noida, Uttar Pradesh, IN
4+ Years Exp
Posted: 10/9/2026
Job Description – Sales Executive – Industrial Projects
Company: Agnim Engineerz Pvt. Ltd.
Job Title: Sales Executive – Industrial Projects
Location: Delhi NCR
Department: Business Development / Sales
Experience: 1–4 Years
CTC: ₹3–5 LPA + Performance Incentives
Employment Type: Full-time
Reporting To: Business Development Manager / Business Head
About the Role
Agnim Engineerz Pvt. Ltd. is looking for a Sales Executive – Industrial Projects to support our business growth by identifying new clients, generating qualified leads, developing customer relationships, and converting business opportunities into projects.
The ideal candidate should have experience in B2B Sales, Business Development, Technical Sales, Industrial Sales, or Project Sales and should be comfortable with client meetings and field/business development activities.
Key Responsibilities
• Identify and develop new business opportunities in the industrial and project sector.
• Generate leads through cold calling, networking, references, market research, email campaigns, and client visits.
• Identify potential industrial clients, contractors, consultants, and project stakeholders.
• Make regular calls and follow-ups with prospective and existing clients.
• Schedule and conduct client meetings and site visits.
• Understand client requirements and identify suitable products/services.
• Promote the company's Fire Protection, Fire Fighting, MEP and Industrial Engineering solutions.
• Coordinate with the technical/engineering team to understand project requirements.
• Support preparation and submission of quotations, proposals, BOQs and techno-commercial offers.
• Follow up on enquiries, RFQs, quotations, proposals and tenders.
• Maintain a proper sales pipeline and lead database.
• Build and maintain long-term relationships with clients.
• Identify opportunities for repeat business and additional project requirements.
• Negotiate with clients and support the team in order conversion and closing.
• Achieve assigned monthly/quarterly business development and sales targets.
• Prepare daily/weekly reports covering calls, meetings, leads, enquiries and opportunities.
• Coordinate with internal teams for smooth handover of confirmed projects.
Required Skills & Qualifications
• Graduate / Diploma / B.Tech / B.E. in Mechanical, Electrical, Civil, Fire & Safety, or a relevant field.
• 1–4 years of experience in Business Development, B2B Sales, Technical Sales, Industrial Sales, Project Sales, or related roles.
• Strong communication and interpersonal skills.
• Good lead generation and client acquisition skills.
• Good follow-up, negotiation and presentation skills.
• Ability to communicate confidently with clients and decision-makers.
• Basic understanding of technical products/services and project requirements.
• Basic knowledge of MS Excel, MS Word, PowerPoint and Email.
• Willingness to travel for client meetings and field sales activities.
• Target-oriented, self-motivated and willing to learn.
Preferred Experience
Experience in any of the following sectors will be an advantage:
• Industrial Sales
• Technical Sales
• B2B Sales
• Project Sales
• Engineering Solutions
• MEP
• EPC
• Fire Protection / Fire Fighting
• Mechanical Projects
• Industrial Safety
Candidates with strong B2B / Technical / Industrial Sales experience are encouraged to apply even if they do not have prior Fire Protection experience.Key Performance Areas
• New Lead Generation
• New Client Acquisition
• Client Meetings & Visits
• Qualified Enquiries / RFQs
• Proposal & Quotation Follow-up
• Sales Pipeline Development
• Order Conversion
• Revenue Generation
• Repeat Business & Client Relationship
Salary & Benefits
CTC: ₹3–5 LPA + Performance-Based Incentives
Salary will be based on the candidate's relevant experience, communication skills, sales capability and overall suitability.
How to Apply
Interested candidates can share their updated CV:
Email: [email protected]
Contact: 99719 16153
HR: Jyoti Singh
Agnim Engineerz Pvt. Ltd.
Noida Sector 142, Uttar Prades
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
• Paid sick time
• Provident Fund
Work Location: In person
International Customer Support Associate
HCLTech•Noida, Uttar Pradesh, IN
0+ Years Exp
Posted: 9/9/2026
Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH HCL Tech Hiring for US/UK Voice Process 05 Sept 2026 & 06 Sept 2026 Walk in directly. Walk in Timing- 11am-2pm Interview Location:
• HCL Technologies:
• HCL Tech - NSL Techzone Plot No 8, sector 144 Noida, Uttar Pradesh 201304 Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.Tech, MTech, BCA and MCA is not eligible.
Work Location: Noida Two Way Cabs Available Job Description - Customer Service Executive - Fresher Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
Work Experience & Qualification criteria:
• Excellent communication skills - both verbal and written - with a professional telephone etiquette
• Helpful, empathetic, and enthusiastic about customer service
• Freshers in US/UK Inbound calling preferably in Banking domain Job Description - Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security - proprietary data of customers Please don't carry laptop while coming for interview Contact Person- Urmika Shah Mehta [email protected]
Product Management Intern
Macgence•Noida, Uttar Pradesh, IN
0+ Years Exp
Posted: 4/9/2026
Macgence is a leading AI training data company at the forefront of providing exceptional human-in-the-loop solutions to make AI better. We specialize in offering fully managed AI/ML data solutions, catering to the evolving needs of businesses across industries. With a strong commitment to responsibility and sincerity, we have established ourselves as a trusted partner for organizations seeking advanced automation solutions.
Fueled by our human expertise, our team has executed projects enabling cutting-edge technology that has revolutionized automation in many sectors. We do this by harnessing the power of human-generated AI and ML thus facilitating seamless global business automation and enhancing efficiency and productivity.
At Macgence, we are committed to providing our customers with high-quality timely solutions that address their needs and challenges. We understand the crucial role of accurate, reliable human-generated data in driving AI and ML systems. As a result, we leverage our expertise to curate high-quality ~ 95%+ accuracy datasets. These datasets fuel innovation and deliver tangible results.
Partnering with Macgence means gaining a trusted ally in your journey towards leveraging the power of AI and ML. We are dedicated to empowering businesses, optimizing processes, and driving growth through our innovative data solutions.
Responsibilities
Product Strategy: Develop and communicate a clear product vision and strategy for the web development marketplace and app development services, aligned with company goals and market trends.
Market Analysis: Conduct in-depth market research and analysis to identify emerging trends, competitive landscapes, and customer needs in the web and app development industries.
Roadmap Planning: Collaborate with stakeholders to define and prioritize product features, enhancements, and initiatives, considering customer feedback, business objectives, and technical feasibility.
User Experience: Champion user-centric design principles and collaborate with UX/UI designers to ensure a seamless and intuitive experience for clients and developers using our platform.
Technical Specifications: Work closely with engineering teams to translate product requirements into detailed technical specifications and user stories, ensuring alignment with architectural best practices.
Project Management: Lead cross-functional teams in an Agile development environment, overseeing the end-to-end product development lifecycle, including planning, execution, and delivery.
Quality Assurance: Establish robust quality assurance processes and standards to ensure the delivery of high-quality web and app development services that meet performance, security, and scalability requirements.
Feature Prioritization: Utilize data-driven insights, user feedback, and market dynamics to prioritize feature development and optimization efforts, maximizing value delivery and ROI.
Stakeholder Communication: Collaborate with internal stakeholders, including executives, sales, marketing, and customer support teams, to communicate product updates, milestones, and key performance metrics.
Continuous Improvement: Monitor product performance metrics, conduct post-launch evaluations, and iterate on product features and strategies based on user feedback, market trends, and business goals.
Qualifications
Product management Internship experience in the tech industry
Strong understanding of AI technologies & marketplace building
Strong understanding of App development & SAAS development
Experience in market research, product strategy, and product lifecycle management
Excellent communication and interpersonal skills
Ability to work collaboratively with cross-functional teams
Proven track record of successfully launching and optimizing products
Strong analytical and problem-solving skills
Bachelors degree in Computer Science, Engineering, or related field (MBA preferred)
Certifications in product management or related fields are a plus
Job Category: operations
Job Type: Full Time
Job Location: noida .
Business Development Executive
Consortium e-Learning Network Pvt. Ltd.•Noida, Uttar Pradesh, IN
0+ Years Exp
Posted: 1/9/2026
Job Summary:
The Business Development Executive (BDE) will drive business growth through a mix of direct, tele, web-based, and social media marketing strategies, primarily targeting domestic clients. This role involves building and maintaining strong relationships with key stakeholders such as authors, reviewers, editors, subscribers, and institutional clients. The BDE will collaborate with internal teams to execute marketing campaigns, manage databases, and ensure effective distribution of both digital and print marketing materials.
Key Responsibilities:
Business Development & Client Relations
● Execute delegated direct, tele, and web-based marketing campaigns targeting domestic clients.
● Build and maintain positive relationships with authors, reviewers, editors, subscribers, booksellers, and institutional clients.
● Coordinate with both domestic and international vendors, subscribers, and buyers of journals, books, and reports.
● Support sales and customer service teams to ensure client satisfaction and retention.
Marketing Strategy & Execution
● Collaborate with Publication Research Executives and Publication Coordinators to develop and implement effective marketing plans.
● Manage and maintain databases for clients, vendors, and stakeholders to streamline communications and marketing efforts.
● Organize, oversee, and distribute marketing materials including brochures, flyers, posters, and digital assets.
● Conduct market research, assess brand awareness, analyze customer demands, and provide insights for marketing strategies.
● Monitor monthly and yearly sales figures to track performance and identify potential issues or opportunities.
Social Media Marketing & Digital Engagement
● Develop, implement, and manage social media campaigns across platforms such as LinkedIn, Facebook, Instagram, and X (Twitter) to promote journals, publications, and events.
● Create engaging content including posts, graphics, videos, and newsletters to drive audience engagement and brand awareness.
● Monitor social media metrics, analyze campaign performance, and optimize strategies for better reach and conversion.
● Collaborate with internal teams to integrate social media campaigns with broader marketing initiatives.
Other Responsibilities
● Support any additional marketing, sales, or business development activities as required by the Director.
● Stay updated with the latest trends in digital marketing, social media, and academic publishing.
Qualifications & Skills:
● Bachelor’s degree in Marketing, Business, Communications, or related field.
● Prior experience in business development, marketing, or social media management preferred.
● Strong communication, negotiation, and relationship-building skills. ● Knowledge of digital marketing tools, social media platforms, and analytics tools.
● Proactive, self-motivated, and able to manage multiple projects simultaneously.
Contact Detail:
Tanushka Hr Department [email protected]
M/W: +91-9354106162
Pay: ₹20,000.00 - ₹50,000.00 per month
Work Location: In person