Site Reliability Engineer Jobs

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Title Senior DevOps Engineer Intro: We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role As a Senior DevOps Engineer, you will help build, operate, and enhance highly available cloud-based platforms that support critical fintech solutions. You will collaborate closely with engineering, product, and operational teams to streamline software delivery, improve platform reliability, and ensure production stability. This role combines infrastructure engineering, automation, site reliability, and operational support to drive secure, scalable, and resilient technology environments. Success is measured through system reliability, deployment efficiency, operational excellence, and outstanding stakeholder support. What You Will Be Doing • Design, implement, and maintain scalable cloud infrastructure supporting business-critical applications and services. • Develop and enhance CI/CD pipelines to accelerate software delivery and improve deployment reliability. • Monitor production environments and proactively address performance, availability, and capacity issues. • Partner with engineering and product teams to improve platform architecture, operational readiness, and release processes. • Troubleshoot complex application, infrastructure, and cloud-related incidents across production environments. • Automate infrastructure provisioning, configuration management, and operational workflows using Infrastructure as Code practices. • Define, measure, and support service level objectives and operational performance metrics. • Implement security controls, access management, encryption, and compliance-focused infrastructure practices. • Support disaster recovery, business continuity, and resilience initiatives across cloud environments. • Collaborate with internal and external stakeholders to resolve technical issues and continuously improve service delivery. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience. • Proven experience in DevOps or Software Engineering. • Strong experience with public cloud platforms, particularly AWS. • Hands-on expertise with Kubernetes, Docker, container orchestration, and cloud-native technologies. Proficiency in at least one high-level programming language (e.g. Clojure, TypeScript, Python). • Experience developing and maintaining CI/CD pipelines and deployment automation frameworks. • Proficiency in at least one programming or scripting language such as Python, TypeScript, Java, or similar. • Strong understanding of infrastructure automation, configuration management, and Infrastructure as Code tools. • Experience monitoring, troubleshooting, and optimizing distributed systems in production environments. • Strong communication, stakeholder management, and technical documentation skills. • Ability to manage multiple priorities while driving operational excellence and continuous improvement. Preferred Qualifications • Experience with Terraform or similar Infrastructure as Code platforms. • Knowledge of observability and monitoring tools such as Datadog, Grafana, Prometheus, or similar solutions. • Experience designing and supporting highly available, client-facing cloud architectures. • Strong understanding of networking fundamentals, security best practices, and enterprise infrastructure standards. • Experience supporting business continuity planning and disaster recovery programs. • Relevant cloud, Kubernetes, DevOps, or security certifications. What We Offer you • At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Title Senior Manager, Site Reliability Engineering (SRE) Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS? About the Role We are seeking a Senior Manager, Site Reliability Engineering to lead the strategy, execution, and continuous evolution of reliability practices for mission-critical payment and financial technology platforms. In this role, you will combine deep technical expertise with people leadership, guiding high-performing SRE teams while driving operational excellence, platform resilience, and engineering effectiveness. You will partner with senior technology leaders to establish reliability goals, influence architecture decisions, and ensure highly available, secure, and scalable services. Success in this role is measured through improved platform reliability, reduced operational risk, accelerated delivery, and the development of strong engineering talent. What You Will Be Doing • Lead and develop a team of Site Reliability Engineers, fostering engineering excellence, accountability, and continuous learning. • Define and execute the reliability vision, roadmap, and operating model across critical payment and transaction platforms. • Own service reliability outcomes, ensuring compliance with SLAs, SLOs, availability targets, and regulatory requirements. • Drive reliability architecture standards across cloud infrastructure, applications, platforms, and distributed systems. • Establish scalable observability capabilities utilizing metrics, logging, tracing, alerting, and service health monitoring. • Lead major incident management activities and executive communications during critical production events. • Drive root-cause analysis, corrective action planning, and systemic reliability improvements across engineering organizations. • Partner with engineering, product, platform, security, and operations leaders to influence technology strategy and platform modernization. • Champion automation, self-healing capabilities, and platform engineering initiatives that reduce operational toil and risk. • Oversee capacity planning, resilience testing, disaster recovery readiness, and operational risk management programs. • Establish performance metrics, engineering KPIs, and reporting mechanisms that measure reliability and operational effectiveness. • Mentor senior engineers, technical leads, and managers while building leadership succession and organizational capability. Required Qualifications • Demonstrated experience leading Site Reliability Engineering, Production Engineering, Platform Engineering, or Infrastructure Engineering teams. • Deep expertise designing, building, and operating large-scale distributed systems in production environments. • Strong leadership experience managing technical teams, setting priorities, driving execution, and developing engineering talent. • Expertise in observability and reliability engineering practices including SLIs, SLOs, error budgets, alerting, and incident management. • Strong experience with cloud platforms such as AWS, Azure, or GCP and cloud-native architecture patterns. • Experience implementing infrastructure-as-code, automation, and platform engineering solutions at enterprise scale. • Proven success operating mission-critical systems within Payments, FinTech, Banking, or highly regulated industries. • Strong knowledge of Linux, Windows, enterprise platforms, databases, networking, and complex systems troubleshooting. • Experience influencing senior stakeholders and driving cross-functional alignment across multiple teams and business units. • Bachelor’s degree in computer science, Engineering, Information Technology, or equivalent practical experience. Preferred Qualifications • Experience leading global or geographically distributed SRE and platform engineering teams. • Strong automation and development skills using Python, Go, Bash, Ansible, Terraform, or similar technologies. • Experience implementing CI/CD platforms, release automation, and DevSecOps practices. • Knowledge of Oracle, distributed databases, messaging platforms, and high-volume transaction processing systems. • Experience modernizing legacy financial systems into cloud-native or hybrid architectures. • Industry certifications related to cloud platforms, reliability engineering, security, or infrastructure management. What We Offer you At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Title Senior DevOps Engineer Intro: We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role As a Senior DevOps Engineer, you will help build, operate, and enhance highly available cloud-based platforms that support critical fintech solutions. You will collaborate closely with engineering, product, and operational teams to streamline software delivery, improve platform reliability, and ensure production stability. This role combines infrastructure engineering, automation, site reliability, and operational support to drive secure, scalable, and resilient technology environments. Success is measured through system reliability, deployment efficiency, operational excellence, and outstanding stakeholder support. What You Will Be Doing • Design, implement, and maintain scalable cloud infrastructure supporting business-critical applications and services. • Develop and enhance CI/CD pipelines to accelerate software delivery and improve deployment reliability. • Monitor production environments and proactively address performance, availability, and capacity issues. • Partner with engineering and product teams to improve platform architecture, operational readiness, and release processes. • Troubleshoot complex application, infrastructure, and cloud-related incidents across production environments. • Automate infrastructure provisioning, configuration management, and operational workflows using Infrastructure as Code practices. • Define, measure, and support service level objectives and operational performance metrics. • Implement security controls, access management, encryption, and compliance-focused infrastructure practices. • Support disaster recovery, business continuity, and resilience initiatives across cloud environments. • Collaborate with internal and external stakeholders to resolve technical issues and continuously improve service delivery. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience. • Proven experience in DevOps or Software Engineering. • Strong experience with public cloud platforms, particularly AWS. • Hands-on expertise with Kubernetes, Docker, container orchestration, and cloud-native technologies. Proficiency in at least one high-level programming language (e.g. Clojure, TypeScript, Python). • Experience developing and maintaining CI/CD pipelines and deployment automation frameworks. • Proficiency in at least one programming or scripting language such as Python, TypeScript, Java, or similar. • Strong understanding of infrastructure automation, configuration management, and Infrastructure as Code tools. • Experience monitoring, troubleshooting, and optimizing distributed systems in production environments. • Strong communication, stakeholder management, and technical documentation skills. • Ability to manage multiple priorities while driving operational excellence and continuous improvement. Preferred Qualifications • Experience with Terraform or similar Infrastructure as Code platforms. • Knowledge of observability and monitoring tools such as Datadog, Grafana, Prometheus, or similar solutions. • Experience designing and supporting highly available, client-facing cloud architectures. • Strong understanding of networking fundamentals, security best practices, and enterprise infrastructure standards. • Experience supporting business continuity planning and disaster recovery programs. • Relevant cloud, Kubernetes, DevOps, or security certifications. What We Offer you • At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Title Senior DevOps Engineer Intro: We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role As a Senior DevOps Engineer, you will help build, operate, and enhance highly available cloud-based platforms that support critical fintech solutions. You will collaborate closely with engineering, product, and operational teams to streamline software delivery, improve platform reliability, and ensure production stability. This role combines infrastructure engineering, automation, site reliability, and operational support to drive secure, scalable, and resilient technology environments. Success is measured through system reliability, deployment efficiency, operational excellence, and outstanding stakeholder support. What You Will Be Doing • Design, implement, and maintain scalable cloud infrastructure supporting business-critical applications and services. • Develop and enhance CI/CD pipelines to accelerate software delivery and improve deployment reliability. • Monitor production environments and proactively address performance, availability, and capacity issues. • Partner with engineering and product teams to improve platform architecture, operational readiness, and release processes. • Troubleshoot complex application, infrastructure, and cloud-related incidents across production environments. • Automate infrastructure provisioning, configuration management, and operational workflows using Infrastructure as Code practices. • Define, measure, and support service level objectives and operational performance metrics. • Implement security controls, access management, encryption, and compliance-focused infrastructure practices. • Support disaster recovery, business continuity, and resilience initiatives across cloud environments. • Collaborate with internal and external stakeholders to resolve technical issues and continuously improve service delivery. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience. • Proven experience in DevOps or Software Engineering. • Strong experience with public cloud platforms, particularly AWS. • Hands-on expertise with Kubernetes, Docker, container orchestration, and cloud-native technologies. Proficiency in at least one high-level programming language (e.g. Clojure, TypeScript, Python). • Experience developing and maintaining CI/CD pipelines and deployment automation frameworks. • Proficiency in at least one programming or scripting language such as Python, TypeScript, Java, or similar. • Strong understanding of infrastructure automation, configuration management, and Infrastructure as Code tools. • Experience monitoring, troubleshooting, and optimizing distributed systems in production environments. • Strong communication, stakeholder management, and technical documentation skills. • Ability to manage multiple priorities while driving operational excellence and continuous improvement. Preferred Qualifications • Experience with Terraform or similar Infrastructure as Code platforms. • Knowledge of observability and monitoring tools such as Datadog, Grafana, Prometheus, or similar solutions. • Experience designing and supporting highly available, client-facing cloud architectures. • Strong understanding of networking fundamentals, security best practices, and enterprise infrastructure standards. • Experience supporting business continuity planning and disaster recovery programs. • Relevant cloud, Kubernetes, DevOps, or security certifications. What We Offer you • At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Title Senior DevOps Engineer Intro: We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role As a Senior DevOps Engineer, you will help build, operate, and enhance highly available cloud-based platforms that support critical fintech solutions. You will collaborate closely with engineering, product, and operational teams to streamline software delivery, improve platform reliability, and ensure production stability. This role combines infrastructure engineering, automation, site reliability, and operational support to drive secure, scalable, and resilient technology environments. Success is measured through system reliability, deployment efficiency, operational excellence, and outstanding stakeholder support. What You Will Be Doing • Design, implement, and maintain scalable cloud infrastructure supporting business-critical applications and services. • Develop and enhance CI/CD pipelines to accelerate software delivery and improve deployment reliability. • Monitor production environments and proactively address performance, availability, and capacity issues. • Partner with engineering and product teams to improve platform architecture, operational readiness, and release processes. • Troubleshoot complex application, infrastructure, and cloud-related incidents across production environments. • Automate infrastructure provisioning, configuration management, and operational workflows using Infrastructure as Code practices. • Define, measure, and support service level objectives and operational performance metrics. • Implement security controls, access management, encryption, and compliance-focused infrastructure practices. • Support disaster recovery, business continuity, and resilience initiatives across cloud environments. • Collaborate with internal and external stakeholders to resolve technical issues and continuously improve service delivery. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience. • Proven experience in DevOps or Software Engineering. • Strong experience with public cloud platforms, particularly AWS. • Hands-on expertise with Kubernetes, Docker, container orchestration, and cloud-native technologies. Proficiency in at least one high-level programming language (e.g. Clojure, TypeScript, Python). • Experience developing and maintaining CI/CD pipelines and deployment automation frameworks. • Proficiency in at least one programming or scripting language such as Python, TypeScript, Java, or similar. • Strong understanding of infrastructure automation, configuration management, and Infrastructure as Code tools. • Experience monitoring, troubleshooting, and optimizing distributed systems in production environments. • Strong communication, stakeholder management, and technical documentation skills. • Ability to manage multiple priorities while driving operational excellence and continuous improvement. Preferred Qualifications • Experience with Terraform or similar Infrastructure as Code platforms. • Knowledge of observability and monitoring tools such as Datadog, Grafana, Prometheus, or similar solutions. • Experience designing and supporting highly available, client-facing cloud architectures. • Strong understanding of networking fundamentals, security best practices, and enterprise infrastructure standards. • Experience supporting business continuity planning and disaster recovery programs. • Relevant cloud, Kubernetes, DevOps, or security certifications. What We Offer you • At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Title Senior DevOps Engineer Intro: We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role As a Senior DevOps Engineer, you will help build, operate, and enhance highly available cloud-based platforms that support critical fintech solutions. You will collaborate closely with engineering, product, and operational teams to streamline software delivery, improve platform reliability, and ensure production stability. This role combines infrastructure engineering, automation, site reliability, and operational support to drive secure, scalable, and resilient technology environments. Success is measured through system reliability, deployment efficiency, operational excellence, and outstanding stakeholder support. What You Will Be Doing • Design, implement, and maintain scalable cloud infrastructure supporting business-critical applications and services. • Develop and enhance CI/CD pipelines to accelerate software delivery and improve deployment reliability. • Monitor production environments and proactively address performance, availability, and capacity issues. • Partner with engineering and product teams to improve platform architecture, operational readiness, and release processes. • Troubleshoot complex application, infrastructure, and cloud-related incidents across production environments. • Automate infrastructure provisioning, configuration management, and operational workflows using Infrastructure as Code practices. • Define, measure, and support service level objectives and operational performance metrics. • Implement security controls, access management, encryption, and compliance-focused infrastructure practices. • Support disaster recovery, business continuity, and resilience initiatives across cloud environments. • Collaborate with internal and external stakeholders to resolve technical issues and continuously improve service delivery. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience. • Proven experience in DevOps or Software Engineering. • Strong experience with public cloud platforms, particularly AWS. • Hands-on expertise with Kubernetes, Docker, container orchestration, and cloud-native technologies. Proficiency in at least one high-level programming language (e.g. Clojure, TypeScript, Python). • Experience developing and maintaining CI/CD pipelines and deployment automation frameworks. • Proficiency in at least one programming or scripting language such as Python, TypeScript, Java, or similar. • Strong understanding of infrastructure automation, configuration management, and Infrastructure as Code tools. • Experience monitoring, troubleshooting, and optimizing distributed systems in production environments. • Strong communication, stakeholder management, and technical documentation skills. • Ability to manage multiple priorities while driving operational excellence and continuous improvement. Preferred Qualifications • Experience with Terraform or similar Infrastructure as Code platforms. • Knowledge of observability and monitoring tools such as Datadog, Grafana, Prometheus, or similar solutions. • Experience designing and supporting highly available, client-facing cloud architectures. • Strong understanding of networking fundamentals, security best practices, and enterprise infrastructure standards. • Experience supporting business continuity planning and disaster recovery programs. • Relevant cloud, Kubernetes, DevOps, or security certifications. What We Offer you • At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Title Senior DevOps Engineer Intro: We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role As a Senior DevOps Engineer, you will help build, operate, and enhance highly available cloud-based platforms that support critical fintech solutions. You will collaborate closely with engineering, product, and operational teams to streamline software delivery, improve platform reliability, and ensure production stability. This role combines infrastructure engineering, automation, site reliability, and operational support to drive secure, scalable, and resilient technology environments. Success is measured through system reliability, deployment efficiency, operational excellence, and outstanding stakeholder support. What You Will Be Doing • Design, implement, and maintain scalable cloud infrastructure supporting business-critical applications and services. • Develop and enhance CI/CD pipelines to accelerate software delivery and improve deployment reliability. • Monitor production environments and proactively address performance, availability, and capacity issues. • Partner with engineering and product teams to improve platform architecture, operational readiness, and release processes. • Troubleshoot complex application, infrastructure, and cloud-related incidents across production environments. • Automate infrastructure provisioning, configuration management, and operational workflows using Infrastructure as Code practices. • Define, measure, and support service level objectives and operational performance metrics. • Implement security controls, access management, encryption, and compliance-focused infrastructure practices. • Support disaster recovery, business continuity, and resilience initiatives across cloud environments. • Collaborate with internal and external stakeholders to resolve technical issues and continuously improve service delivery. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience. • Proven experience in DevOps or Software Engineering. • Strong experience with public cloud platforms, particularly AWS. • Hands-on expertise with Kubernetes, Docker, container orchestration, and cloud-native technologies. Proficiency in at least one high-level programming language (e.g. Clojure, TypeScript, Python). • Experience developing and maintaining CI/CD pipelines and deployment automation frameworks. • Proficiency in at least one programming or scripting language such as Python, TypeScript, Java, or similar. • Strong understanding of infrastructure automation, configuration management, and Infrastructure as Code tools. • Experience monitoring, troubleshooting, and optimizing distributed systems in production environments. • Strong communication, stakeholder management, and technical documentation skills. • Ability to manage multiple priorities while driving operational excellence and continuous improvement. Preferred Qualifications • Experience with Terraform or similar Infrastructure as Code platforms. • Knowledge of observability and monitoring tools such as Datadog, Grafana, Prometheus, or similar solutions. • Experience designing and supporting highly available, client-facing cloud architectures. • Strong understanding of networking fundamentals, security best practices, and enterprise infrastructure standards. • Experience supporting business continuity planning and disaster recovery programs. • Relevant cloud, Kubernetes, DevOps, or security certifications. What We Offer you • At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: • Opportunities to make an impact in fintech • Personal and professional learning • Inclusive, diverse work environment • Resources to give back to your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview: Real Time Payments (RTP) program is leading the secular shift in Payments towards real-time account-to-account payments and provides CNI payment services across 6 markets globally. Role We are seeking a Vice President of Software Engineering to provide strategic, technical, and people leadership for the RTP program. This role will lead multiple engineering team and partner closely with global counterparts across engineering, product, operations, risk, security, and customer teams. The ideal candidate brings a strong techno-functional background, deep expertise in Java-based distributed systems, and a proven track record of building high-availability, low-latency financial platforms with rigorous operational discipline. This leader will balance hands-on technical depth with executive-level leadership, driving platform modernization, resiliency, scalability, and product innovation while maintaining the highest standards of reliability, security, and regulatory compliance. Key Responsibilities Technology & Architecture Leadership • Develop technical vision and execution for the Send engineering organization, aligned to product and platform roadmap. • Lead architecture and design decisions for large-scale Java distributed systems, including event-driven architectures, messaging/streaming platforms, APIs, and data stores. • Drive platform modernization and technology standardization initiatives • Establish and enforce engineering standards for code quality, security, scalability, performance, and reliability. • Act as a senior technical authority, is able to dive deep into complex system behaviors, failure modes, and trade-offs when required. Operational Excellence & Reliability • Champion an SRE-informed operating model with strong focus on availability, latency, throughput, error budgets, and recovery objectives. • Ensure robust incident, problem, and change management practices with measurable improvements in stability and customer impact reduction. • Drive proactive risk identification through FMEA, resiliency testing, chaos engineering, and dependency readiness reviews. • Partner with infrastructure, network, and security teams to ensure end-to-end observability, fault isolation, and predictable performance. • Accountable for meeting and exceeding operational SLAs/SLOs. Product & Customer Partnership • Work in lockstep with Product Management to translate business strategy into clear, executable engineering roadmaps. • Balance speed of delivery with platform availability, resiliency, regulatory obligations, and long-term maintainability. • Engage directly with strategic customers and partners on technical architecture, onboarding, incident reviews, and roadmap alignment. • Represent engineering perspectives in executive forums, customer briefings, and regulator or partner discussions. Risk, Security & Compliance • Ensure the platform meets all regulatory, security & compliance requirements (e.g., data protection, auditability, resilience). • Embed secure-by-design and privacy-by-design principles into engineering workflows. • Own engineering inputs into risk assessments, audits, and regulatory engagements. • Drive disciplined handling of production access, change approvals, and related controls. People Leadership & Talent Development • Build, lead, and retain high-performing engineering leaders and teams in St. Louis. • Create a strong engineering culture grounded in ownership, accountability, learning, and continuous improvement. • Foster diversity of thought, inclusive leadership, and cross-site collaboration. • Coach and develop teams with clear focus on succession planning. • Drive consistent performance management, feedback, and career growth aligned to organizational expectations. Financial Discipline • Actively manage engineering budget including headcount planning, vendor spend & tooling investments. • Make disciplined recommendations & trade-offs between run, change, and transform investments • Ensure transparent reporting of delivery progress, operational health, and financial efficiency to senior leadership. • Support business cases and investment proposals with strong technical and economic rationale. All About You - What you bring: • Proven experience building and operating real-time payment or money movement platforms, including high throughput, low latency systems at scale. • Deep hands-on background in Java based distributed systems, with a strong grasp of performance, resilience, and scalability trade-offs. • Strong foundation in cloud-native architectures and operating hybrid platforms. • Demonstrated track record of driving delivery while improving platform stability and operational maturity. • Experienced in agile and modern SDLC practices (Scrum/Kanban/Continuous Delivery/DevOps/Quality engineering) and the delivery situations they are used for. • Strong understanding of risk & issue management in regulated environments. • Experience partnering with product, operations, risk, and customer teams in a matrixed environment. • Ability to align engineering investments to business outcomes and customer value. • Experience owning budgets, forecasting spend and optimizing cost structures. • Demonstrated success leading large, multi-team engineering organizations, including globally distributed teams. • Strong executive communication skills, with the ability to articulate complex technical topics to non-technical audiences. • 18+ years of software engineering experience with significant leadership responsibilities. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview: Real Time Payments (RTP) program is leading the secular shift in Payments towards real-time account-to-account payments and provides CNI payment services across 6 markets globally. Role We are seeking a Vice President of Software Engineering to provide strategic, technical, and people leadership for the RTP program. This role will lead multiple engineering team and partner closely with global counterparts across engineering, product, operations, risk, security, and customer teams. The ideal candidate brings a strong techno-functional background, deep expertise in Java-based distributed systems, and a proven track record of building high-availability, low-latency financial platforms with rigorous operational discipline. This leader will balance hands-on technical depth with executive-level leadership, driving platform modernization, resiliency, scalability, and product innovation while maintaining the highest standards of reliability, security, and regulatory compliance. Key Responsibilities Technology & Architecture Leadership • Develop technical vision and execution for the Send engineering organization, aligned to product and platform roadmap. • Lead architecture and design decisions for large-scale Java distributed systems, including event-driven architectures, messaging/streaming platforms, APIs, and data stores. • Drive platform modernization and technology standardization initiatives • Establish and enforce engineering standards for code quality, security, scalability, performance, and reliability. • Act as a senior technical authority, is able to dive deep into complex system behaviors, failure modes, and trade-offs when required. Operational Excellence & Reliability • Champion an SRE-informed operating model with strong focus on availability, latency, throughput, error budgets, and recovery objectives. • Ensure robust incident, problem, and change management practices with measurable improvements in stability and customer impact reduction. • Drive proactive risk identification through FMEA, resiliency testing, chaos engineering, and dependency readiness reviews. • Partner with infrastructure, network, and security teams to ensure end-to-end observability, fault isolation, and predictable performance. • Accountable for meeting and exceeding operational SLAs/SLOs. Product & Customer Partnership • Work in lockstep with Product Management to translate business strategy into clear, executable engineering roadmaps. • Balance speed of delivery with platform availability, resiliency, regulatory obligations, and long-term maintainability. • Engage directly with strategic customers and partners on technical architecture, onboarding, incident reviews, and roadmap alignment. • Represent engineering perspectives in executive forums, customer briefings, and regulator or partner discussions. Risk, Security & Compliance • Ensure the platform meets all regulatory, security & compliance requirements (e.g., data protection, auditability, resilience). • Embed secure-by-design and privacy-by-design principles into engineering workflows. • Own engineering inputs into risk assessments, audits, and regulatory engagements. • Drive disciplined handling of production access, change approvals, and related controls. People Leadership & Talent Development • Build, lead, and retain high-performing engineering leaders and teams in St. Louis. • Create a strong engineering culture grounded in ownership, accountability, learning, and continuous improvement. • Foster diversity of thought, inclusive leadership, and cross-site collaboration. • Coach and develop teams with clear focus on succession planning. • Drive consistent performance management, feedback, and career growth aligned to organizational expectations. Financial Discipline • Actively manage engineering budget including headcount planning, vendor spend & tooling investments. • Make disciplined recommendations & trade-offs between run, change, and transform investments • Ensure transparent reporting of delivery progress, operational health, and financial efficiency to senior leadership. • Support business cases and investment proposals with strong technical and economic rationale. All About You - What you bring: • Proven experience building and operating real-time payment or money movement platforms, including high throughput, low latency systems at scale. • Deep hands-on background in Java based distributed systems, with a strong grasp of performance, resilience, and scalability trade-offs. • Strong foundation in cloud-native architectures and operating hybrid platforms. • Demonstrated track record of driving delivery while improving platform stability and operational maturity. • Experienced in agile and modern SDLC practices (Scrum/Kanban/Continuous Delivery/DevOps/Quality engineering) and the delivery situations they are used for. • Strong understanding of risk & issue management in regulated environments. • Experience partnering with product, operations, risk, and customer teams in a matrixed environment. • Ability to align engineering investments to business outcomes and customer value. • Experience owning budgets, forecasting spend and optimizing cost structures. • Demonstrated success leading large, multi-team engineering organizations, including globally distributed teams. • Strong executive communication skills, with the ability to articulate complex technical topics to non-technical audiences. • 18+ years of software engineering experience with significant leadership responsibilities. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview: Real Time Payments (RTP) program is leading the secular shift in Payments towards real-time account-to-account payments and provides CNI payment services across 6 markets globally. Role We are seeking a Vice President of Software Engineering to provide strategic, technical, and people leadership for the RTP program. This role will lead multiple engineering team and partner closely with global counterparts across engineering, product, operations, risk, security, and customer teams. The ideal candidate brings a strong techno-functional background, deep expertise in Java-based distributed systems, and a proven track record of building high-availability, low-latency financial platforms with rigorous operational discipline. This leader will balance hands-on technical depth with executive-level leadership, driving platform modernization, resiliency, scalability, and product innovation while maintaining the highest standards of reliability, security, and regulatory compliance. Key Responsibilities Technology & Architecture Leadership • Develop technical vision and execution for the Send engineering organization, aligned to product and platform roadmap. • Lead architecture and design decisions for large-scale Java distributed systems, including event-driven architectures, messaging/streaming platforms, APIs, and data stores. • Drive platform modernization and technology standardization initiatives • Establish and enforce engineering standards for code quality, security, scalability, performance, and reliability. • Act as a senior technical authority, is able to dive deep into complex system behaviors, failure modes, and trade-offs when required. Operational Excellence & Reliability • Champion an SRE-informed operating model with strong focus on availability, latency, throughput, error budgets, and recovery objectives. • Ensure robust incident, problem, and change management practices with measurable improvements in stability and customer impact reduction. • Drive proactive risk identification through FMEA, resiliency testing, chaos engineering, and dependency readiness reviews. • Partner with infrastructure, network, and security teams to ensure end-to-end observability, fault isolation, and predictable performance. • Accountable for meeting and exceeding operational SLAs/SLOs. Product & Customer Partnership • Work in lockstep with Product Management to translate business strategy into clear, executable engineering roadmaps. • Balance speed of delivery with platform availability, resiliency, regulatory obligations, and long-term maintainability. • Engage directly with strategic customers and partners on technical architecture, onboarding, incident reviews, and roadmap alignment. • Represent engineering perspectives in executive forums, customer briefings, and regulator or partner discussions. Risk, Security & Compliance • Ensure the platform meets all regulatory, security & compliance requirements (e.g., data protection, auditability, resilience). • Embed secure-by-design and privacy-by-design principles into engineering workflows. • Own engineering inputs into risk assessments, audits, and regulatory engagements. • Drive disciplined handling of production access, change approvals, and related controls. People Leadership & Talent Development • Build, lead, and retain high-performing engineering leaders and teams in St. Louis. • Create a strong engineering culture grounded in ownership, accountability, learning, and continuous improvement. • Foster diversity of thought, inclusive leadership, and cross-site collaboration. • Coach and develop teams with clear focus on succession planning. • Drive consistent performance management, feedback, and career growth aligned to organizational expectations. Financial Discipline • Actively manage engineering budget including headcount planning, vendor spend & tooling investments. • Make disciplined recommendations & trade-offs between run, change, and transform investments • Ensure transparent reporting of delivery progress, operational health, and financial efficiency to senior leadership. • Support business cases and investment proposals with strong technical and economic rationale. All About You - What you bring: • Proven experience building and operating real-time payment or money movement platforms, including high throughput, low latency systems at scale. • Deep hands-on background in Java based distributed systems, with a strong grasp of performance, resilience, and scalability trade-offs. • Strong foundation in cloud-native architectures and operating hybrid platforms. • Demonstrated track record of driving delivery while improving platform stability and operational maturity. • Experienced in agile and modern SDLC practices (Scrum/Kanban/Continuous Delivery/DevOps/Quality engineering) and the delivery situations they are used for. • Strong understanding of risk & issue management in regulated environments. • Experience partnering with product, operations, risk, and customer teams in a matrixed environment. • Ability to align engineering investments to business outcomes and customer value. • Experience owning budgets, forecasting spend and optimizing cost structures. • Demonstrated success leading large, multi-team engineering organizations, including globally distributed teams. • Strong executive communication skills, with the ability to articulate complex technical topics to non-technical audiences. • 18+ years of software engineering experience with significant leadership responsibilities. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.